Staff, very friendly especially the warm welcome at reception,made us feel valued guests
Loved everything. Very polite staff breakfast was yummy. The kind lady at reception let us check in a little earlier so we didnt miss our concert
Great location downtown in walking distance to the castle. Helpful staff.
Close to shopping, great gym, friendly staff & clean
Reception staff particularly helpful. Room was great
Good restaurant with great dining options an extensive menu catering for all types of diet
Hotel is right in the centre of Cardiff so easy walking distance to everything including Cardiff Bay (20 mins). Down side is that at night the Main Street is very noisy- lots of clubs and bars so if you need a quiet room you need to ask for a room on Westgate side or back of hotel. Also the hotel ...
It is very convenient for the station but is very quiet with no outside noise at all and air conditioning in rooms.
Favourite hotel we’ve stayed at for years; highly recommend it
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