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"Lovely comfy bed. Lovely staff. Mediocre food. Property has an unloved feel to it. Could be fixed with a ton of plants around the place but that would require some maintenance. Hilariously, there’s a notice asking residents not to climb out of the window onto the flat roof! All this does is tell me that potentially people are going to climb out the windows! This won’t stop the kind that would do it! I’d remove the sign!"

"Room itself wasn't bad. Toilet on the other hand was dirty and there was timescale all"

"Breakfast it was very good.Staff very helpful and kind...The only issue for me it was the toilet was not ventilation..."

"Clean spacious room felt homely and cosy. Friendly staff, lovely garden. "

"Front staff varied - from excellent to just lip-service. We were upgraded - con! It meant we had a room on the third floor with no lift and a range of stairs in all directions. A mish-mach of furniture - not quite classy or executive as claimed :-) The water pressure was very low and the temperature low as well. We reported it but nothing was done to rectify nor were we even approached to clarify. My husband ordered a sandwich for dinner - yes a sandwich and he knew what he was ordering but was still taken back when it arrived - literally a sandwich I would make for my child’s school lunch. 2 pieces of white bread with a slice of salami, some cheese and mayonnaise. Really for a restaurant???"

"Grand building, but seems slightly dated and tired. The room was clean enough but had outdated furniture, TV etc. The WiFi was too slow and unstable to be usable, which coupled with the lack of phone signal was quite annoying. Breakfast was chaotic and not up to the standard we would've expected. Lots of guests waited for a long time for coffees, teas etc which didn't arrive. Most of the buffet was empty at middle of service. The spa was quite nice and had a decent pool and sauna. Overall not 5* quality. "

"Lovely hotel, pleasant staff. Approximately a good 20 minutes walk from the town centre. Great to have parking"

"Clean room pleasant staff quite room"

"Breakfast is hot and tasty, comfy room, great shower and a nice pint of cruz campo too."