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"Clean room staff very helpful and evening meal very good"

"Room was well equipped and spotless. Set in the most beautiful setting. The restaurant and bar as so perfect you never want to leave. To top it off the staff could not be lovelier - genuinely couldn’t do more to make us more comfortable and at home."

"The allocated room was ok but could do with a little refirbishment."

"Lovely building and room with a brilliantly big bed and view out of the balcony. There were just a couple of points which made it less than perfect. The waterfall shower was great however the normal shower head did not work which was irritating as I wanted to keep my hair dry. It was also advertised with Expedia as having a continental breakfast included. This was not the case. We had 2 small bottles of orange juice and a couple of small packets of cereal (like you find in a variety pack) and a pre packaged welshcake each. I was expecting a bit more considering the price we paid for the stay and had to go out for breakfast instead. There is a fridge in the room so I dont know why they didn't stock it with more items?"

"great"

"Lots of renovations happening so the lifts were not working. The room was nice and comfortable - quite warm though. Not the nicest area but very walkable down to wind street. Parking next door for £5 was handy. "

"The staff was so nicely and they make my trip more comfortable! I was really impressed!"

"The hotel had a very large wedding going on. If I had been told I would not have booked it. The breakfast was very poor and served cold. With little choice."

"Could not use facilities once checked out"