"A lovely stay! It’s a unique hotel in a great location. The room was great and staff were very helpful. Breakfast was good although a second coffee machine would be useful as there was only one and always a long queue for hot drinks. The bed was very comfortable but the sofa bed less so and could do with a thicker mattress. Overall a very enjoyable stay for our family of 4."
"A lovely stay! It’s a unique hotel in a great location. The room was great and staff were very helpful. Breakfast was good although a second coffee machine would be useful as there was only one and always a long queue for hot drinks. The bed was very comfortable but the sofa bed less so and could do with a thicker mattress. Overall a very enjoyable stay for our family of 4."
"We really enjoyed this hotel. We took our twin baby boys on their first trip away and it was so easy. The 2 beds in the family room made it so effortless. The breakfast was fantastic, being vegetarian, breakfast can always be bland for us in hotels but the options were some of the best we’ve had and they tasted so fresh. We’ll be coming back, even if it’s just for the breakfast. "
"We really enjoyed this hotel. We took our twin baby boys on their first trip away and it was so easy. The 2 beds in the family room made it so effortless. The breakfast was fantastic, being vegetarian, breakfast can always be bland for us in hotels but the options were some of the best we’ve had and they tasted so fresh. We’ll be coming back, even if it’s just for the breakfast. "
"My daughter and I stayed here for one night. The location was perfect for M&S Bank Arena where we went to the Rod Stewart Concert. The apartment had everything we needed."
"My daughter and I stayed here for one night. The location was perfect for M&S Bank Arena where we went to the Rod Stewart Concert. The apartment had everything we needed."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
I took my daughter as a surprise for her 30th birthday to the Sunborn Yacht.
We received a friendly welcome in the stunning reception area, and they stored our luggage until check-in time, whilst we had lovely afternoon tea I'd booked prior to arrival. It was £40, but included a cocktail, unlimited tea and coffee, and delicious fresh sandwiches, scones and patisserie.
We were given an upgraded cabin, which was wonderful, and everything we could have hoped for : waterside view and balcony, and...
I took my daughter as a surprise for her 30th birthday to the Sunborn Yacht.
We received a friendly welcome in the stunning reception area, and they stored our luggage until check-in time, whilst we had lovely afternoon tea I'd booked prior to arrival. It was £40, but included a cocktail, unlimited tea and coffee, and delicious fresh sandwiches, scones and patisserie.
We were given an upgraded cabin, which was wonderful, and everything we could have hoped for : waterside view and balcony, and...
Fantastic stay at this hotel. A real gem and the restaurant Jetty is superb. Staff very attentive, always available and courteous. I will be gladly come back.
Fantastic stay at this hotel. A real gem and the restaurant Jetty is superb. Staff very attentive, always available and courteous. I will be gladly come back.
Giuseppe
Reviewed February 27, 2024Reviewed February 27, 2024
The hotel is great. Very clean and has an elevated contemporary feel for the price. Check in was phenomenal with a special shout out to Sam, who was fantastic.
We ate in the restaurant and although the food was excellent and the staff really lovely, it was clear that they were very short staffed, as it took ages to order, I waited 30 minutes for my drink, and the food took a very long time to arrive. We ate a starter and main and, were seated for over 2 hours. I asked for the bill as soon as...
The hotel is great. Very clean and has an elevated contemporary feel for the price. Check in was phenomenal with a special shout out to Sam, who was fantastic.
We ate in the restaurant and although the food was excellent and the staff really lovely, it was clear that they were very short staffed, as it took ages to order, I waited 30 minutes for my drink, and the food took a very long time to arrive. We ate a starter and main and, were seated for over 2 hours. I asked for the bill as soon as...
Katrina
Reviewed November 10, 2024Reviewed November 10, 2024
Great stay, hotel is immaculate and staff are very friendly. We were offered vouchers to redeem at the bar for drinks instead of maid service which we took. Maid still came in one day which was nice. We arrived on a Saturday and it was very busy. There was a wedding on so lots of kids running around. If you’re looking for a quiet trip book another day and avoid the weekends if you can. Wasn’t too bad and we didn’t mind.
Spa is fantastic and we enjoyed a spa day with 2 course lunch. Loved it! I...
Great stay, hotel is immaculate and staff are very friendly. We were offered vouchers to redeem at the bar for drinks instead of maid service which we took. Maid still came in one day which was nice. We arrived on a Saturday and it was very busy. There was a wedding on so lots of kids running around. If you’re looking for a quiet trip book another day and avoid the weekends if you can. Wasn’t too bad and we didn’t mind.
Spa is fantastic and we enjoyed a spa day with 2 course lunch. Loved it! I...
Alan
Reviewed September 26, 2023Reviewed September 26, 2023
What a wonderful find the hotel is set in a wonderful part of the New Forest Bucklers Hard. Beaulieu. Exbury gardens.
Every staff member was very helpful, charming and professional.
The hotel and grounds are very nice. Overlooking Beaulieu river.
The food was excellent, the restaurant - Bar staff were amazing.
The room was very nice.
The whole experience was relaxing and we were looked after very very well.
Will be returning at some point in the near future
What a wonderful find the hotel is set in a wonderful part of the New Forest Bucklers Hard. Beaulieu. Exbury gardens.
Every staff member was very helpful, charming and professional.
The hotel and grounds are very nice. Overlooking Beaulieu river.
The food was excellent, the restaurant - Bar staff were amazing.
The room was very nice.
The whole experience was relaxing and we were looked after very very well.
Will be returning at some point in the near future
This clean shabby at the seems hotel is full of character and friendly staff.
Our breakfast was served by a very cheerful waiter and his assistant.
The leisure complex is delightful and I cannot praise enough the splendid pool assistant.Her smile and charm lit up the complex and after 14 years service surely deserves some kind of award.
However, can you please just smile if you work the reception desk, it costs nothing and makes the world of difference, even if through gritted teeth!
This clean shabby at the seems hotel is full of character and friendly staff.
Our breakfast was served by a very cheerful waiter and his assistant.
The leisure complex is delightful and I cannot praise enough the splendid pool assistant.Her smile and charm lit up the complex and after 14 years service surely deserves some kind of award.
However, can you please just smile if you work the reception desk, it costs nothing and makes the world of difference, even if through gritted teeth!