"I stayed for one night in May 2026, and my experience was okay. The bed was comfy, and I slept well, and all of the staff I encountered were very kind and helpful.
I had dinner and breakfast there, and the food was overall pretty good.
However, the property is very dated and when I arrived I found a long piece of wall/wallpaper hanging off the wall beside the main bed. It looked terrible, and the wall beside it was filthy. See pictures attached. I did ask to be moved rooms, and although the gentleman helping me was very kind and did speak to his manager to try and accommodate my request, I was told that the hotel was fully booked so I could not be moved. They did offer me a complimentary breakfast as a result, which was appreciated; however, the general shabiness of the room, with the wallpaper issue and dirty walls, plus glasses in the room that also looked a bit grubby, were all very off-putting, and certainly not the standard I would expect from a 4 star hotel.
I would also add that having instant coffee packets at the breakfast, and only soya milk as a non-dairy alternative, were disappointing.
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