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This place is a HUGE hidden gem! From start to finish, the service, staff, spa, value for money, everything was fantastic! We have stayed in many many hotels in the UK and this hotel has to be our favourite. The secret garden spa for an extra £25pp is worth every penny! We stayed in Tiplady 4 and it was perfect sitting outside as it was south facing so ordered a bottle of wine and nibbles before going to Nu Sana for an evening meal. Nu Sana food was brilliant and we had breakfast in the...

The staff were very welcoming and helpful on arrival. The room was comfortable, clean and we slept very well. The spa was nice to relax in and worth paying the extra £20 per person for as you could use it all day. Breakfast was freshly cooked and they had gluten free toast ands croissants and the restaurant food was delicious with a good choice of gluten free options.

Nice clean rooms with comfy beds! We ate lunch, dinner and breakfast at the hotel and the food is lovely. The Italian restaurant is as good as any Italian I’ve eaten at! Staff friendly and welcoming- we would definitely stay there again! Thanks Holiday Inn!😁

Great location as we were attending an event at the rugby club over the road. We booked room only, which was very good overlooking the main entrance, as were the staff. Only downside was the noisy disco from a function room below us, although it finished at 12.30am.

Diddn't use parking or spa but hotel was very convenient for the city centre. Dining room a bit cold. Excellent choice at breakfast and evening meals tasty.

A great property with leisure facilities and parking close to Durham (<10 minute drive or park and ride opposite carriageway) Room was lovely but surprised no air conditioning or fridge and it did get a little hot overnight

Very comfortable hotel, lovely food - with excellent choices - and very friendly and helpful staff.

Friendly and helpful at check in and throughout stay. Easy parking. Handy to have on-site gym & spa short walk from the hotel. Clean rooms with comfortable beds. Shower room recently renovated to high standard.