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Reviews of KANSUIRO Annex

3 out of 5
KANSUIRO Annex
88 Tonosawa, Hakone, Kanagawa

Reviews

9.2

Wonderful

Rating 10 - Excellent. 44 out of 65 reviews" "
Rating 8 - Good. 14 out of 65 reviews" "
Rating 6 - Okay. 6 out of 65 reviews" "
Rating 4 - Poor. 1 out of 65 reviews" "
Rating 2 - Terrible. 0 out of 65 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Teah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay couldn’t have been more wonderful. Our hostess was lovely. Breakfast was incredible. The room was beautiful. The onsen was relaxing. The location was the best, walkable to food but far away enough. Thank you.
Stayed 2 nights in Apr 2024

10/10 Excellent

Dan

Stayed 3 nights in Mar 2024

10/10 Excellent

Miho

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Patrick

Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional
Kansuiro annex was amazing. Room and facilities were clean and nice. Forest,River and waterfall near the hotel are amazing. Their public onsen was very beautiful and quiet, I was alone all the time there. I will stay here again next time. Their staff was very polite and welcoming. Excellent work!
Stayed 2 nights in Oct 2023

10/10 Excellent

Shengsheng

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay
Stayed 1 night in Oct 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Toni

Stayed 1 night in May 2023

10/10 Excellent

Chee Man

Stayed 1 night in Apr 2023

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Yi Hsien

Stayed 1 night in Mar 2023

10/10 Excellent

Be

Stayed 1 night in Mar 2023

10/10 Excellent

Sungnam

Stayed 1 night in Jan 2023

10/10 Excellent

Yee-Tak April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

6/10 Okay

Helen

Travelled with family
Convenient but no toilet inside the room
Stayed 2 nights in Nov 2022

10/10 Excellent

Idean

Stayed 1 night in Oct 2022

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service and friendly staff! It was a relaxed and classy traditional stay.
Stayed 2 nights in Sep 2022

10/10 Excellent

CHISATO

Stayed 1 night in Jun 2022

8/10 Good

Hisako

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Because I was traveling solo, I did not want half board with a big kaiseki dinner and hefty bill. I did want a retro ambiance and the spacious room and Taisho era buildings and surroundings was perfect. What I did not like was that even as a Japanese citizen, a male staff member told me I needed to show my passport because I had a U.S. address, writing down a previous Tokyo address pacified him. It just felt it was something about his ego, than a requirement. I read other review about non residents getting harassed such as their luggage being inspected, so maybe some of the staff need to be more woke?
Stayed 1 night in May 2022

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfects fighting with traffic
The staff were amazing, the room immaculate and the onsen + rotemburo in the annex and the main ryokan building were great. HOWEVER, our room (101), which was one of the best I've stayed in during my years in Japan, faced out towards a road that is a main thoroughfare, including for buses and lorries. Result: Not much in the way of continuous sleep. If you can get a room that faces away from the main road, I can't recommend it highly enough. If there are only rooms facing the main road, I would say to give it a miss. At least until we all drive electric, quieter vehicles :-)
Stayed 2 nights in Apr 2021

10/10 Excellent

teppei

Stayed 1 night in Oct 2020

6/10 Okay

??

Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Founy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A satisfying hot spring hotel with spacious rooms and a stunning 180-degree view. The hotel offers three types of hot springs: open-air, private, and public. I particularly enjoyed the open-air hot spring. The breakfast was delicious with thoughtful variations each day during my two-day stay. Additionally, the hotel is well-equipped with various skincare products, and complimentary coffee and juice. A hotel worth considering for couples and families! (Tip: Conveniently located next to a mountain bus stop for easy transportation.)

10/10 Excellent

JUNGHA

Stayed 1 night in Dec 2023

8/10 Good

YUYA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
箱根駅の観光エリアから少し離れた地点にある旅館だった。本館別館と複数の温泉を利用でき、良い意味で時代を感じる旅館だった。スタッフの対応も良く、また機会があれば行きたいと思う。歴史のある建物柄、少し道路の音が気になることがあったがそれ以外は素晴らしかった。
Stayed 1 night in Oct 2023

10/10 Excellent

みり

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Emiliano

Liked: Amenities
Really liked the time passed, the hosts were really polite and I had a good rest
Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
住宿好好，作為步兵唔係咁方便
首先，附近行人路很窄，行上去不方便，太早到酒店未必有服務員在1樓放低行李，最好4點後會有人。 房間新淨整齊乾淨，廁所浴室是分男女，同一層共用 溫泉方面，大浴場在主館，時間有限制1600～2130 早上700～930 分館1600到第二天930 服務員工作態度很好，只是英文不太好，要多一點時間溝通
Stayed 1 night in Oct 2023

8/10 Good

Shintarou

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and traditional accomondation. Perfect hospitality
Stayed 1 night in Jul 2023

10/10 Excellent

KOH

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
素敵な宿でした。建物内も静かで過ごしやすかったです。
Stayed 1 night in Jul 2023

10/10 Excellent

Takashi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

Se reum

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
전체적으로 매우 만족. 온천이 별관에 있음. 별관에서 길 헤맸음. 빨간버스타면 하코네프리패스권으로 무료로 하코네쿠모토역 갈 수 있음. 도보로도 충분히 왔다갔다 가능. 주변마을 아침러닝했는데 매우 좋았음. 날씨 한국과 매우 비슷. 늦게까지하는 식당 많이 않지만, 맛있는 식당에서 식사 가능.
Stayed 1 night in Mar 2023

8/10 Good

Yuko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

8/10 Good

Kazuki

Liked: Cleanliness, staff & service, property conditions & facilities
歴史を感じる建物でとても居心地が良かった。箱根に訪れた際には利用したいと思います。
Stayed 1 night in Oct 2022

10/10 Excellent

??

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
衛生も綺麗です。 非常に良いと思います
Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

jun

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
露天風呂が気持ちよかった。本館の露天風呂まで歩くのがちょっと
Stayed 1 night in Apr 2022

4/10 Poor

Kazuya

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
箱根のメイン道路に面しているので夜中でも車の通行があり、走り屋が多いと結構な騒音がします。 また、大浴場が本館にあるので21:30迄で締まってしまいますし、バイトの人たちからなのか、出かけていなければ21時ぐらいで戸締まりされてしまい出かけられなくなります。 制限事項があるので部屋でゆっくりする分にはいいのですが、どこかに出かけて夜に帰ってくるとかは出来ないです。
Stayed 1 night in Feb 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
若い人向けの素敵な旅館
スタッフの対応がとても良く、サービスも行き届いていて大変満足です。 情緒ある部屋がとても素敵でした。 階段しかないのとトイレが部屋付きじゃない部屋がある事、石鹸を使えるお風呂が本館にしかないというところから、若い人向けのように感じましたが、私たちにとっては特に問題はありませんでした。 道路側の部屋だとかなり外の交通音(車)がうるさいかな、と感じました。 また利用したいです。 ありがとうございました！
Stayed 1 night in Jan 2022

10/10 Excellent

Shinsuke

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
大変快適に過ごせました。
Stayed 1 night in Dec 2021

8/10 Good

Rie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
古い建物なのに綺麗にされていて気持ち良かったです。3階までの階段と　お手洗いが部屋に無いので少し不便に感じました。スタッフの方々はとても愛想も良く好印象です。
Stayed 1 night in Dec 2021

10/10 Excellent

Yuya

Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

6/10 Okay

NANAMI

Stayed 1 night in Nov 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
別館宿泊
別館の温泉と、本館の温泉を利用できるので、様々なタイプの温泉を露天のもの含め利用できたのが良かったのと、丁度同日の利用者も多くなかったようで、温泉もゆっくり利用できたのが良かったです。本館の温泉が少し見つけずらかったのと、お部屋にバスルームがない点が、存じてはいましたが、実際やはり少し不便でした。
Stayed 1 night in Nov 2021

6/10 Okay

Natsuki

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
シャワーと露天風呂が別だったので少し不便でした。お部屋はとっても綺麗です。
Stayed 1 night in Oct 2021

6/10 Okay

kentaro

Stayed 1 night in Aug 2021

10/10 Excellent

Kazuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021

10/10 Excellent

Yui

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021