Title: Fenix West Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Fenix West Ski-in/ski-out access for fun in the snow ![3 Bedroom Premier Suite (Triple Key) | Living area | TV, Netflix, streaming services](https://images.trvl-media.com/lodging/77000000/76620000/76612100/76612009/6b2b4746.jpg?impolicy=resizecrop&rw=598&ra=fit) ![3 Bedroom Penthouse Suite | Terrace/patio](https://images.trvl-media.com/lodging/77000000/76620000/76612100/76612009/a7dab303.jpg?impolicy=resizecrop&rw=297&ra=fit) ![3 Bedroom Penthouse Suite | Private kitchen | Espresso maker, high chair](https://images.trvl-media.com/lodging/77000000/76620000/76612100/76612009/a15c8ca5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 Bedroom Suite | Desk, blackout curtains, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/77000000/76620000/76612100/76612009/0fd7bce5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Desk, blackout curtains, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/77000000/76620000/76612100/76612009/4aa5ce2a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Fenix West offers a mountain location with practical amenities for skiers. Guests can access slopes directly, enjoy lift privileges, and arrange equipment rentals easily. The hotel features a coffee shop, laundry facilities, free WiFi, and a helpful concierge service. 9.4 Exceptional ## Popular amenities - Breakfast available - Laundry - Air conditioning - Parking included - Free WiFi £91 17 Sept - 18 Sept ## Room options ### Check availability for these dates # Tonight [Sept 15 - Sept 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-15&endDate=2025-09-16&selected=76612009&PinnedHotelID=76612009&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-15&endDate=2025-09-16&selected=76612009&PinnedHotelID=76612009&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sept 16 - Sept 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-16&endDate=2025-09-17&selected=76612009&PinnedHotelID=76612009&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-16&endDate=2025-09-17&selected=76612009&PinnedHotelID=76612009&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Sept 19 - Sept 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=76612009&PinnedHotelID=76612009&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=76612009&PinnedHotelID=76612009&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Sept 26 - Sept 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=76612009&PinnedHotelID=76612009&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=76612009&PinnedHotelID=76612009&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 12 of 12 rooms ![Desk, blackout curtains, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/77000000/76620000/76612100/76612009/fe4dd1fa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1 Bedroom Premier Suite 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Kitchen TV Blackout curtains Bidet Private bathroom Separate bath and shower - 495 sq ft - Sleeps 3 - 2 Single Beds OR 1 Double Bed ![Desk, blackout curtains, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/77000000/76620000/76612100/76612009/fe4dd1fa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1 Bedroom Premier Suite (B) ### Highlights Soundproofed Air conditioning Kitchen TV Blackout curtains Bidet Private bathroom Separate bath and shower - 495 sq ft - Sleeps 3 - 2 Single Beds OR 1 King Bed ![Desk, blackout curtains, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/77000000/76620000/76612100/76612009/05d6b92e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Hotel Room B ### Highlights Soundproofed Air conditioning TV Blackout curtains Bidet Hairdryer Private bathroom Espresso maker - 248 sq ft - Sleeps 2 - 2 Single Beds OR 1 King Bed ![Desk, blackout curtains, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/77000000/76620000/76612100/76612009/05d6b92e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Hotel Room 10.0 Exceptional 3 reviews ### Highlights Soundproofed Air conditioning TV Blackout curtains Bidet Hairdryer Private bathroom Espresso maker - 248 sq ft - Sleeps 2 - 2 Single Beds OR 1 Double Bed ![Desk, blackout curtains, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/77000000/76620000/76612100/76612009/b9c88cbf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 3 Bedroom Penthouse Residence ### Highlights Soundproofed Air conditioning Kitchen TV Blackout curtains Separate bath and shower Private bathroom 2 bathrooms - 1173 sq ft - Sleeps 7 - 6 Single Beds OR 3 Double Beds ![Desk, blackout curtains, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/77000000/76620000/76612100/76612009/b9c88cbf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 3 Bedroom Penthouse Suite ### Highlights Soundproofed Air conditioning Kitchen TV Blackout curtains Separate bath and shower Private bathroom 2 bathrooms - 1076 sq ft - Sleeps 7 - 6 Single Beds OR 3 Double Beds ![Desk, blackout curtains, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/77000000/76620000/76612100/76612009/fe4dd1fa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1 Bedroom Premier Suite (A) ### Highlights Soundproofed Air conditioning Kitchen TV Blackout curtains Bidet Private bathroom Separate bath and shower - 495 sq ft - Sleeps 3 - 2 Single Beds OR 1 King Bed ![Desk, blackout curtains, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/77000000/76620000/76612100/76612009/05d6b92e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Hotel Room A2 ### Highlights Soundproofed Air conditioning TV Blackout curtains Bidet Hairdryer Private bathroom Espresso maker - 248 sq ft - Sleeps 2 - 2 Single Beds OR 1 King Bed ![Desk, blackout curtains, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/77000000/76620000/76612100/76612009/fe4dd1fa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Bedroom Premier Suite (Dual Key) 10.0 Exceptional 3 reviews ### Highlights Soundproofed Air conditioning Kitchen TV Blackout curtains Separate bath and shower Private bathroom 2 bathrooms - 775 sq ft - Sleeps 5 - 4 Single Beds OR 2 Double Beds ![Desk, blackout curtains, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/77000000/76620000/76612100/76612009/05d6b92e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Hotel Room A1 ### Highlights Soundproofed Air conditioning TV Blackout curtains Bidet Hairdryer Private bathroom Espresso maker - 248 sq ft - Sleeps 2 - 2 Single Beds OR 1 King Bed ![1 Bedroom Suite | Desk, blackout curtains, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/77000000/76620000/76612100/76612009/0fd7bce5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1 Bedroom Suite 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Kitchenette TV Blackout curtains Bidet Private bathroom Separate bath and shower - 388 sq ft - Sleeps 2 - 2 Single Beds OR 1 Large Single Bed ![Espresso maker, high chair](https://images.trvl-media.com/lodging/77000000/76620000/76612100/76612009/07c58b8b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 3 Bedroom Premier Suite (Triple Key) 10.0 Exceptional 2 reviews ### Highlights Soundproofed Air conditioning Kitchen TV Blackout curtains Separate bath and shower Private bathroom 3 bathrooms - 1076 sq ft - Sleeps 7 - 6 Single Beds OR 3 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FFurano-Hotels-Fenix-West.h76612009.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FFurano-Hotels-Fenix-West.h76612009.Hotel-Information) ## About the area Located in Furano, Fenix West is in the mountains. Ningle Terrace and Furabi are cultural highlights, and travellers looking to shop may want to visit Furano Cheese Factory and Furano Marche Shopping Center. Grape Juice Factory, Budogaoka Information Center and Garden of Wind are also worth visiting. Take some time off to enjoy the hot springs in the area, or get some fresh air with adventures like mountain biking, ecotours and horse riding nearby. [Visit our Furano travel guide](https://www.expedia.co.uk/Furano.dx182156) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.34217%2C142.35739&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=yXPdyK6sQGhjvvIWVYObylyKd4w=) Kitanominecho, Furano, Hokkaido, 076-0034 ### What's nearby - Furano Ski Resort - 1 min walk - 0.0 miles - Furano Shrine - 2 min drive - 1.5 miles - Ningle Terrace - 5 min drive - 2.8 miles - Campana Rokkatei - 5 min drive - 3.0 miles - Garden of Wind - 8 min drive - 3.4 miles ### Getting around - Nishinaka Station - 22 min drive - Asahikawa (AKJ) - 65 min drive ### Restaurants - ‪El Asador - ‬9 min walk - ‪ふらのワインハウス - ‬6 min drive - ‪菓子工房 フラノデリス - ‬5 min walk - ‪ふらのや - ‬4 min drive - ‪マクドナルド - ‬3 min drive ## About this property ### Fenix West Hotel near Furano Ski Resort Fenix West provides amenities, such as a coffee shop/cafe and laundry facilities. Skiers and snowboarders can spend time on the slopes at this hotel, which offers ski-in/ski-out access, ski lift privileges and ski equipment hire. Guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - Free self-parking - Cooked-to-order breakfast (surcharge), concierge services and smoke-free property - Luggage storage and a lift Room features All guest rooms at Fenix West offer thoughtful touches, such as air conditioning, as well as amenities, such as free WiFi and sound-insulated walls. More amenities include: - Bidets, free toiletries and hairdryers - TVs with Netflix, streaming services and cable channels - Highchairs, heating and limited housekeeping ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - Free secured, uncovered self parking on site - Limited on-site parking (max 2 spaces per unit) ### Food and drink - Daily cooked-to-order breakfast available 8:00 AM to 10:30 AM for a fee: JPY 2,500 per person - A coffee shop/cafe ### Restaurants on site - Ronin Coffee ### Things to do - Ski equipment rentals - Ski lessons - Ski lift privileges - Ski storage - Ski-in/ski-out access ### Family friendly - High chair - Laundry facilities - Soundproofed rooms ### Conveniences - Laundry facilities - Limited-hour front desk - Lockers - Luggage storage ### Guest services - Concierge services - Housekeeping (once per stay) ### Outdoors - In the mountains ### Accessibility - Lift ### More - 7 floors - Built in 2022 - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Extra futon (surcharge) ### Bathroom - Bidet - Free toiletries - Hair dryer - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - Netflix - Streaming services - TV with cable channels ### Food and drink - Espresso maker ### More - Air conditioning - Desk - Electrical adapters - Heating (climate-controlled) - Iron/ironing board - Soundproofed rooms - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 6:00 PM Early check-in subject to availability Early check-in is available for a fee Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 10:00 AM Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions The front desk is open daily from 9:00 AM - 6:00 PM Front desk staffed during limited hours If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation Breakfast is not included in Breakfast rates for children ages 0-5, and can be requested on-site for the listed child breakfast fee. ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room Cots (infant beds) are available for JPY 7000.0 per night ### Payment types at the property ## Important information ### Optional extras - Fee for cooked-to-order breakfast: from approximately JPY 2500 per person - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Futon bed fee: JPY 7000 per night - Crib (infant bed) fee: JPY 7000.0 per night - Laundry fee: JPY 0 The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Noise-free guestrooms cannot be guaranteed Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and outdoor lighting Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file ### Property is also known as Fenix West Hotel Fenix West Furano Fenix West Hotel Furano ## Frequently asked questions ### Is Fenix West pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Fenix West? > As of 15 Sept 2025, prices found for a 1-night stay for 2 adults at Fenix West on 17 Sept 2025 start from £91.29, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Furano-Hotels-Fenix-West.h76612009.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Fenix West? > Self-parking is free at this property. ### What time is check-in at Fenix West? > Check-in start time: 3:00 PM; check-in end time: 6:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours. ### What time is check-out at Fenix West? > Checkout is at 10:00 AM. Late check-out is available for a fee (subject to availability). ### Where is Fenix West located? > Located in the mountains, this slopeside Furano hotel offers ski-in/ski-out access within 2 miles (3 km) of Furano Ski Resort, Garden of Wind and Asahigaoka Sogotoshi Park. Furano Marche Shopping Center and Furano Cheese Factory are also within 3 miles (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Fenix West Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 60 8 - Good 17 6 - Okay 2 4 - Poor 1 2 - Terrible 0 ### 9.8/10 Cleanliness ### 9.4/10 Staff & service ### 8.6/10 Amenities ### 9.6/10 Property conditions & facilities ### 9.4/10 Eco-friendliness ### 10/10 Excellent #### HSIN YI 16 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 房間很大很乾淨，櫃檯人員服務很親切，下次來北海道還想再來住！ ##### HSIN YI Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Jennifer 13 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff is so friendly and kind. The coffee shop was great. Spacious, comfortable 2 bedroom unit. ##### Jennifer Stayed 3 nights in Jun 2025 ### 8/10 Good #### Bernadette Zoey Lim 30 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Modern decor. Friendly front desk staff. Just need to take note of the timing when it will be unmanned. Spacious space with adequate cutlery/utensils for simple cooking ##### Bernadette Zoey Lim Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Ryan 4 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location for our snowboard trip, super close to the hill. ##### Ryan Stayed 4 nights in Jan 2024 ### 10/10 Excellent #### Su Teng 20 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Rooms were clean with amenities. Service staff (Dorothy) is friendly and helped recommend dining places and things to do around Furano. It’s convenient if you have a car and parking was not an issue as there’s a large parking area about 3-5 mins away by foot if you can’t parked at the smaller carpark beside the hotel. It’s just around a ski slope but we didn’t make use of that since we went in summer. ##### Su Teng Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Meow Lin 4 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities The property is quiet, convenient and clean. The bed is very comfortable. It is easy to drive to attractions from here. There is a petrol kiosk just around the corner. Coffee and toast downstairs (Ronin) is great to start your day. There are few great dinning options just 5-7min walk from the property. The view of the mountains in the day and the lights of the houses in the night between the mountains and property are fantastic. Drive to Furano townis just 10min away with great food, pharmacy and supermarket. ##### Meow Lin Stayed 5 nights in May 2025 ### 10/10 Excellent #### Verified traveller 5 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Highly recommended Great stay at Fenix West. Room was spacious, very clean and well-maintained. ##### Verified traveller Stayed 2 nights in Jul 2024 ### 8/10 Good #### Verified traveller 18 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Stayed 3 nights in the Premier Room with 3 bedrooms; it’s spacious and clean. Service is good; hotel replied promptly to our queries prior to our visit. ##### Verified traveller Stayed 3 nights in Jul 2024 ### 8/10 Good #### Peter 17 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice property. ##### Peter Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Chee Keong 5 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fabulous 3 nights stay. The apartment is very spacious and the staff are very friendly. We had breakfast at Ronin cafe (level 1 of the property) The breakfast sets were well thought of. We totally enjoyed the place. ##### Chee Keong Stayed 3 nights in May 2024 ### 10/10 Excellent #### Veronica 5 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Highly recommended Great stay at Fenix West. Room was very clean and well-maintained. Spacious too ![](https://a.travel-assets.com/ugc/hotel-reviews/CC25E6B56845A5A141DD0C36C164888444F873B41722840928601.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/AF73ECED81BF1694D35C156B9AB23ECF82BB0A391722840927364.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4D6BB9D2D0BD19689BEBCFD12DA0F756B13634DC1722840926439.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Veronica Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### HNIN YADANAR 5 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel room is clean and pleasant. Dining options are limited, but the room has kitchen amenities for you to cook your own meals (supermarkets and shops within 15-20 minutes walking distance). Polite and friendly staffs that can converse well in English. ##### HNIN YADANAR Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Verified traveller 15 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Booked a room with 3 bedrooms. Fully furnished. ##### Verified traveller Stayed 3 nights in Jul 2024 ### 10/10 Excellent #### Su Lin Anna P 27 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Liked that it was spacious and new. We felt very comfortable in the suite. Staff spoke excellent English. But the carpark had very limited lots and the assigned carpark which is a walk away with no shelter, is not convenient if it is raining. ##### Su Lin Anna P Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Low 13 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent room We booked a 3 room suite. Thot it was al3 bedroom in one unit but it turn out to be 3 separate rooms connected with a common main door. Love this hotel thought it is not near amenities. Quite & comfortable. ##### Low Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Gail 3 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Yuko made our stay extra special. She took us to the fabulous soba restaurant next door. We came for the Hokkai Heso Matsuri festival held annually for two days. She arranged for the hotel driver to take us into town, and walked us where to find a taxi to return later that night. She even called our room to check if we returned safely. She went out her way to make our stay in Furano super memorable. ##### Gail Stayed 1 night in Jul 2023 ### 8/10 Good #### Jacob 27 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities Staff friendly, room clean, WiFi good, convenient parking if you can get a spot at the hotel. Good coffee shop downstairs but not included in room rate. It was quite noisy when staff cleaning snow and ice on the exit stairwell outside as the banging on the metal staircase to clean the steps rang like a bell over and over again for hours behind our bed wall. I know the snow clearing must be done, but next time I would make sure my room is not adjacent to the stairwell. Terrible way to wake up. ##### Jacob Stayed 6 nights in Jan 2024 ### 10/10 Excellent #### Peter 18 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fabulous Fenix West! Nisade is the first of the high-end Niseko developers to put a quality project on the ground. It is beautiful, with industrial design softened by a lot of contrasting woodwork. The design is classically modern understated. The staff was ultra friendly, from manager Yuko to the front desk, to all of the drivers, who recognized the guests by name after a few days. Walking the short 100 yards from the Kitanomine gondola felt like going home each day. I would highly recommend Fenix West. I chose it over the larger Fenix and feel like it was the perfect choice. I will definitely stay at Fenix West again and hope to see the same friendly and helpful staff again. My friends who stayed at a large hotel were envious of the concierge level service provided by Fenix West. ![](https://a.travel-assets.com/ugc/hotel-reviews/66D09FB98451EA730A0ACCB86D7F35C1A32E102C1708260047551.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/093D3FB1D3AA4413A5FD9EEA80722C45D78BB46C1708260061746.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/F43AE64F3BBEC6C47624DF292620D1520C9AE5631708260061058.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/35061C2B4B2C6DC50E3392B87319A2A8813152F11708260060490.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Peter Stayed 7 nights in Feb 2024 ### 10/10 Excellent #### Reiko 16 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### Reiko Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### ショウカ 8 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### ショウカ Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Rachel Lai Ching 31 Jul 2025 ##### Rachel Lai Ching Stayed 3 nights in Jul 2025 ### 8/10 Good #### TAK HAU COMAN 24 Jul 2025 ##### TAK HAU COMAN Stayed 3 nights in Jul 2025 ### 8/10 Good #### Sumio 21 Jun 2025 ##### Sumio Stayed 1 night in Jun 2025 ### 8/10 Good #### kimie 16 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### kimie Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Nur Ilyana 15 Jun 2025 ##### Nur Ilyana Stayed 2 nights in Jun 2025 ## Expedia's Latest Trends ### Hotels > [Grand Chariot Hokutoshichisei 135°](https://www.expedia.co.uk/Awaji-Hotels-Grand-Chariot-Hokutoshichisei-135.h34745847.Hotel-Information) > > [Tenpyo Ryokan](https://www.expedia.co.uk/Nara-Hotels-Tenpyo-Ryokan.h14844103.Hotel-Information) > > [Hotels in Minori](https://www.expedia.co.uk/Minori-Hotels.d6034561.Travel-Guide-Hotels) > > [Fuji View Hotel](https://www.expedia.co.uk/Kofu-Hotels-Fuji-View-Hotel.h2333483.Hotel-Information) > > [InterContinental Abu Dhabi by IHG](https://www.expedia.co.uk/Abu-Dhabi-Hotels-InterContinental-Abu-Dhabi.h2414.Hotel-Information) > > [Fujisan Onsen Hotel Kaneyamaen](https://www.expedia.co.uk/Fujiyoshida-Hotels-Fujisan-Onsen-Hotel-Kaneyamaen.h14626290.Hotel-Information) > > [Courtyard By Marriott Kyoto Shijo Karasuma](https://www.expedia.co.uk/Kyoto-Hotels-The-Royal-Park-Hotel-Kyoto-Shijo.h20518950.Hotel-Information) > > [Wakakusa no Yado Maruei Ryokan](https://www.expedia.co.uk/Kofu-Hotels-Wakakusa-No-Yado-Maruei-Ryokan.h6136631.Hotel-Information) > > [Travelodge Harrogate West Park](https://www.expedia.co.uk/Harrogate-Hotels-Travelodge-Harrogate-West-Park.h12270498.Hotel-Information) > > [HOSHINOYA Okinawa](https://www.expedia.co.uk/Okinawa-Hotels-HOSHINOYA-Okinawa.h40226148.Hotel-Information) > > [Hoshino Resorts KAI Nikko](https://www.expedia.co.uk/Nikko-Hotels-Hoshino-Resorts-KAI-Nikko.h17903043.Hotel-Information) > > [5 Star Hotels in Algarve](https://www.expedia.co.uk/5Star-Algarve-Hotels.s50-0-d182215.Travel-Guide-Filter-Hotels) > > [Highland Resort Hotel & Spa](https://www.expedia.co.uk/Kofu-Hotels-Highland-Resort-Hotel-Spa.h990130.Hotel-Information) > > [Solana Beach - 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