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"Great stay, staff really friendly"

"It would have been really useful to have a map and leaflets of the local attractions such as the Castle and zoo, the black country living museum, also local eateries such as castlegate."

"Lovely hotel nice rooms and really comfy beds. Breakfast was really tasty plenty of choice and really tasty. Evening meal was disappointing the lasagne overcooked and dry, the hunters chicken had been kept warm for so long the bbq sauce was congealed we waited an hour for our food to arrive. We wouldn’t hesitate to book again but would find somewhere else for our evening meal"

"We liked the fact that there was a pool table in the apartment and 2 double beds in the one room. We didn’t like the fact that there were no coat hangers, no hooks in bathroom to hang a towel, no extra bin liners or couldn’t open a window or a fan"

"No hot water"

"Excellent location for us, brilliant beds, cosy sofas, warm, clean ."