Find Family-Friendly Hotels in Hivernage, Marrakech

"Room was nice, with good air con, comfy bed & good shower. However our sheets werent changed at all during an 11 night stay. Food was generally good and staff were very friendly. The main (one heated) pool was nice but got very busy. Lots of aqua aerobics, zumba, yoga etc by the pool, which was average. Bit of a faff having to get money out of a cash point for a deposit, to trade in for cards at reception, to trade in for pool towels - we've not come across this system before.. and £50 for 4 towels was a bit steep, they prob cost the hotel a few quid each. Spa treatments, ice creams, 'premium' drinks - any extras were above uk prices. Overall was a nice relaxed family break, but the hotel was a bit run down - could do with some maintenance."

" Wonderful staff. Beautiful, historic property"

"Honest review, family of 5 kids 10 and under. Family room. Room: Broken toilet seat, ants in room, housekeeping done twice in 5 days. After housekeeping, room smelt of damp mop. Phone broken, just didnt work. Lift is dangerous, door closes. The single beds were extremely uncomfortable especially for children. Only water provided and hardly any tea and coffee. Cleaners would clean the staires and corridals in late morning with no signage, child had slipped. Reception knew of issues, No resolution. Swimming pool : only kids swimming pool was warm the Adjacent aquapark pools were freezing, unable to use even at 30 degrees temperature. There were lots of insects in the pool.The indoor pool came with a cost of 150dh for each person. Gym: Good facility, clean lot's of equipments. All inclusive: Not all inclusive, I dont drink anyways however can drinks were not included. The mocktails were just kids juice with syrup. It was awful. Nothing spectacular. There were no snack bars unless you paid. Only set times available to eat. Nothing else close by to even buy snacks. There was always an extra cost even for ice cream. Le Fez restaurant: lovely food, 1 visit for stays over 3 days. Food was great, staff were lovely. La Torque: Waiter was lovely and attentive, food was good. Entertainment for kids: found nothing other than Mickey for 30 mins in the evening twice. Otherwise terrible nothing at all or not great for a resort that is 5*. I won't be returning unfortunately. "

"Nice hospitality "

"Excelent"

"good hotel"

"It’s like staying in a night club - the roof bar plays very loud music until 2am. If you are on the 3rd floor it’s like the DJ is in your bedroom. The staff know this and pretend to care - but don’t do anything about it. In general staff are non responsive "

"Wonderful stay. Everything was perfect. The only regret was that I was there for only one night. "

"gym facilities are limited a shame considering of the prime location in hivernage "