Search Residences in Hurst Green

"The stay was the worst hotel stay I have probably ever had especially for the price. The room I upgraded to I ended up buying an airbed for the additional bed as the quality was awful. I had a room for 3 people and only had 2 sets of towels, mugs and glasses etc and had to ask multiple times for extras at one point I even ended up with LESS. The restaurant was extremely slow and I was charged a different price for the same meal three days in a row. The room was not very clean and at one pint when I asked for an extra mug the staff asked if I could leave the door on the latch as they didn’t have a key at which point I refused and then I came back to find my door open I assume by one of the staff who had left it that way. Dreadful experience and would not recommend staying. The only redeeming quality was how good the gym was."

"First room was appalling…. Usually every village hotel experience we have had has been first class and clean. Not the case with Bury unfortunately. We told staff and got another room which was better (club room) but still had some blood? Stain on the walls and windows were marked with hand marks but I was too embarrassed to complain again. The corridors, lifts and general areas were grubby. We have stayed at Hull, Chester, Edinburgh and this was by far a total letdown."

"Breakfast menu was good , however paid for a superior room and expected a dressing gown and slippers which were not provided . Had to walk through the reception and food serving areas with a towel The room was clean and warm "

"WiFi connection good & bed was very comfy. Staff were friendly "

"Yes it did"

"I had a really nice stay recently, and enjoyed the gym, swimming pool and spa facilities. Breakfast is good and gluten free options are available. I was to have dinner as well but restaurant staff didn't recognise my interest, so had food at s local Italian restaurant instead."

"We looked onto the motorway but the windows were well insulated so didn’t disturb our sleep "

"Very impressed with the hotel. Staff were great as was the breakfast. Had a 2nd floor double room in the courtyard, which was spacious and very quiet which I liked. It was a little cool in the room but had a sufficient wall heater to help with that. Very nice modern bathroom and shower. Very grand building and the spa & pool which looked amazing and very inviting but didn’t have time to use. Family friendly and busy whilst I was there. Would recommend a stay here to my friends "

"Nice hotel lovely areas to sit. I only booked the lowest price room but it was clean and had everything we needed. "