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"very good stay feel wellcome here good friend feel wellcome here staff very good care good breakfast come again very clean feel welcome here"

"Comfortable clean room. Great location "

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"Lovely clean room"

"We've just come back from an absolutely lovely short stay at the Cliffden, primarily to visit local friends but also for a bit of relaxing family time. The hotel itself and grounds are gorgeous with helpful, generous staff. Our room was basic but a good size and had everything we needed, we missed out on a Seaview and would definitely request that next time. The pool and easy access to town through the gardens really made the stay but we also really enjoyed the restaurant with exceptional staff who couldn't do enough for us, but all staff we met were kind and helpful. "

"Had to remember to turn off air contioning as room had no heating. Still a good stay."

"We cannot fault this hotel. The staff were attentive, polite and helpful. The room was well lit, adequate power sockets and overlooked Broad Street. There was a reasonable bar menu and the breakfast was excellent. There was parking around the west side of the building. The Winter/Spring price was reasonable but it can more than double in high season."

"This is a lovely hotel, clean, comfortable, friendy-professional. We highly recommend."

"We stayed for one night and had a mixed experience. Unfortunately, the heating in the room wasn’t working when we arrived, but when we reported it to reception they were helpful and quickly provided a portable heater, which warmed the bedroom well enough. There was a noticeable amount of mould present in the bathroom, which isn’t something you expect at this price point. The layout of the bath/shower also means there is a window and windowsill within, so water splashes directly onto the sill and blinds when showering. Combined with the mould and the flaking paint around the window, it made the bathroom feel quite run down and in need of maintenance. On the positive side, the bed, pillows and duvet were extremely comfortable and we slept very well. The curtains also did a great job of blocking out the light. Overall, the stay was comfortable enough for one night, but given the price and the expectations that come with a Hotel du Vin, the room felt a little tired and not quite worth the cost. It has the feel of a luxury hotel, but one that could benefit from some maintenance and updating. Toby on reception was very friendly and helpful. "