Ratings based on 196 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
73% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
3.8 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Lovely Hotel close to beach and town.

Posted 26-May-2016
Helpful staff excellent room helpful staff we had a great stay
2out of 5
by A verified traveller

Disappointing hotel

Posted 12-May-2016
Cons: See above comments
We were disappointed in the hotel as it was dated & tired looking - needs a thorough renovation. Front desk attendant, Daniel, was very helpful & knowledgeable.
5out of 5
by kelnliam from bristol


Posted 28-Jan-2016 on Hotels
stayed here just before christmas. looked absolutly stunning. one of the best hotels weve stayed in. meal on the evening was amazing but we had a shock when the bill came. loved the hotel. booked an executive room but i dont think we got it as our room was small had slanted walls which made me feel sick and our view out the window was a wall lol! pool wasnt the best and slightly chilly but i would still use it. next time i will be checking what room we are having as i dont want to pay £150 for a view of a wall again lol
4out of 5
by Patrick

Posted 05-Jan-2016 on Hotels
the only small complaint we had was they just did not have breakfast right running out of food and having to wait the staff were great
5out of 5
by Michael from Southampton

Great stay

Posted 27-Dec-2015 on Hotels
Great hotel, Fab American Diner attached to hotel.
1out of 5
by DAVID from Hampshire

Posted 05-Nov-2015 on Hotels
Absolutely appalled at the state of repair of the Hotel and our room in particular. Awful. We will be writing to the Hotel's head office.
3out of 5
by Zoe from Luton

lovely staff , shame about the building !

Posted 04-Nov-2015 on Hotels
unfortunately for the first night of our two night stay , we were put into a somewhat inferior family room , very hot , windows didn't open , no bedside table or lamp in the twin room etc . Staff tried their best to rectify things and we were moved into the much better suite for our second night . Staff are brilliant and helpful at all times but are battling against a very challenging building !
4out of 5
by Maryanne from Bude

Posted 02-Nov-2015 on Hotels
Bedroom was lovely, the children loved the play room the swimming pool was nice though no shallow end for my little one, some parts of the hotel could do with a repaint but other than that it was great an ft he staff was very helpful
3out of 5
by Clare

Posted 01-Nov-2015 on Hotels
The hotel needs decorating but it is very comfortable. The drinks are very expensive we had 2 double baileys and it cost us £16.80 I nearly had heart attack!
3out of 5
by Phillip from Swindon

Torquay by Train

Posted 31-Oct-2015 on Hotels
Customer service here was truly outstanding, the staff cannot do enough for you. Vast selection pf breakfasts-from freshly cooked to order (which was perfectly cooked) to cereals, pastries, meat, cheeses and breads- something for everyone in the morning even kids. Right next to a grass bowls club its quiet yet only 5 mins walk (Slow) to beach, 10 mins to harbour/train station and 15 mins to the town centre.