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The Garden House Inn

3.0 star property
Inn with free parking, near Durham University

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Exterior
Superior Suite, Ensuite | 1 bedroom
Exterior
Restaurant
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • Parking included
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Superior Suite, Ensuite

Superior Suite, Ensuite | 1 bedroom

Superior Suite, Ensuite

8.0 out of 10
Very good
(1 review)

Highlights

Separate bedroom
Hairdryer
Private bathroom
Coffee/tea maker
Daily housekeeping
Desk
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Double Room, Ensuite

Superior Double Room, Ensuite | 1 bedroom

Superior Double Room, Ensuite

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate bedroom
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
Daily housekeeping
Desk
  • Sleeps 2
  • 1 Double Bed
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About the area

Map
Framwellgate Peth, Durham, England, DH1 4NQ

What's nearby

  • Crook Hall and Gardens - 10 min walk - 0.6 miles
  • Gala Theatre Durham - 12 min walk - 0.7 miles
  • Durham Castle - 15 min walk - 0.8 miles
  • Durham Cathedral - 15 min walk - 0.8 miles
  • Durham University - 3 min drive - 1.3 miles

Getting around

  • Durham Station - 9 min walk
  • Newcastle (NCL-Newcastle Intl.) - 40 min drive

Restaurants

  • ‪The Bishops' Mill (Wetherspoon) - ‬14 min walk
  • ‪Crook Hall & Gardens - ‬13 min walk
  • ‪The Three Bridges - ‬12 min walk
  • ‪The Head of Steam Durham - ‬11 min walk
  • ‪The Station House - ‬7 min walk

About this property

The Garden House Inn

Inn near Durham University
The Garden House Inn provides a restaurant and more. Guests can connect to free WiFi in public areas.
You'll also enjoy perks such as:
  • Free self-parking
  • Smoke-free property

Languages

English

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Superior Double Room, Ensuite (Superior Double Room)

The Queens Head

  • Pet-friendly
  • Parking included
  • Free WiFi
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7.8 out of 10, Good, 415 reviews
The Queens Head

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A restaurant

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Smoke-free property

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability

Check-out

Check-out before 10:00 AM

Renovations and closures

The following facilities or services will be unavailable from February 14 2022 to February 28 2023 (dates subject to change):
  • Daily housekeeping

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts

Property is also known as

Garden House Inn Durham
Garden House Inn
Garden House Inn Durham
Garden House Inn
Garden House Durham
Inn The Garden House Inn Durham
Durham The Garden House Inn Inn
Inn The Garden House Inn
The Garden House Inn Durham
Garden House
The Garden House Inn Inn
The Garden House Inn Durham
The Garden House Inn Inn Durham

Frequently asked questions

Is The Garden House Inn pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Garden House Inn?

Self-parking is free at this property.

What time is check-in at The Garden House Inn?

Check-in start time: 2:00 PM; check-in end time: 10:00 PM.

What time is check-out at The Garden House Inn?

Checkout is at 10:00 AM.

Where is The Garden House Inn located?

Situated in Durham, this inn is within 1 mi (2 km) of Crook Hall and Gardens and Durham University. Gala Theatre Durham and St. Nicholas Church are also within 15 minutes. Durham Station is 9 minutes by foot.

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The Garden House Inn Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 64 out of 204 reviews
Rating 8 - Good. 100 out of 204 reviews
Rating 6 - Okay. 31 out of 204 reviews
Rating 4 - Poor. 8 out of 204 reviews
Rating 2 - Terrible. 1 out of 204 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Kevin

Stayed 1 night in Jan 2022

10/10 Excellent

Chirag

Stayed 1 night in Sep 2021

8/10 Good

Chris

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2021

6/10 Okay

Keith

Liked: Staff & service
Disliked: Property conditions & facilities

Redecoration

In need of redecoration. Wallpaper loose in bathroom noisy plumbing
Stayed 1 night in Nov 2021

8/10 Good

Maj-Britt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dejlig oplevelse

Dejligt at sådanne steder stadig eksisterer og alt ikke er blevet revet ned og erstattet af anonyme hotelkæder. Vi havde et perfekt ophold med hyggeligt værelse, god pub mad og hyggelig stemning og ikke mindst venlig, imødekommende betjening fra start til slut. Tusind tak
Stayed 1 night in Nov 2021

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for Durham visit

Brilliant weekend in Durham and this was a perfect place to stay. Far enough from the center to be too noisy but close enough to walk to the city centre and also the railway station. The rooms were very clean, the beds comfy and the staff were extremely helpful and friendly
Stayed 2 nights in Nov 2021

2/10 Terrible

Rachel

Stayed 1 night in Nov 2021

6/10 Okay

Charles

Disliked: Staff & service
No food available,all of the draught beers were not available,the Inn closed at 10pm
Stayed 1 night in Oct 2021

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had to change room bathroom not up to scratch
Stayed 4 nights in Oct 2021

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Al
Stayed 1 night in Oct 2021

6/10 Okay

Joanne

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Good location, great staff

Great staff, professional and friendly. Good location, walking distance into town. The accommodation was clean but is very tired, needs a complete overhaul. The first room we were given didn't have a shower, the staff were good enough to swap our room with out question, however the shower in that room was very, very poor. Toilet made a loud noise when flushing, think its fair to say the accommodation needs re plumbing! Again although clean, carpets frayed, furniture tired. Upgraded mattress definitely needed.
Stayed 2 nights in Oct 2021

6/10 Okay

Ian

Liked: Cleanliness, staff & service

Dated. Give it a pass if I were you.

Not great. Failed on three counts. 1 -No working WIFI 2- Arrived at 18:00 on sunday evening. No food available. Bar was closing soon after. 3- room very dated. No temp control in room. Will not be revisiting or recommending.
Stayed 1 night in Oct 2021

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

Arlene

Liked: Staff & service, property conditions & facilities
Generally a satisfactory place to stay. Clean, though not sure room carpet vacuumed regularly. Mattress was the worst part! Not sure it was a regular mattress. Felt like boards & slats were penetrating through to our bodies. But know covid pandemic has hurt business & not a lot of extra money to spend on updates. Very friendly. Miss the breakfast. Would stay again.
Stayed 18 nights in Aug 2021

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really friendly staff and comforta le and quiet to sleep. Only problem was that the pressure in the shower was poor but i imagine theyll sort that at some point.
Stayed 2 nights in Aug 2021

6/10 Okay

Michelle

Disliked: Room comfort

Basic

Basic accommodation.
Stayed 1 night in Aug 2021

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good times

We were met by the owner and we had a great chat on arrival. Really friendly and welcoming. We will definitely come again, if they’ll have us? 😉
Stayed 1 night in Aug 2021

8/10 Good

HARRIS

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

jess

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

4/10 Poor

Sheila

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Oh dear me .

I’m afraid to say in spite of the lovely lady who checked me in being super friendly, the Garden house Inn is more like the garden shed. Clearly they are having staffing problems and the entire place was in gloomy dismal darkness apart from the bedrooms being occupied. It’s in a very poor state of repair, in desperate need of decorating & most of all needs a thorough deep clean. You will see from the wall of the bathroom where dirty hands have lent across the bath to steady the person clambering into the shower. The shower is generally grubby, the shelves in the wardrobe just horrible and the paintwork on the window sill non existent. I was handed a small piece of wood to jam one window open and I used the waste bin to open the other one as neither window would stay open and it was an extremely hot evening. This should not have cost £85, more like £45 and that is purely due to the convenience of being within walking distance of the city centre .
Dirty handmarks on the wall as you climb in to use the shower
Grubby shower
Ughie inside of the wardrobe. I certainly wouldn’t put my clothes in here
Appalling state of the radiator .
Stayed 1 night in Jul 2021

6/10 Okay

Terry

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

8/10 Good

Thomas

Nice Inn with a pizzaria in the other end, lovely wood fired oven
Stayed 1 night in Jul 2021

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maybe once nice - but not now!

This is a poor hotel. It may once have been OK, but is now very tired. There are many issues with this place and few if any positives. 1) Parking. Much of the parking area has been given over to outside tables. When we arrived, two cars were parked that effectively used the whole car park. I parked on the road outside, which because it was after 2pm on Saturday, was free. At other times this is chargeable 2) The initial impressions are very mixed. There is no reception area, you have to go to the bar. The staff are friendly and helpful. BUT no one was wear masks. We were then told that although Breakfast is usually included, due to COVID this wasn't possible. There was no reduction in the room rate. It seems strange that an establishment should be able not to provide breakfast as a result of COVID, but on the other hand treat it so casually that none of the staff were masks. 3) The room was not large, but big enough. Although the bed linen, and towels were clean, the rest of the room wasn't. In particular, the handles of everything, doors, drawers etc, were extremely grimy. 4) The bathroom was the worst part of the room. In our bathroom, the shower fitting over the bath had been removed and blanked off - so no shower. The bath itself was old and the enamal had come off in several places and the bath panel was badly cracked. The toilet brush was disgusting. I wanted to raise my issues, but the next morning the only person I could find was the cleaner. We wont be back
Stayed 1 night in Jul 2021

6/10 Okay

Timothy

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2021