Title: Palazzo Firenze by Baglioni Hotels & Resorts Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Palazzo Firenze by Baglioni Hotels & Resorts Luxury hotel connected to a railway/underground station in Florence with free breakfast ![Property entrance](https://images.trvl-media.com/lodging/2000000/1160000/1152300/1152276/479e9ac2.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Meeting facility](https://images.trvl-media.com/lodging/2000000/1160000/1152300/1152276/365c2bc9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/2000000/1160000/1152300/1152276/180b61b2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property entrance](https://images.trvl-media.com/lodging/2000000/1160000/1152300/1152276/7fdc4293.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Grand Deluxe Room - Kids & Teens Free | Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/2000000/1160000/1152300/1152276/3d9eb303.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Relais Santa Croce by Baglioni Hotels captures Florence's essence with its inviting lobby fireplace. Minutes from Palazzo Vecchio and Piazza del Duomo, it offers historic charm, authentic Italian cuisine at Guelfi e Ghibellini, and free WiFi. VIP Access 9.4 Exceptional ## Popular amenities - Bar - Pet-friendly - Breakfast included - Parking available - Room service - Laundry VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Nov 28 - Nov 29](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=1152276&PinnedHotelID=1152276&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=1152276&PinnedHotelID=1152276&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 29 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=1152276&PinnedHotelID=1152276&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=1152276&PinnedHotelID=1152276&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=1152276&PinnedHotelID=1152276&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=1152276&PinnedHotelID=1152276&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=1152276&PinnedHotelID=1152276&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=1152276&PinnedHotelID=1152276&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 9 of 9 rooms ![Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/2000000/1160000/1152300/1152276/b3b8cdd1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Da Verrazzano Suite - Kids & Teens Free ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Plasma TV Premium bedding - 1808 sq ft - Sleeps 4 - 1 King Bed ![Santa Croce Royal Suite - Kids & Teens Free | Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/2000000/1160000/1152300/1152276/0f048dd1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Santa Croce Royal Suite - Kids & Teens Free ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Plasma TV Premium bedding - 2777 sq ft - Sleeps 6 - 2 King Beds ![Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/2000000/1160000/1152300/1152276/ef8afda8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### De Pepi Suite - Kids & Teens Free ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Plasma TV Premium bedding - 980 sq ft - Sleeps 3 - 1 King Bed ![Florentine Suite - Kids & Teens Free | Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/2000000/1160000/1152300/1152276/a0c78f99.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Florentine Suite - Kids & Teens Free 10.0 Exceptional 1 review ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Plasma TV Separate bedroom - 495 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ![Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/2000000/1160000/1152300/1152276/dbf4a6e1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite - Kids & Teens Free 10.0 Exceptional 1 review ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Plasma TV Premium bedding - 452 sq ft - Sleeps 3 - 1 King Bed ![Terrace/patio](https://images.trvl-media.com/lodging/2000000/1160000/1152300/1152276/180b61b2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite Terrace - Kids & Teens Free ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Plasma TV Separate bedroom - 398 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![Family Junior Suite - Kids & Teens Free | Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/2000000/1160000/1152300/1152276/a17a27a9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Junior Suite - Kids & Teens Free ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Plasma TV Separate bedroom - 753 sq ft - 1 bedroom - Sleeps 5 - 2 King Beds ![Deluxe Room | Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/2000000/1160000/1152300/1152276/6ad70ca4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Plasma TV Premium bedding - 291 sq ft - Sleeps 2 - 1 King Bed ![Grand Deluxe Room - Kids & Teens Free | Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/2000000/1160000/1152300/1152276/3d9eb303.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Deluxe Room - Kids & Teens Free ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Plasma TV Separate bedroom - 323 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ## You may also like Ad ![Exterior detail](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/11000000/10510000/10507800/10507728/34e550c1_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Art Hotel Villa Agape Oltrarno - Parking included - Free WiFi - Restaurant - Air conditioning 9.8 Exceptional 1,002 reviews £123 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Florence-Hotels-Art-Hotel-Villa-Agape.h10507728.Hotel-Information?chkin=2025-12-1&chkout=2025-12-2&rm1=a2®ionId=1222&destination=Florence&destType=MARKET&latLong=43.769554,11.255808&searchId=013e8b4d-4713-402c-89b9-a87492c9461c&top_cur=GBP) Ad ![View from property](https://images.trvl-media.com/lodging/1000000/10000/3000/2947/53e2adc8.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Brunelleschi Hotel Historic Centre of Florence - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FFlorence-Hotels-Baglioni-Relais-Santa-Croce.h1152276.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FFlorence-Hotels-Baglioni-Relais-Santa-Croce.h1152276.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.77007%2C11.26227&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=KzeHA4joitIovblPapmPjIi4BZs=) Via Ghibellina 87, Florence, FI, 50122 #### What's nearby - Piazza della Signoria - 6 min walk - 0.4 miles - Piazza del Duomo - 8 min walk - 0.5 miles - Palazzo Vecchio - 8 min walk - 0.5 miles - Uffizi Gallery - 8 min walk - 0.5 miles - Cathedral of Santa Maria del Fiore - 10 min walk - 0.5 miles #### Getting around - San Marco University Tram Stop - 15 min walk - Florence (ZMS-Santa Maria Novella Train Station) - 19 min walk - Peretola Airport (FLR) - 33 min drive #### Restaurants - ‪Pino's Sandwiches - ‬1 min walk - ‪Finisterrae - ‬2 min walk - ‪Il Teatro - ‬1 min walk - ‪Boccanegra - ‬1 min walk - ‪Casa Toscana - ‬1 min walk ## About this property ### Palazzo Firenze by Baglioni Hotels & Resorts Luxury boutique hotel near Piazza della Signoria Located close to Palazzo Vecchio and Piazza del Duomo, Palazzo Firenze by Baglioni Hotels & Resorts provides a free breakfast buffet, dry cleaning/laundry services and a fireplace in reception. Adventurous travellers may like the cycling at this hotel. The on-site restaurant, Guelfi e Ghibellini, offers breakfast, lunch and dinner. In addition to car hire on-site and a bar, guests can connect to free in-room WiFi. Other perks include: - Bike hire, valet parking (surcharge) and a round-trip airport shuttle (surcharge) - Express check-in, babysitting (surcharge) and free newspapers - A banquet hall, 1 meeting room and a porter/bellboy Room features All guest rooms are individually furnished, and have comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning. Other conveniences in all rooms include: - Rainfall showers, bidets and baths or showers - Plasma TVs with satellite channels - Free infant beds, coffee/tea makers and daily housekeeping ## Similar properties ![Reception](https://images.trvl-media.com/lodging/1000000/20000/14000/13999/84743cc7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bernini Palace Historic Centre of Florence - Breakfast included - Pet-friendly - Free WiFi - Restaurant 9.6 Exceptional 1,014 reviews £211 includes taxes & fees 15 Dec - 16 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=13999&PinnedHotelID=13999&HadPinnedHotel=true®ionId=-1&adults=2) ![Dinner served, Regional cuisine, al fresco dining ](https://images.trvl-media.com/lodging/1000000/40000/34800/34764/d1fde459.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Helvetia & Bristol Firenze – Starhotels Collezione Historic Centre of Florence - Spa - Pet-friendly - Free WiFi - Restaurant 9.2 Wonderful 546 reviews £357 includes taxes & fees 1 Dec - 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Breakfast included - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 204 reviews £216 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=105802774&PinnedHotelID=105802774&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/55000000/54040000/54039700/54039677/7d86096d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tivoli Palazzo Gaddi Firenze Hotel Historic Centre of Florence - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.6 Exceptional 255 reviews £202 includes taxes & fees 17 Dec - 18 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=54039677&PinnedHotelID=54039677&HadPinnedHotel=true®ionId=-1&adults=2) ![Royal Suite, 1 King Bed, Balcony, River View | Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/500/439/88d9ead3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The St. Regis Florence Historic Centre of Florence - Hot tub - Spa - Pet-friendly - Free WiFi 9.6 Exceptional 263 reviews £605 includes taxes & fees 15 Dec - 16 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=439&PinnedHotelID=439&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/45000000/44700000/44696100/44696083/a4df983f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### IL Tornabuoni The Unbound Collection by Hyatt Historic Centre of Florence - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.6 Exceptional 107 reviews £395 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=44696083&PinnedHotelID=44696083&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Return airport shuttle (surcharge) from 6 AM to 1 AM at scheduled times and on request - Valet parking on site (EUR 55 per night) ### Food and drink - Free buffet breakfast available daily 7:30 AM to 11:00 AM - A bar/lounge - A restaurant - Snack bar/deli ### Restaurants on site - Guelfi e Ghibellini ### Things to do - Bicycle rentals ### Family friendly - Babysitting (surcharge) - In-room cot - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Business centre - Meeting room ### Spa - In-room massages ### Accessibility - Lift ### More - Banquet hall - Built in 1700 - Designated smoking areas - Fireplace in lobby ## Room amenities ### Bedroom - Free cot - Premium bedding ### Bathroom - Bathtub or shower - Bidet - Dressing gowns - Free toiletries - Hair dryer - Rainfall showerhead - Slippers - Towels provided ### Entertainment - Pay films - Smart TV with satellite channels ### Food and drink - 24-hour room service - Coffee/tea maker - Minibar ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Desk chair - Free daily newspapers - Individual decor - Individual furnishings - Laptop workspace - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 5:30 AM Express check-in available Minimum check-in age - 18 ### Check-out Check-out before 11:30 AM Contactless check-out ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Renovations and closures The property is closed between 2 February and 13 May. ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of EUR 50 per pet, per stay Service animals are welcome, and are exempt from fees 1 total (up to 15 kg per pet) Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 8.00 per person, per night, up to 7 nights We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: EUR 80 per vehicle (return, maximum occupancy 3) - Valet parking fee: EUR 55 per night - Pet fee: EUR 50 per pet, per stay - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Noise-free guestrooms cannot be guaranteed Safety features at this property include a smoke detector and a first aid kit Property Registration Number IT048017A12EKX2XD2 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### National rating This property has received its official star rating from the local rating authority. ### Property is also known as Relais Hotel Santa Croce Relais Santa Croce Relais Santa Croce Florence Relais Santa Croce Hotel Florence Relais Santa Croce Hotel Baglioni Relais Santa Croce Florence Relais Santa Croce by Baglioni Hotels Palazzo Firenze by Baglioni Hotels & Resorts Hotel Palazzo Firenze by Baglioni Hotels & Resorts Florence Palazzo Firenze by Baglioni Hotels & Resorts Hotel Florence ## Frequently asked questions ### Is Palazzo Firenze by Baglioni Hotels & Resorts pet-friendly? > Yes, Palazzo Firenze by Baglioni Hotels & Resorts allows pets (limit 1 total) with a maximum weight of up to 15 kg per pet. There's a fee of EUR 50 per pet, per stay. Service animals are exempt from fees. ### How much is parking at Palazzo Firenze by Baglioni Hotels & Resorts? > Valet parking is available for EUR 55 per night. ### What time is check-in at Palazzo Firenze by Baglioni Hotels & Resorts? > Check-in start time: 2:00 PM; check-in end time: 5:30 AM. ### What time is check-out at Palazzo Firenze by Baglioni Hotels & Resorts? > Checkout is at 11:30 AM. ### Does Palazzo Firenze by Baglioni Hotels & Resorts provide a shuttle to the airport? > Yes, there's an airport shuttle that runs 6 AM-1 AM on request. A fee of EUR 80 per vehicle applies. ### Where is Palazzo Firenze by Baglioni Hotels & Resorts located? > Located in Historic Centre of Florence, this luxury hotel is within a 10-minute walk of Piazza della Signoria, Palazzo Vecchio and Piazza del Duomo. Uffizi Gallery and Cathedral of Santa Maria del Fiore are also within 10 minutes. San Marco University Tram Stop is 15 minutes by foot and Unità Tram Stop is 17 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Palazzo Firenze by Baglioni Hotels & Resorts Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 182 8 - Good 36 6 - Okay 11 4 - Poor 4 2 - Terrible 1 ### 9.8/10 Cleanliness ### 9.6/10 Staff & service ### 9.6/10 Amenities ### 9.6/10 Property conditions & facilities ### 9.4/10 Eco-friendliness ### 10/10 Excellent #### David 23 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel Nice hotel with good location and friendly staff. ##### David Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### DAVID 18 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities I VERY MUCH ENJOYED THE STAY ##### DAVID Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Ricardo 24 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel was clean and service was very good. ##### Ricardo Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Madina 21 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Gorgeous boutique hotel, like museum Beautiful rooms!!! Thank you Giovanni for all ur help and knowledge organizing everything for us, and breakfast waiters were great!!! ##### Madina Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Shankar 6 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Great service esp Fillippo and Daniel at the breakfast service ##### Shankar Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Arran 19 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay Great Stay ##### Arran Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### thomas 25 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Excelente unicacion ##### thomas Stayed 1 night in May 2025 ### 10/10 Excellent #### Stacey 20 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel with lovely staff ##### Stacey Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### William 26 Apr 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location is great, hotel staff was wonderful, rooms were very comfortable, breakfast was excellent, hotel history and architecture was just beautiful ##### William Stayed 4 nights in Apr 2023 ### 10/10 Excellent #### Kenneth 23 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities Great property and great staff! ##### Kenneth Stayed 5 nights in Sep 2023 ### 10/10 Excellent #### seyed 14 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Spacious suites and super nice staff. Definitely would stay again if I come back. ##### seyed Stayed 3 nights in Jul 2024 ### 10/10 Excellent #### Isabel 15 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Comfortable luxury Lovely hotel in a quiet part of the city center. Staff was amazing. ##### Isabel Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### Stacy 4 Oct 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a wonderful property with an even better staff. ##### Stacy Stayed 4 nights in Sep 2022 ### 10/10 Excellent #### Samuel 30 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities Excellent staff!!! ##### Samuel Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Jacqueline 18 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities During our recent visit to Florence, we had the pleasure of staying at Palazzo Firenze, and it was absolutely perfect. The staff provided exceptional service and had great knowledge of the area. Our room was spotless and incredibly comfortable. The hotel's location was ideal for sightseeing and dining. We couldn’t have chosen a better place to stay and would definitely return. ##### Jacqueline Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Stacey 22 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities The property is beautiful. The beds are very comfortable and the staff is wonderful! ##### Stacey Stayed 6 nights in May 2024 ### 10/10 Excellent #### sergei 6 Oct 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The place was very good ##### sergei Stayed 3 nights in Sep 2022 ### 10/10 Excellent #### Colin 3 Oct 2024 A very special place with exceptional decor, attention to detail and service ##### Colin Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Thomas 5 Sept 2024 Liked: Staff & service, amenities, property conditions & facilities All the staff were excellent. Everyone went out of there way to ensure the visit was perfect ! ##### Thomas Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Paul 12 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful experience of Florence at a top class hotel where all the team had great knowledge and excellent customer service. Big call out to Larissa for wonderful breakfast service. ##### Paul Stayed 5 nights in Jan 2025 ### 10/10 Excellent #### Abdullah 18 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities Great hotel in every single way!! Beautiful interior, and the rooms are well equipped. The staff was amazing very helpful. The hotel location is very good. I will stay there again. ##### Abdullah Stayed 1 night in May 2023 ### 8/10 Good #### Rosemary 10 Jul 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All staff were amazing especially Giulia in the restaurant area and the front desk staff. Thanks for making our stay so good. ##### Rosemary Stayed 4 nights in Jul 2022 ### 10/10 Excellent #### William 23 Nov 2022 Liked: Staff & service, amenities, property conditions & facilities Staff very, very helpful. ##### William Stayed 3 nights in Nov 2022 ### 10/10 Excellent #### Ayman 16 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Phenomenal staff. Great place and very quiet and peaceful. Beautiful! ##### Ayman Stayed 4 nights in Jun 2024 ### 10/10 Excellent #### leda 13 Oct 2024 Staff were wonderful, location fab. Very attentive, kind and helpful with an unexpected mobility issue. Highly recommend! ##### leda Stayed 4 nights in Oct 2024 ## Expedia's Latest Trends ### Hotels > [Hotel degli Orafi](https://www.expedia.co.uk/Florence-Hotels-Hotel-Degli-Orafi.h970861.Hotel-Information) > > [B&B Hotel Firenze Pitti Palace al Ponte Vecchio](https://www.expedia.co.uk/Florence-Hotels-Hotel-Pitti-Palace-Al-Ponte-Vecchio.h17378.Hotel-Information) > > [Hotel Cantoria](https://www.expedia.co.uk/Florence-Hotels-Hotel-Cantoria.h10939902.Hotel-Information) > > [AC Hotel Firenze by Marriott](https://www.expedia.co.uk/Florence-Hotels-AC-Hotel-Firenze-By-Marriott.h1593256.Hotel-Information) > > [Bernini Palace](https://www.expedia.co.uk/Florence-Hotels-Bernini-Palace.h13999.Hotel-Information) > > [Hotel Accademia](https://www.expedia.co.uk/Florence-Hotels-Hotel-Accademia.h1492705.Hotel-Information) > > [Le Stanze del Duomo](https://www.expedia.co.uk/Florence-Hotels-Le-Stanze-Del-Duomo.h7519914.Hotel-Information) > > [Gallery Hotel Art - Lungarno Collection](https://www.expedia.co.uk/Florence-Hotels-Gallery-Hotel-Art-Lungarno-Collection.h14614.Hotel-Information) > > [IQ Hotel Firenze](https://www.expedia.co.uk/Florence-Hotels-IQ-Hotel-Firenze.h89035039.Hotel-Information) > > [Hotel Machiavelli Palace](https://www.expedia.co.uk/Florence-Hotels-Hotel-Machiavelli-Palace.h521248.Hotel-Information) > > [QK Costa58 Home Tower](https://www.expedia.co.uk/Florence-Hotels-QK-Costa58-Home-Tower.h21056347.Hotel-Information) > > [Hotel Berchielli](https://www.expedia.co.uk/Florence-Hotels-Hotel-Berchielli.h521260.Hotel-Information) > > [Residenza D'Epoca Palazzo Galletti](https://www.expedia.co.uk/Florence-Hotels-Residenza-DEpoca-Palazzo-Galletti.h1851785.Hotel-Information) > > [Hotel Calimala Florence](https://www.expedia.co.uk/Florence-Hotels-Hotel-Calimala.h37955169.Hotel-Information) > > [Il Rivalta - Place of Charme](https://www.expedia.co.uk/Florence-Hotels-Alfieri-Signature-Suites.h45790281.Hotel-Information) > > [Mercure Firenze Centro](https://www.expedia.co.uk/Florence-Hotels-Mercure-Firenze-Centro.h9727633.Hotel-Information) > > [Hotel Centrale](https://www.expedia.co.uk/Florence-Hotels-Relais-Hotel-Centrale-Residenza-D-Epoca.h2066602.Hotel-Information) > > [Hotel Kraft](https://www.expedia.co.uk/Florence-Hotels-Hotel-Kraft.h27795.Hotel-Information) > > [Hotel Ville sull'Arno](https://www.expedia.co.uk/Florence-Hotels-Hotel-Ville-SullArno.h521255.Hotel-Information) > > [Hotel Continentale - Lungarno Collection](https://www.expedia.co.uk/Florence-Hotels-Continentale-Lungarno-Collection.h905768.Hotel-Information) > > [Cerretani Hotel Firenze - MGallery Collection](https://www.expedia.co.uk/Florence-Hotels-Hotel-Cerretani-Mgallery-Collection.h2345.Hotel-Information) > > [Hotel Santa Maria Novella](https://www.expedia.co.uk/Florence-Hotels-Hotel-Santa-Maria-Novella.h920451.Hotel-Information) > > [Grand Hotel Baglioni](https://www.expedia.co.uk/Florence-Hotels-Grand-Hotel-Baglioni.h6371.Hotel-Information) > > [Grand Hotel Adriatico](https://www.expedia.co.uk/Florence-Hotels-Grand-Hotel-Adriatico.h21881.Hotel-Information) > > [Corona D'italia](https://www.expedia.co.uk/Florence-Hotels-Hotel-Corona-DItalia.h799996.Hotel-Information) > > [MH Florence Hotel & Spa](https://www.expedia.co.uk/Florence-Hotels-MH-Florence-Hotel-Spa.h13066303.Hotel-Information) > > [Plus Florence - Hostel](https://www.expedia.co.uk/Florence-Hotels-Plus-Florence-Hostel.h4125332.Hotel-Information) > > [Forte16 View & Spa](https://www.expedia.co.uk/Florence-Hotels-Forte16.h8071708.Hotel-Information) > > [Monna Lisa](https://www.expedia.co.uk/Florence-Hotels-Hotel-Monna-Lisa.h1230.Hotel-Information) > > [Hotel Atlantic Palace](https://www.expedia.co.uk/Florence-Hotels-Hotel-Atlantic-Palace.h45737.Hotel-Information)