Durrat Al-Arous Holidays from £426

It was a good experience

Great location and very clean hotel. However, the receptionist was rude, did not speak English well, and was unprofessional for a 5-star hotel. Pool service was poor no menu available, and it took almost 45 minutes to receive one. Other than that, the hotel is very good.

I like how easily accessible it is for uber driver . It s just difficult to locate sometimes in the map because the location is in arabic . The rooms are nice and spacious the one we booked is the shower room behind the connecting rooms , you can here the water noise and flush so its hard to sleep sometimes when someones using it . Overall its good the hotel staffs are very welcoming .

This is my new favorite hotel, the location is amazing, the vibe wonderful, and the staff who are already great get better and better each time I stay there.

I couldn’t fault the hotel — it was perfect. We travelled from Scotland on an overnight flight and arrived very early, around 9 a.m. Although check-in was at 3 p.m., the staff kindly allowed us to check in early so we could rest, which we really appreciated. I was visiting Jeddah for my niece’s wedding, and the whole experience was wonderful. On departure day, even though our flight was at night, they also allowed us to stay until 3 p.m., which made a big difference. The service was excellent, the staff were very kind and helpful, and the hotel was extremely clean. The location is very convenient, surrounded by shopping, restaurants, and cafés. Thank you very much for such a lovely stay We staid in room 2250