We had an issue at checkin. We paid in advance through expedia, nevertheless they charged us $125 to cover future charges. What is worse, they did not tell us they would do this. When I complained they said don't worry, if we don't spend it we will get it back. I have not sorted it all out yet on my bill. Were it not for the really fun Zumba class, and the generally good service, I would have given this hotel a terrible review because of this unauthorized charge. If you do stay here, go to the restaurant Carpaccio across the street. It is excellent and there is no sign. Also note the walls of the hotel are thin, and you can hear a pin drop from the room upstairs.
Traveller from New Jersey
This family-friendly Guatemala City hotel is located near the airport, within a 10-minute walk of Union Church of Guatemala …More
Hotel is located in a good area and very close to the bars and restaurants zone. Room was confortable and clean, Excellent choice of pillows for a better rest. Good food for breadfast in the restaurant and staff very friendly.
Good hotel for business or vacations.
Traveller from Mexico City
Barceló Guatemala City is situated in the financial district, 15 minutes by taxi from the historic center and just a 7-minute …More
I stayed at Regis Hotel with my family for two noght while we visited Panajachel.
Is located in Santander Two blocks down you find Atitlan Lake.
Hotel staff was super nice, attending any request and the room was clean and comfortable.
This family-friendly Panajachel hotel is located on a lake, just steps from Thirteen Threads Fair Trade Store and Maya …More
Overall The rooms were spacious and clean. They had a nice private beach around the lake with kayaks available. That was very enjoyable. I must say that the pool area and the jacuzzi definitely needed some cleaning!
The food wasn't that great. I am not sure but this hotel seemed very lonely. It seem as we were the only guest there so service was as expected which it was peaceful at most of the time except that they are building or remodeling the rooms so expect to be waken up at 6 am by the sounds of drills and hammers. This was definitely poorly handle by management.
Traveller from z
Situated on a lake, this hotel is 0.7 mi (1.2 km) from Cerro Biotope Cahui and within 25 mi (40 km) of Mundo Maya …More
Nice clean room with really hot shower, though no hot water in the basin ( shave in the shower!).
Plenty of shaded tables overlooking the lake and the small pool.
Friendly helpful receptionist who gave me a Tikal tour voucher even though initially I had no local money ( required) to pay for it. This contrasted with the surly barman who always demanded I pay cash for a beer despite having given a credit card imprint. When refused, he phoned reception to verify, rather unnecessary as the reception was in plain sight of the bar.
Hotel produced a decent breakfast box for my 4.30 start to Tikal. Proper breakfast was good too.
Traveller from London UK.
Situated in Flores, this hotel is steps from Flores Dock and Cathedral of Flores. Mundo Maya International Mall and Central …More
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