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It's very dark when we arrived, but actually just 6.30pm. Staff is so friendly and English support. Great interior, good sleep and well-prepared. I do like the movable partition to separate between shower area and bedroom for privacy when dressing outside the shower booth. Also, help bedroom less noisy from toilet sound. There's no restuarant here, so no breakfast and dinner available at the hotel. Most of restaurants around here are closed when we arrived. However, there's convenient store...

Everything was very convenient and user-friendly. We particularly enjoyed the buffet breakfast, which offered a wide variety of fresh food, and the service was excellent. The onsen was clean, with well-equipped shower facilities. Parking was slightly inconvenient, although the concierge tried their best to make up for it with excellent service.

Very nice place Staff are really nice

Huge room with a great view facing Furano town, and the onsite onsen was great. Shuttle bus to the lift was very convenient and the lobby and complimentary drinks/snacks and laundry was great. The only improvements are that the kitchenette could be better equipped (eg with dish soap/tea towel) and better cleaned, and the pillow was not very comfortable.

I cannot recommend this hotel enough. My friend left his wallet back at the hotel and they were very helpful in locating it and mailing it to his forwarding address. I must mention Renko in the staff who was instrumental in finding the wallet, thank you so much. The hotel itself is great, very helpful staff, amazing onsen and nice facilities. Also very close to Asahidake for those who want to hike or ski in the winter.

Great design hotel, amazing location

Very relaxing place as it is far from the busy city life. need to rent a vehicle if you plan on travelling around Furano and Biei area.

We arrived late in the evening after a few hours drive from New Chitose. Staff were welcoming with some English. Room was spacious and comfortable. We only stayed one night so didn't make much use of the facilities Try the Furano omelette in the restaurant, it's made with Furano cheese served with Furano milk on the side and it's delicious!

Very beautiful view from the window.

Lovely hotel, spotlessly clean, great facilities and helpful and friendly staff. I’d definitely stay here again.

Very homely hotel with traditional Japanese values. Staff were excellent and service exceptional, as is the norm in Japan. Perfect location for snowboarding / skiing access to Asahidake / Furano by hire car as out of the city of Asahikawa.

Exellent dinner buffet! Free shuttles (reserved) from Asahikawa and to Biei were very convenient. 3 mins walk to the famous Shirogane Bridge for great views. We didn't go to the Blue Pond due to transport logistics and lots of flying insects. Free water bottles and japanese sweets in room. Rooms were nice and clean. The only problem was our 2 rooms didn't have airconditioning, or rather, the central airconditioning is not effective at all. It was too hot to sleep for our 1 night stay in August...

Fantastic firendly and clean. Nice and welcoming staff. Great stay! Thank you