Located in the heart of Copacabana, the JW Marriott is certainly where you will want to be. Only a foot step from the famous beach, and close to everything else there is to do in the city. It also has all the facilities and amenities you can want and need while in vacation or traveling for work. The only downside of this beautiful hotel is that it was always out-shined by its incredible staff who were by far the highlight of the trip. I know right, not that bad of a down side!
We were checked in and out by Renan who always greeted us with a big warm smile. Wanderson also helped us get the best of what JW had to offer with a true 5 star service.
The Fabulous Les Clefs d'Or Concierges Carmen and Rosane genuinely made our stay an outstanding one by making sure we did not miss a thing while in Rio. From tourist activities to restaurants, bars, beaches and much more. Just ask and they will deliver!
Last but not least, Susana and William. They are the sole definition of going above and beyond for the guest. The best part of the trip was to arrive to the executive lounge everyday and be greeted by them. They did not treat me like another Platinum member but rather like a true friend. I booked the JW because of its reputation, but I will come back in a heart beat just to see William and Susana again, who made me feel like family!
For the hotel location, rooms, amenities, food, drinks and service, I give the JW Marriott 4 stars. The staff on the other hand gets an easy 5 diamond
Located in Copacabana, this beachfront hotel is in the city center and within 3 mi (5 km) of Edmundo Bittencourt Square …More
The hotel has a good location at paulista avenue. Rooms are just ok, kind of old. Internet speed is awful, works betteer in the lobby. Some people from the staff don't give you good information, probable they are new and Need training, for example don't know well how internacional flights work there si they don't give good advice about time to go to the AirPort.
Traveller from Colombia
This family-friendly Sao Paulo hotel is located in the business district, within a 10-minute walk of Center 3 Shopping Mall …More
My husband, my sister and I stayed at Bella Italia in January, 2015 and found the hotel quite adequate. The room was comfortable if rather basic, one of the front desk staff was very helpful and was able to converse very well in English with us (unfortunately for us, the majority of the staff didn't speak English and we didn't have much grasp of Portuguese), and the breakfast buffet was one of the best we had during our time in Brazil. The complimentary airport pick-up was also nice. The location of the hotel worked well for us, too - the proximity to a large local mall was useful for snacks and a quick meal, and we could easily walk the approximately ten minute walk to the local bus station to catch the bus to the Falls, the airport, and to the Argentine side of the Falls as well. The tour company in the lobby provided day excursions to the Falls but we opted to find our own way and managed quite well via the local bus system.
Traveller from Vancouver, BC, Canada
This family-friendly Foz do Iguacu hotel is located in the business district, within a 15-minute walk of Cataratas JL …More
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