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"Our stay was one night for an event the hotel was clean and friendly. The lift is under pressure as still after a year or so it does all 5 floors which means a long wait or you get taken on a detour . We had a clean room and breafast was nice but no croissants! Lol "

"Great location, Great staff and lobby areas, Rooms were great, bathrooms a little tired. Pool area needed a lot of attention, the steam room was totally out of action and the fact there was a daily parking charge on top of the room charge was disapointing."

"This was a very pleasant stay, staff were friendly and engaging and the location is well placed for Hungerford. I would recommend to all. "

"The room was clean and the bed comfortable. However, we really didn't like the Pub and Grill - small, crowded and very noisy - the football being shown on every vertical surface was embellished with loud and annoying music. We decided to eat in our room - which had its own contribution to add. The only way to order was via an app - which didn't work. As there are no phones in the rooms ( and no phone number provided to reach reception), I had to stand in the hallway to use one of the few phones around and order food whilst fellow guests walked past. It's a good thing I'm not self conscious! The food itself was ok, though being lactose intolerant seriously restricted my choices ( good thing I'm not a vegan!). Otherwise, the staff were very nice and I have no complaints on that front. Can't comment on the pool facilities as we didn't use them (despite paying for them) but that was entirely our fault."

"Excellent and hotel and facilities. Luxury room is worth the extra. Very well maintained and clean. Lots of little added extras added. Staff were very friendly, food (dinner and breakfast) both excellent. A very wide ranging wine selection. Lovely little outdoor area to enjoy a drink in the sun. "

"Good hotel for the price, clean, friendly and helpful staff. Large rooms"

"We arrived late and in the dark. We missed the car park because there was no lighted signs, the ones there were unseeable in the dark. "

"Room was dated, cold initially, heating controls broken, no electrical sockets near bed, bathroom door wouldn’t close, shower controls broken, peeling paint and wood on bathroom door. Broken glass in car park and police car patrols outside frequently suggesting crime hotspot. Appears to have fake 10/10 reviews with little description."

"Bed frame was very squeaky when sit on it. Front desk told me that its the same in the other remaining room which was true to my surprise. Room was muggy warm, needed to use a fan to cool down; window locked closed. Bathroom was missing a set of towels for 2nd person. Front desk was friendly trying to help. Buffet Breakfast was good though."