Find luxury hotels in Haydon Bridge

"Terrible sleep, which whilst guest behaviour is not the hotels fault, the duration it took to deal with the situation was possibky far more drawn out than it should have been. A guest domestic took place in the room next door just before 1am, took over 90 mins for the guest to be removed from the hotel and because of being on the ground floor, this guest was banging on the windows of the room once he was outside. Towel rail in the room didn't work which was disappointing as had wet swimwear from the Spa to dry and meant the bathroom was quite cold. Food in restaurant was average and the premium dishes were remarkably small portioned - the duck stated Duck breast, but was merely a slither of a duck breast. The dining credit I didnt feel was clear that couldn't be used towards drinks (food only) so financially was worse off when paying the remainder of the bill. All points raised at check-out but reception staff didn't seem to interested, an quick sorry about that, and more concerned about being able to start checking out the next guest. I wouldn't return nor recommend a stay. Gave 3* as the guest behaviour isnt the fault of the hotel and overall stay adequate. "

"Decor was lovely, room was nice (if not boiling hot) but the food was shocking. Handed an evening sunday roast and burger menu after having made a reservation in the afternoon. No sunday roasts or any buns/bread left, none of the starters we ordered were available, no hand cut chips... not sure why they took reservations. Very disappointing, unfortunately wouldnt recommended for this reason "

"Room was amazing, very clean and spacious and very comfortable. The staff were all polite and helpful but Adam looked after us really well. Despite being run off his feet, he always had time for us and ensured we had everything we wanted. It was a very relaxing and peaceful stay. "

"We had a warm welcome on a very rainy February day. Our room was warm and comfortable. The food in the restaurant was really good. The weather stopped us visiting the Observatory, which was a shame. We will definitely visit again at a different time of year, as the hotel is well placed to visit places of interest. "