Search Hotels by Freetobook in Downton from £98

"We had a problem our first night with the shower. The staff were so friendly, helpful and apologetic. Unfortunately they couldn’t fix it and they didn’t have the same or similar room available to move to that would have enough space for all of us…so they put aside a room just two doors down for us to use for showers. Not ideal but they were so accommodating that it really was no issue! Would definitely recommend to stay here if you will be in Southampton for a few nights. Staff is excellent, especially Reece and the area is so walkable it was great! "

"It was clean, staff was very helpful and answered our questions as far as how to get around to London. They also kept our luggage at their office until we got a room. They also let us into our room ahead of scheduled which was nice after our disembarkation from a long cruise. Breakfast was really good as well. Highly recommended it!"

"Front desk gentleman was exceptional!"

"Very close to Cruise ship."

"Informal, buzzy hotel with lovely, friendly and efficient staff. Had an issue with our room and quickly moved. We booked basic twin but would go for the club in future as more roomy and modernised. Dog friendly hotel, dogs I think are booked into the ground floor rooms. Menus in bar and restaurant which are right next door to each other are good for allergies. I’m GF but had no problem. Pool is small and busy but all one depth and not too deep. Well maintained and you can’t get in without filling in a form, being a guest or a member. Didn’t have time for a treatment. Hotel parking is limited, saw some charging points. We parked in front of hotel reception in the public car park which was fine about £7 a day I think? There is a short walk to the Cathedral, shops and even nearer for the theatre. Slopey rather than hilly. Good location. We felt safe there. Good shopping! Will book again. "

"Beautiful harbour-side hotel with lovely views. Excellent spa. My only niggle is that the architect over-complicated the lighting system. Our room had 9 light switches (excluding the one for the bathroom) and it was impossible for us to turn off the dimmed light in the entrance hall area - no matter what switch combo we tried. My son and his gf had the same issue in their room. "

"Really nice hotel, and a great location"

"Great experience staying here. The staff were so nice and helpful. The room was very comfortable. There’s a small store nearby for some necessities, and more extensive shopping is just a 15-minute walk mostly through a park. We ate at least one meal there each day, and the food was very good. All in all, a very nice place. We would definitely stay there again."

"Superb welcome from reception staff The hotel is modern clean and inviting "