Ratings based on 38 Verified Reviews

4.1 out of 5
88% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
for Everyone
by A verified traveller from Southern England

Ideal location

Posted 18-Sep-2017
Pros: Staff were excellent. Food very good.
Cons: General housekeeping, a tired and outdated hotel in need of a makeover
Location: Ideal location for Exeter park and ride and access into the city
Food very good, reception and dining room staff excellent. However, the hotel appears very tired and outdated. Housekeeping poor, grubby carpet in bedroom cleaning leaves a bit to be desired, cracked tiles, stained grouting. Poor control of heating, radiators not responding to controls, heated towel rail not working. Window cleaning required
4 out of 5
for Everyone
by A verified traveller from London

Great for large families.

Posted 17-Aug-2017
Family of five. Lovely spacious room that you don't often find for large families. Bath and a shower which is always a nice option. Lovely bed linen and very clean. Breakfast a little on the early side for a school holiday (finished at 9)- we had to rush -got there for 845 - food was cleared at 9 but what we could eat was lovely.
Comment from Hotel Management
01-Sep-2017 by Jay, Hotel Management
Thank you for your review - our family rooms, sleeping up to 5 people are very useful in the holiday season.
3 out of 5
for Everyone
by A verified traveller from Ottawa

Lovely country inn

Posted 18-Jul-2017
Older building, extensive grounds, helpful staff, good for relaxation. In the country but surrounded by a business park. Not a place to start your walks. Easy to get to by car and lots of parking. Not handicap accessible. No A/C, but spacious rooms and comfortable.
4 out of 5
by Jonathan

All Good!

Posted 20-Jun-2017 on Hotels
It was all good, friendly service and good for not just business, I may well come again!
4 out of 5
by A verified traveller

Comfortable but not exceptional

Posted 14-Jun-2017 on Hotels
Single room in the coach house. Adequate size with good ensuite with full size bath. Room was clean but the decoration is slightly dated and wallpaperlooks as if it needs replacing. The walls are quite thin and you can hear tv noise from different rooms but this was not too intrusive. The fire doors closing the rooms and in the corridors were quite loud but I did not hear them in the night. The breakfast was a carvery style with traditional food , toast, fresh fruit salad and cereals -more than adequate but you will be dissapointed if you expect a traditional/European continental breakfast with cheese/meats or croissants/muffins The staff were all without exception welcoming and helpful
4 out of 5
by Alan

This traveller left a rating score only Posted 10-Jun-2017 on Hotels
4 out of 5
by Mike

Posted 01-Jun-2017 on Hotels
Very comfortable, good food.
Comment from Hotel Management
Hi Mike, Many thanks for taking time to leave feedback. I am pleased you had an enjoyable stay with us.
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 17-May-2017 on Hotels
5 out of 5
by Peter

Quiet and comfy!

Posted 05-May-2017 on Hotels
Lovely big and comfy room. Very friendly and helpful staff. The hotel is in a very quiet location. Nice big garden to sit out in.
4 out of 5
by Andrew

Just what I ordered

Posted 06-Apr-2017 on Hotels
Great customer service will return