Inns in Durham

"Staff are all friendly and helpful, having free parking, not far from the city centre, was incredibly helpful"

"I didn’t have breakfast so cannot comment, but it looked fresh. Had a coffee but was luke warm, could not be warmed up as it was from a machine. Staff super helpful when I requested to move to a bigger room. Manager was very helpful too. The only thing that let the hotel down is that the walls and floors could be thicker, a family that were staying seemed to let their children run free, up and down the corridors! Was annoying. Could not hear the traffic noise at all. Aircon was nice. Definitely would stay here again. Great value for money. "

"What a fantastic place to stay. Reasonably priced. Free parking in the grounds. Castle felt like a museum too. So many things to see and such a lot of history. My solo room was perfect. Breakfast was brilliant. Made to order. Selection of continental breakfast too. Will definitely come back. "

"Beautiful hotel, would definitely recommend "

"An excellent breakfast with lots of choice."

"Excellent hotel. Well located. Great restaurant - dinner and breakfast. Stayed before. Friendly accommodating staff. Would stay again. Highly recommended."

"The room was not as expected based on the listing. The initial room we was given was suitable and cold. However Jon the manager was incredibly helpful. I must say he is a genuinely lovely guy and clearly cares about his guests and he helped find us a more suitable room with a bath so we could bath our child. For me Jon and the other staff we interacted with were the best thing about the stay and we’re all incredibly friendly. "

"Great staff, super cozy."

"The room we were staying, the decor was tired - not worthy of a 4 star hotel unfortunately. Upon arrival, wardrobe door was hanging off hinges, the wifi receiver box was hanging of the wall - room was also very dark. Pointed out wardrobe door to concierge and they had it fixed the next day, but should have been done before guest arrival - tables in hallway tired and peeling off. The staff was friendly though, especially in the breakfast room. Breakfast had a good choice."