Ratings based on 247 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
74% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1out of 5
by A verified traveller from Bristol

A sad old hotel

Posted 25-Oct-2016
Unfortunately the illuminated Grosvenor Hotel Sign which was on all night shone into our bedroom via the bathroom window and through the glass which partitioned the en-suite from the bedroom. The sash windows had no latch on them. So the top window fell down and rattled all night. The mattress on our double bed was limp and not supportive. The coffee at breakfast was unbelievably weak, only beaten by the fruit juice that had a concentration level that was so low to make it tasteless. Look at the cobwebs in the breakfast room between the pillars and the ceiling. For my party this was too much. We requested our money back but to no avail.
4out of 5
by A verified traveller

Great location, and very good facilities

Posted 21-Oct-2016
Pros: Location, price, food and cleanliness, there is a pool, and fitness suite, we went in October, but the gardens and outside areas looked very welcoming, food was first class, drinks where far too expensive
Cons: Drinks in bar were too expensive But I suppose you could take your own, or go for a drink elsewhere.
Location: Great for the beach and town
4out of 5
by A verified traveller from Midlands

Weekend at Grosvenor

Posted 14-Oct-2016
Location: The location was very good within walking distance of the theatre and restaurants and shops
We enjoyed our stay at the Grosvenor Hotel. Feel that it could now do with some tlc especially the indoor swimming pool area and a lick of paint. Our room was huge and very comfortable. We had a meal in the restaurant on the Sunday night, we were the only ones eating there which was a shame as the food was excellent.
5out of 5
by A verified traveller from Kidderminster

Happy stay for our anniversary.

Posted 11-Oct-2016
Pros: The room was so nice.
Cons: A longer stay!
Location: Only being there for a few days exploring the area was a bit limited.
A most enjoyable stay in a lovely room, excellent service, the staff were brilliant, food great and so friendly. Thank you for an excellent time.
3out of 5
by A verified traveller

A future gem

Posted 26-Sep-2016
Phenomenal service! Well located. But, hotel needs major update/re-model. Seems that work has begun.
3out of 5
by A verified traveller from Notfolk uk

Just needs decorating ,

Posted 02-Sep-2016
As above staff pleasant , helpful just needs TLC in respect of hotel decorative condition
4out of 5
by A verified traveller

Lo recomiendo seguro

Posted 23-Aug-2016
Viajamos con niños y el hotel perfecto , con Dos piscinas climatizadas , jardines , zonas de juego , el wifi muy bueno . Personal super agradable . Al lado de la playa . Volveré .
3out of 5
by A verified traveller

Schönes Schwimmbad

Posted 21-Aug-2016
Gutes Frühstück. Nettes Personal. Großzügige Räume.
5out of 5
by A verified traveller from Bristol

Lovely hotel with beautiful grounds.

Posted 17-Aug-2016
Hotel staff (all of them) could not have been more welcoming .Nothing was too much trouble and any problems with our room were fixed within the hour.Excellent restaurant with a really good menu .Lovely swimming pool with lifeguard set within the beautiful grounds of the hotel.Close to the seafront and all amenities.
4out of 5
by A verified traveller from nottingham

Very nice hotel close to the beach

Posted 13-Aug-2016
Staff are very helpful and friendly. Outdoor pool is great and also heated so good in any weather. Hotel is walking distance to the beach, bars and restaurants. Hotel is very clean and rooms are spacious