"Best hotel I have stayed in in New York. I will return. Friendly reception staff, a lovely chap who kindly upgraded our room - thank you for being so welcoming when we were so tired on arrival. The room was spacious and clean with all the amenities you could want and the breakfast really sets you up for the day. It felt smaller and more personal than others I have stayed in and we appreciated the tea, coffee, sweets and snacks which were available at any time on the ground floor. Great location...