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"Not a 4 star hotel at all. I’ve stayed in 3-star hotels that were much better than this. The hotel looks nothing like the photos online. it’s very run down and poorly maintained. The bath water drains extremely slowly, the taps are rusty, and there was mould in the bathroom, which is unacceptable. You can also hear people from above and next door. Another disappointing issue was the pool access. On Hotels.com it gives the impression that the pool is included, but nowhere during booking does it clearly mention there’s an extra charge to use it. Only after booking do they send an email informing you about the additional fee, which feels very misleading. Overall, definitely not worth the price or the 4-star rating."

"Well set up for a stay with its own restaurant & bar. Lovely setting. Staff are professional & pleasant. "

"Overall a great stay, excellent breakfast. There were some plumbing issues in my room - it’s an older building."

"Spacious room with comfortable bed and sofa bed, lovely to have a bath tub with fast running hot water and the warm cookies on arrival was a great touch, would stay again."

"Very good overall experience"

"Stain on carpet and sheets after room was “cleaned”, no fridge, other than that room was spacious and relaxing. No smart TV and no access to the back for a firestick so stuck with free view channels "

"We stayed at Gray Manor Hotel as a base for visiting Stonehenge and Salisbury, and it was in a great location for both. The hotel is set in beautiful surroundings, and the staff were lovely — very chatty, welcoming, and helpful throughout our stay. The rooms were clean and comfortable, although a little dated and in need of some TLC in places. That said, the continental breakfast was one of the best I’ve had, with a great selection and everything fresh and well presented. One of the standout features was how pet friendly the hotel is, which made the stay even more enjoyable. Overall, a pleasant and relaxing stay in an ideal location for exploring the area."

"A beautiful property with lovely views and walks."

"Lovely place! Very quiet and perfect place to switch off."