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"Very dated paid a very high rate for the hotel, expected a better quality of hotel for this price point. Room was dusty and I had to take antihistamines because of how dusty it was. Cobwebs on the ceiling, bathroom was dated the hot water tap was so hot it burt my hands. A very bad experience and no acknowledgment of my email to complain"

"The room and hotel were fine for the cost. "

"Very clean and well stocked room, the nespresso machine in my room was a nice touch. The large smart tv with chrome cast was also good"

"Me and the mrs loved it. Everyone was nice and helpful. Just wished the bar was open for longer"

"We booked the room, due to holding an event in the rum warehouse. It was exceptional from the staff to the amazing communication nothing was at fault. The breakfast is hot and fresh with lots on offer. Thank you to Chloe, Daisy, Sas and the rest of the team your customer service is amazing. Not forgetting the rest of the staff groups. Sadly we didn’t get to sample the spa but guests who we bumped into said how gorgeous it was. Hopefully see you all soon. Natalie & Andrew Smith"

"Shower head was absolutely pointless and shower screen just let water run all over the floor. Carpet had cigarette burns in it and chair had ripped material on the seat. Not even close to being worth over £180 per night. Feel like we have been ripped off."

"The staff were polite and i had a good experience."

"Too many lights and switches in the room but really nice, functional rooms"

"Very comfortable hotel parking nearby as is access to city centre. Great views of the city from the top floors "