Title: Bolontiku Boutique Hotel, Member of the Cayuga Collection Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Bolontiku Boutique Hotel, Member of the Cayuga Collection Beach hotel with full-service spa and free breakfast ![Exterior](https://images.trvl-media.com/lodging/7000000/6890000/6882900/6882822/d74383b6.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/b2e3d1a6-1195-4a30-9215-53a09200ed19-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Fitness facility](https://images.trvl-media.com/lodging/7000000/6890000/6882900/6882822/520e0206.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lake View Jr Suite King | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets](https://images.trvl-media.com/lodging/7000000/6890000/6882900/6882822/ab4e6adb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/7000000/6890000/6882900/6882822/d9c3fa32.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Travelers find a serene retreat at Bolontiku Boutique Hotel near Lake Petén Itzá. The poolside bar serves cocktails, and the spa offers rejuvenating body scrubs and massages. Guests appreciate the WiFi, outdoor furniture, and helpful concierge services throughout their stay. VIP Access 9.6 Exceptional ## Popular amenities - Bar - Pool - Breakfast included - Spa - Room service - Laundry £306 includes taxes & fees 3 Nov - 4 Nov VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Nov 2 - Nov 3](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=6882822&PinnedHotelID=6882822&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=6882822&PinnedHotelID=6882822&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 3 - Nov 4](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=6882822&PinnedHotelID=6882822&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=6882822&PinnedHotelID=6882822&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=6882822&PinnedHotelID=6882822&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=6882822&PinnedHotelID=6882822&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=6882822&PinnedHotelID=6882822&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=6882822&PinnedHotelID=6882822&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 8 of 8 rooms ![Garden View Room King | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets](https://images.trvl-media.com/lodging/7000000/6890000/6882900/6882822/745de579.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Garden View Room King 8.0 Very good 1 review ### Highlights Individually decorated Air conditioning LCD TV Clothes dryer Blackout curtains Separate bedroom Down duvet Premium bedding - 301 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![1 bedroom, Egyptian cotton sheets, premium bedding, down duvets](https://images.trvl-media.com/lodging/7000000/6890000/6882900/6882822/06546dd9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Lake View Jr Suite King 10.0 Exceptional 1 review ### Highlights Individually decorated Air conditioning Free rollaway/extra beds LCD TV Clothes dryer Blackout curtains Separate bedroom Down duvet - 301 sq ft - 1 bedroom - Lake view - Sleeps 3 - 1 King Bed ![Lake Breeze Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets](https://images.trvl-media.com/lodging/7000000/6890000/6882900/6882822/28d4bf3b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Lake Breeze Suite ### Highlights Individually decorated Air conditioning LCD TV Clothes dryer Blackout curtains Separate bedroom Down duvet Premium bedding - 506 sq ft - 1 bedroom - Lake view - Sleeps 3 - 1 King Bed ![Lake Breeze Suite Queen | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets](https://images.trvl-media.com/lodging/7000000/6890000/6882900/6882822/95616b0f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Lake Breeze Suite Queen 10.0 Exceptional 1 review ### Highlights Individually decorated Air conditioning LCD TV Clothes dryer Blackout curtains Separate bedroom Down duvet Premium bedding - 506 sq ft - 1 bedroom - Lake view - Sleeps 4 - 2 Queen Beds ![1 bedroom, Egyptian cotton sheets, premium bedding, down duvets](https://images.trvl-media.com/lodging/7000000/6890000/6882900/6882822/dfa62e4c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Garden View Room Queen ### Highlights Individually decorated Air conditioning LCD TV Clothes dryer Blackout curtains Separate bedroom Down duvet Premium bedding - 398 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds ![1 bedroom, Egyptian cotton sheets, premium bedding, down duvets](https://images.trvl-media.com/lodging/7000000/6890000/6882900/6882822/06546dd9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Lake View Jr Suite Queen ### Highlights Individually decorated Air conditioning LCD TV Clothes dryer Blackout curtains Separate bedroom Down duvet Premium bedding - 398 sq ft - 1 bedroom - Lake view - Sleeps 4 - 2 Queen Beds ![Villa Retreat | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets](https://images.trvl-media.com/lodging/7000000/6890000/6882900/6882822/c1a6dc20.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Villa Retreat ### Highlights Individually decorated Air conditioning Full-sized fridge/freezer LCD TV Clothes dryer Blackout curtains Separate bedroom Down duvet - 2 bedrooms - Sleeps 6 - 2 King Beds and 2 Queen Bunk Beds ![Comfort Studio | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets](https://images.trvl-media.com/lodging/7000000/6890000/6882900/6882822/4b0e05d4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Studio ### Highlights Deck/patio Individually decorated Air conditioning LCD TV Clothes dryer Egyptian cotton bed sheets Ceiling fan Down duvet - 1055 sq ft - Sleeps 2 - 1 Queen Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FFlores-Hotels-Bolontiku-Boutique-Hotel.h6882822.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FFlores-Hotels-Bolontiku-Boutique-Hotel.h6882822.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C16.96258%2C-89.92669&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=m1O1mXzWWE7PfvrCCd2OTep8fYc=) Km 18.3 Carretera a San Andres Peten, Punta Piedra, San Andres, Peten, 3001 #### What's nearby - Lake Petén Itzá - 3 min walk - 0.2 miles - Maya Mall - 25 min drive - 14.3 miles - Church of Our Lady of the Remedies - 26 min drive - 14.8 miles - Las Guacamayas Biological Station - 26 min drive - 14.8 miles - Flores Dock - 27 min drive - 15.0 miles #### Getting around - Flores (FRS-Mundo Maya Intl.) - 40 min drive #### Restaurants - ‪Raices Bar & Grill - ‬22 min drive - ‪El Sótano - ‬22 min drive - Bolontiku Hotel Boutique - ‪Ristoranto Terrazzo - ‬23 min drive - ‪Raices Del Lago - ‬53 min drive ## About this property ### Bolontiku Boutique Hotel, Member of the Cayuga Collection Upscale hotel near Lake Petén Itzá Consider a stay at Bolontiku Boutique Hotel, Member of the Cayuga Collection and take advantage of free cooked-to-order breakfast, a poolside bar and a free daily manager's reception. Treat yourself to a massage at Bolontiku Spa, the on-site spa. Free in-room WiFi is available to all guests, along with a terrace and a firepit. You'll also find perks such as: - An outdoor pool, along with pool umbrellas - A round-trip airport shuttle (surcharge), massage treatment rooms and a porter/bellboy - Smoke-free property, luggage storage and coworking spaces - Concierge services, wedding services and multilingual staff - Guest reviews say great things about the helpful staff Room features All rooms are individually decorated, and feature comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as free WiFi and safes. More amenities include: - Egyptian cotton sheets and down duvets - Rainfall showers, free toiletries and hairdryers - 43-inch LCD TVs with premium channels - Wardrobes/cupboards, ceiling fans and daily housekeeping ## Similar properties ![Outdoor pool, open 7:00 AM to 9:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/6000000/5980000/5970700/5970603/078eff2c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Las Lagunas Boutique Hotel Flores - Pool - Hot tub - Breakfast included - Spa 10 Exceptional 335 reviews £356 includes taxes & fees 3 Nov - 4 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=5970603&PinnedHotelID=5970603&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; local cuisine ](https://images.trvl-media.com/lodging/13000000/12490000/12480600/12480567/968d170f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Isla de Flores Hotel Flores - Pool - Free airport shuttle - Free WiFi - Restaurant 9.4 Exceptional 450 reviews £100 includes taxes & fees 3 Nov - 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27 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=19926518&PinnedHotelID=19926518&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/13000000/12780000/12774900/12774819/7b362014.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Sabana Flores - Pool - Free WiFi - Air conditioning - Business services 7.8 Good 102 reviews £62 includes taxes & fees 3 Nov - 4 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=12774819&PinnedHotelID=12774819&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/100000000/99800000/99797100/99797086/ca557ea8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Villa del Lago Flores - Breakfast included - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 36 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=99797086&PinnedHotelID=99797086&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/103000000/102820000/102819100/102819005/36148c7a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Las Luciernagas Hotel Boutique Flores - On private beach - Pool - Free WiFi - Restaurant 9.4 Exceptional 3 reviews £63 includes taxes & fees 4 Nov - 5 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=102819005&PinnedHotelID=102819005&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Return airport shuttle (surcharge) from 7 AM to 9 PM at scheduled times and on request - Onsite parking includes off-street options ### Food and drink - Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM - A bar/lounge - A poolside bar - A restaurant - Free daily manager's reception ### Things to do - Ecotours - Full-service spa - Outdoor pool - Sauna - Steam room ### Family friendly - Laundry facilities - Outdoor pool ### Conveniences - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Business services - Coworking space ### Outdoors - Dock - Firepit - Garden - In a national park - On a lake - Outdoor entertainment area - Outdoor furniture - Pool umbrellas - Terrace ### Full-service spa - 3 treatment rooms - Couples treatment rooms - Massage - Outdoor treatment areas - Sauna - Spa open daily - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - No lift ### More - 1 floor - Banquet hall - Built in 2014 - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Egyptian cotton sheets ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Rainfall showerhead - Shampoo - Shower - Slippers - Soap - Towels provided ### Entertainment - 43-inch LCD TV with premium channels ### Food and drink - Limited room service - Minibar ### More - Access via exterior corridors - Air conditioning - Ceiling fan - Desk - Dryer - Individual decor - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 9:30 PM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM Contactless check-out ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation The front desk is open daily from 6:00 AM - 9:30 PM Front desk staffed during limited hours If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation ### Access methods Front desk (limited hours) ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for USD 50.0 per night. ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: USD 20 per person (one-way) - Airport shuttle fee per child: USD 20 (one-way), (up to 15 years old) - Rollaway bed fee: USD 50.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher and a security system If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Bolontiku Boutique Bolontiku Boutique Hotel Bolontiku Boutique Hotel San Benito Bolontiku Boutique San Benito Bolontiku Hotel Bolontiku Hotel Boutique Bolontiku Boutique Hotel San Andres Bolontiku Boutique San Andres Bolontiku Hotel San res ## Frequently asked questions ### Does Bolontiku Boutique Hotel, Member of the Cayuga Collection have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at Bolontiku Boutique Hotel, Member of the Cayuga Collection? > As of 2 Nov 2025, prices found for a 1-night stay for 2 adults at Bolontiku Boutique Hotel, Member of the Cayuga Collection on 3 Nov 2025 start from £305.52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Flores-Hotels-Bolontiku-Boutique-Hotel.h6882822.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Bolontiku Boutique Hotel, Member of the Cayuga Collection pet-friendly? > No, pets are not allowed at this property. ### What time is check-in at Bolontiku Boutique Hotel, Member of the Cayuga Collection? > Check-in start time: 3 PM; check-in end time: 9:30 PM. Late check-in is available during limited hours. ### What time is check-out at Bolontiku Boutique Hotel, Member of the Cayuga Collection? > Checkout is at 11:00 AM. ### Does Bolontiku Boutique Hotel, Member of the Cayuga Collection provide a shuttle to the airport? > Yes, there's an airport shuttle that runs 7 AM-9 PM on request. A fee of USD 20 per person applies. ### Where is Bolontiku Boutique Hotel, Member of the Cayuga Collection located? > Situated in San Andres, this hotel is steps from Lake Petén Itzá. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Bolontiku Boutique Hotel, Member of the Cayuga Collection Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 207 8 - Good 26 6 - Okay 6 4 - Poor 5 2 - Terrible 4 ### 9.8/10 Cleanliness ### 9.6/10 Staff & service ### 9.4/10 Amenities ### 9.8/10 Property conditions & facilities ### 9.6/10 Eco-friendliness ### 10/10 Excellent #### Edvin 9 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel is very nice! Love the place, the staff, the food ![View from the restaurant](https://a.travel-assets.com/ugc/hotel-reviews/d80384d3-54dc-4a3e-a527-b58052aac958-1757448437685.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Edvin Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Irma Virginia 23 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved the Staff, everything was on time, food was great, amazing experience. La Villa is amazing, it fits up to 8 people and it's really big and comfortable. ![La Villa living room area](https://a.travel-assets.com/ugc/hotel-reviews/4d3e9db8-ee2c-43d3-9656-c9117b452851-1758650239089.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![This is where we took the spa](https://a.travel-assets.com/ugc/hotel-reviews/67631442-9c3d-4345-a6e8-789c8db9d742-1758650239188.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![The entrance to La Villa](https://a.travel-assets.com/ugc/hotel-reviews/d311ce89-2986-49e6-ac75-49aa8086d3f4-1758650239436.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Irma Virginia Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Daniel 1 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Excellent guest service and care, delicious food, a lovely room with thoughtful details, and very kind staff. ![Games ](https://a.travel-assets.com/ugc/hotel-reviews/04171924-8ddd-4d8c-bb0f-6fc78ae46f7d-1751360135101.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/81a5884e-029c-42a9-a146-f4790943710b-1751360135265.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Exotic Fruit](https://a.travel-assets.com/ugc/hotel-reviews/3b9334a2-4187-4cf3-b5dc-bb3bb6d943bd-1751360136830.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3719b3c1-b0fa-4347-80a2-bcbcb3657ddd-1751360139571.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Daniel Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Silvia 9 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities The hotel is truly beautiful! The rooms are great and the service is wonderful. My only complaint is that you are limited to the food options from the hotel, which could be better. ##### Silvia Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Jonatan 25 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities everything was top notch, room was very clean, comfortable, excellent view. Staff service was great. place in general provided great experience. ##### Jonatan Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Annie 2 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This boutique property is a hidden gem tucked into a tropical forest by the lake. We loved the resort ambiance and enjoyed the restaurant where we dined both nights. ##### Annie Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Eric F 10 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Awesome property! ##### Eric F Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Roberto 3 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great experience, wonderful organization, fantastic service, beautiful room ##### Roberto Stayed 3 nights in Feb 2024 ### 10/10 Excellent #### Katherine 5 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A very nice and peaceful experience ##### Katherine Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Jose 18 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent ##### Jose Stayed 3 nights in Sep 2024 ### 8/10 Good #### Marco 13 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Amenities Transportation was great, a little confusing as it states transportation is included however it’s included from when you get to the boat dock and they charge $15.00 per person from the airport to the boat dock. A/C is only available in the rooms and not in the living room, food was not great, they are trying a high end F&B experience however it’s lacking. Food comes out cold and not a lot of flavor. ##### Marco Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Yasuyo 2 Nov 2024 Liked: Cleanliness, property conditions & facilities Good ##### Yasuyo Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Robert 14 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was my third stay here at this wonderful oasis. Managers Javier & Israel made sure I had everything I needed and are very professional & solicitous. Staff personnel including Osman, Kendal, Allen & Wilmer are most gracious with their hospitality. The meals here, especially breakfast, are terrific with fruit and sides generally locally sourced. A wonderful place to escape from the a hectic world, or a long day at Tikal. Be sure to try the kayaks and the newly added little paddle boat - great fun ! Then, take a dip in the wonderful pool. I intend on returning again for another relaxing stay. Five stars award from me. - Tio Bob - ##### Robert Stayed 7 nights in Nov 2024 ### 8/10 Good #### Christian 11 Jan 2016 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### No Manager on duty Nobody knew anything. Service was incompetent ##### Christian ### 10/10 Excellent #### Kemba 9 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Gorgeous, stunning property. Isolated however easily accessible via boat to the main land. There are a lot of amenities such as kayaking, paddle boating, hiking and a spa. It’s an amazing getaway, removed from all the excitement and noisiness on the mainland of Flores. The staff is amazing - so attentive and they made themselves easily accessible to answer any questions and fulfill any requests. They organized my trip to Tikal with transportation, a guide and food. They also organized a breakfast box for me for 2 days in a row due to having to leave early and miss the sit down breakfast. The restaurant had some tasty options for dinner. Overall a great hotel that I would definitely recommend and would visit again ![](https://a.travel-assets.com/ugc/hotel-reviews/5fc1f475-97f6-4231-9939-beccc7ebf3c8-1760035586084.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3b426920-16f0-426f-9c6a-55cc8d808a47-1760035577901.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0d787bdf-55a1-416c-82d8-8ac58be5f233-1760035576939.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/99acbfae-0195-4f8d-ad1e-b9fab9275d9a-1760035584675.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Kemba Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Ana 23 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fuimos con nuestra bebé de 7 meses y nos encantó. Excelente servicio al cliente y la habitación muy cómoda. Tenían cuna, lo cual nos encantó ##### Ana Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Jorge Mario 15 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente relación calidad y precio ##### Jorge Mario Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Isban 22 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Muy bonito hotel, servicio excelente ##### Isban Stayed 3 nights in Aug 2025 ### 8/10 Good #### PEDRO JOSE RAUL PAIZ 1 Jul 2025 Liked: Amenities Muy bonita, pero la piscina ayer el agua estaba verde ##### PEDRO JOSE RAUL PAIZ Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### anaitte 21 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Todo estuvo excelente. Desde la bienvenida hasta que salimos. El servicio es maravilloso, personal que va más allá de lo que uno se imagina. ##### anaitte Stayed 4 nights in Jun 2025 ### 8/10 Good #### Enrique 27 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Muy buen servicio, Desconocíamos que solo tiene acceso por la laguna, pero hay buen servicio de traslados a tierra firme. ##### Enrique Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Guillermo 1 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities So far no issues ##### Guillermo Stayed 1 night in Mar 2025 ### 6/10 Okay #### Leonel 29 Mar 2025 Liked: Staff & service Disliked: Property conditions & facilities Ambiente aburrido y lúgubre! Escaso entretenimiento Un único restaurante con pocas opciones: no hay snacks (solo nachos y papas fritas); no hay hamburguesas, no hay pizzas. El bar carece de algún atractivo! No hay gym, para ingresar a las facilidades del jacuzzi y sauna hay que pagar $45.00 cuando deberían ser facilidades disponibles y Free para todos los huéspedes. La piscina luce algo abandonada, se mantiene llena de hojas y tallos que se desprenden de los árboles, no hay mantenimiento de limpieza constante. No hay música ambiental en las áreas La habitación bastante amplia y cómoda y el baño amplio y cómodo y con buenos amenities. Altas espectativas tenía sobre la propiedad, pero la realidad es otra muy diferente. El capital humano (sus colaboradores) son lo mejor del hotel, eficientes, colaboradores, gentiles y con vocación de servicio! ##### Leonel Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Mirza 25 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities La atención es única y es una maravilla ##### Mirza Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Norman 30 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Getting greeted off the boat with a cold glass of Jamaica (Habiscus) was the first experience. Without even setting foot on this beautiful property. We showed up before our check-in to leave our extra luggage and they attend us regardless. We took off to visit Tikal. In the mean time they took our luggage and placed it in the room for us. Even turned on the AC for us. The restaurant has great food. A mixture of some local dishes and other more western favorites. Peten is a little off the beaten path for me when I visit Guate. But I will be coming here anytime I’m in the area. ##### Norman Stayed 1 night in Dec 2024 ## Expedia's Latest Trends ### Hotels > [Ceylon Tea Trails - Relais and Chateaux - All Inclusive](https://www.expedia.co.uk/Norwood-Hotels-Ceylon-Tea-Trails.h4045356.Hotel-Information) > > [Zante Maris Hotel & Spa - Adults Only](https://www.expedia.co.uk/Zakynthos-Hotels-Zante-Maris-Hotel-Spa-Adults-Only.h15334539.Hotel-Information) > > [Invercauld Lodges](https://www.expedia.co.uk/Ballater-Hotels-Invercauld-Lodges.h31872253.Hotel-Information) > > [5 Star Hotels in City Centre Glasgow](https://www.expedia.co.uk/5Star-City-Centre-Glasgow-Glasgow-Hotels.s50-n6129620-0.Travel-Guide-Filter-Hotels) > > [Oceana Resort & Conventions - All Inclusive](https://www.expedia.co.uk/Puerto-San-Jose-Hotels-Oceana-Resort-Conventions.h45740165.Hotel-Information) > > [Royal Sportsman Hotel](https://www.expedia.co.uk/Porthmadog-Hotels-Royal-Sportsman-Hotel.h38897701.Hotel-Information) > > [Catalonia Square](https://www.expedia.co.uk/Barcelona-Hotels-Catalonia-Square.h8663467.Hotel-Information) > > [Gay-Friendly Hotels in Suceava](https://www.expedia.co.uk/Suceava-Hotels-Gay-Friendly-Hotel.0-0-d3102-tGayFriendlyHotel.Travel-Guide-Filter-Hotels) > > [Clonakilty Park Hotel](https://www.expedia.co.uk/Clonakilty-Hotels-Clonakilty-Park-Hotel.h438908.Hotel-Information) > > [Hotels in Skelmersdale](https://www.expedia.co.uk/Skelmersdale-Hotels.d5686.Travel-Guide-Hotels) > > [The Mill Hotel & Spa](https://www.expedia.co.uk/Chester-Hotels-The-Mill-Hotel-Spa.h1695656.Hotel-Information) > > [Hotel Del Mare](https://www.expedia.co.uk/Sorrento-Hotels-Hotel-Del-Mare.h1115056.Hotel-Information) > > [Aliathon Aegean](https://www.expedia.co.uk/Paphos-Hotels-Aliathon-Aegean.h114935.Hotel-Information) > > [The Deeping Stage](https://www.expedia.co.uk/Peterborough-Hotels-The-Deeping-Stage.h38782285.Hotel-Information) > > [Hotel Mistral St. Julian's, Affiliated by Meliá](https://www.expedia.co.uk/St-Julians-Hotels-Hotel-Mistral.h90967035.Hotel-Information) > > [The Edwin Hotel](https://www.expedia.co.uk/London-Hotels-The-Edwin-Hotel.h118126.Hotel-Information) > > [The Bowl Inn](https://www.expedia.co.uk/Bristol-Hotels-The-Bowl-Inn.h12071992.Hotel-Information) ### Flights > [KLM London (LCY) to Lagos (LOS) flights](https://www.expedia.co.uk/lp/flight-routes/klm-from-london-city-to-murtala-muhammed-intl/kl/lcy/los) > > [Flights from Wuhan (WUH) to London (LHR)](https://www.expedia.co.uk/lp/flights/wuh/lhr/wuhan-to-london) > > [Flights from Crumlin (BFS) to Dalaman (DLM)](https://www.expedia.co.uk/lp/flights/bfs/dlm/belfast-to-dalaman) > > [Flights from Birmingham (BHX) to Saint-Jacques-de-la-Lande (RNS)](https://www.expedia.co.uk/lp/flights/bhx/rns/birmingham-to-rennes) > > [Flights from Bilbao (BIO) to London (LHR)](https://www.expedia.co.uk/lp/flights/bio/lhr/bilbao-to-london) > > [Flights from London (LHR) to Venice (VCE)](https://www.expedia.co.uk/lp/flights/lhr/vce/london-to-venice) ### Activities > [Things to do in Anissaras](https://www.expedia.co.uk/Things-To-Do-In-Anissaras.d6143388.Travel-Guide-Activities) ### Packages > [St. Luke's Hospital](https://www.expedia.co.uk/St-Lukes-Hospital-Rathgar.d6183146.Attraction) > > [Trentino-Alto Adige Holidays](https://www.expedia.co.uk/Trentino-Alto-Adige.d6048732.Holidays-City-Breaks) ### General > [Visit Avoca](https://www.expedia.co.uk/Avoca.dx6158821) > > [Visit Mount Maunganui](https://www.expedia.co.uk/Tauranga-Mount-Maunganui.dx6138718)