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This place is absolutely the best! From the time you check-in all the way to check-out. We were treated like royalty. The view from the terrace is breathtaking! The food was excellent the staff "everyone" we encountered were the best! They are very pleasant, helpful and knowledgeable about the area. ...
Spent a week here during our stay in Florence for our honeymoon. The hotel was beautiful and looked better than in the pictures! The staff was incredible and always went above and beyond to answer any questions or suggest things to do, see, etc.
Service was amazing at this hotel. Staff was very helpful and welcoming. Definitely felt like VIP. Room was big and had an amazing view of the Arno and ponte vecchio bridge.
The staff were so nice..couldn't do enough for us..but a few small things made us wonder..no water in room and only one bar of soap..strange for the standards of this type of hotel
The hotel had a great location very near to everything in Florence right in the middle of the shopping district in old town as well. Room was not the largest but was very comfortable and clean, however my room had no view was facing another wall (almost). Staff were helpful and friendly.
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