Ratings based on 191 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
91% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1 out of 5
Recommended
for Families
by DAVID from Hampshire

Posted 05-Nov-2015 on Hotels
Absolutely appalled at the state of repair of the Hotel and our room in particular. Awful. We will be writing to the Hotel's head office.
3 out of 5
Recommended
for Families
by Zoe from Luton

lovely staff , shame about the building !

Posted 04-Nov-2015 on Hotels
unfortunately for the first night of our two night stay , we were put into a somewhat inferior family room , very hot , windows didn't open , no bedside table or lamp in the twin room etc . Staff tried their best to rectify things and we were moved into the much better suite for our second night . Staff are brilliant and helpful at all times but are battling against a very challenging building !
4 out of 5
Recommended
for Families
by Maryanne from Bude

Posted 02-Nov-2015 on Hotels
Bedroom was lovely, the children loved the play room the swimming pool was nice though no shallow end for my little one, some parts of the hotel could do with a repaint but other than that it was great an ft he staff was very helpful
3 out of 5
Recommended
for Families
by Clare

Posted 01-Nov-2015 on Hotels
The hotel needs decorating but it is very comfortable. The drinks are very expensive we had 2 double baileys and it cost us £16.80 I nearly had heart attack!
3 out of 5
Recommended
for Families
by Phillip from Swindon

Torquay by Train

Posted 31-Oct-2015 on Hotels
Customer service here was truly outstanding, the staff cannot do enough for you. Vast selection pf breakfasts-from freshly cooked to order (which was perfectly cooked) to cereals, pastries, meat, cheeses and breads- something for everyone in the morning even kids. Right next to a grass bowls club its quiet yet only 5 mins walk (Slow) to beach, 10 mins to harbour/train station and 15 mins to the town centre.
2 out of 5
Recommended
for Couples
by A verified traveller

Dead flies in restaurant, very uncomfortable bed

Posted 21-Oct-2015 on Hotels
Me and my husband went to the hotel first impressions were very good reception staff was very nice, had a lovely meal in the restaurant while we were eating we noticed 3dead flies on the window sill which was right beside me, plus's it was very expensive,the bed well the mistress must have been 30years old I'm still aching now and no extractor fan in bathroom
4 out of 5
Recommended
for Couples
by erkki from Rovaniemi

Posted 28-Sep-2015 on Hotels
Miellyttävä kokemus kaiken kaikkiaan. Ystävällinen henkilökunta, hyvä aamiainen ja jopa uima-allas vapaasti käytettävissä. Sijanti lähellä rantaa ja rautatieasemaa.
4 out of 5
Recommended
for Personal Event
by Mary

This traveller left a rating score only Posted 24-Sep-2015 on Hotels
1 out of 5
by A verified traveller

Posted 21-Sep-2015
This hotel was so bad we were unable to stay and had to move elsewhere.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 12-Sep-2015
Pros: It's location was just where i wanted it 200 meters from the beach & 1/2 mile walk from the main town/ harbor
Cons: It just needs some in put from the owner's
Needs decorating inside & out, the rooms need new furniture before someone hearts them self on it. they charge £15.00 per night for being dog friendly (giving you a new blanket and ball, very nice) But £15.00 a night for deep cleaning it would have been nice if they had done that for me! The breakfast was nice, but getting ice cold milk for the tea/coffee?