Title: Royal Rio Palace Hotel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Royal Rio Palace Hotel Suburban hotel with 2 outdoor pools and free breakfast ![Terrace/patio](https://images.trvl-media.com/lodging/2000000/1330000/1327100/1327062/7d11652d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![2 outdoor pools](https://images.trvl-media.com/lodging/2000000/1330000/1327100/1327062/1607247a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Buffet](https://images.trvl-media.com/lodging/2000000/1330000/1327100/1327062/be65ecd1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![32-inch LED TV with cable channels, TV](https://images.trvl-media.com/lodging/2000000/1330000/1327100/1327062/8f7cebaa.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1330000/1327100/1327062/fcc2a520.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Royal Rio Palace Hotel near Copacabana Beach offers relaxation and convenience. Enjoy panoramic views from the rooftop terrace, refresh in the sauna or steam room, or book a massage. The breakfast buffet and attentive staff consistently earn praise from guests. 8.0 Very good ## Popular amenities - - - - Bar - Spa - Gym £67 includes taxes & fees 25 Nov - 26 Nov ## Room options ### Check availability for these dates Tonight [Oct 31 - Nov 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=1327062&PinnedHotelID=1327062&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=1327062&PinnedHotelID=1327062&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 1 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=1327062&PinnedHotelID=1327062&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=1327062&PinnedHotelID=1327062&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=1327062&PinnedHotelID=1327062&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=1327062&PinnedHotelID=1327062&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=1327062&PinnedHotelID=1327062&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=1327062&PinnedHotelID=1327062&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 12 of 12 rooms ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1330000/1327100/1327062/bf8e1a38.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Triple Room 10.0 Exceptional 1 review ### Highlights Air conditioning Connecting rooms available LED TV Separate bedroom Hairdryer Minibar Cable channels Desk - 237 sq ft - Sleeps 4 - 1 Double Bed and 1 Single Bed ![View from room](https://images.trvl-media.com/lodging/2000000/1330000/1327100/1327062/83534dcb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Triple Room 8.4 Very good 15 reviews ### Highlights Air conditioning Connecting rooms available LED TV Separate bedroom Hairdryer Minibar Cable channels Desk - 172 sq ft - Sleeps 4 - 1 Double Bed and 1 Single Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1330000/1327100/1327062/b47101ec.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, 1 Double Bed 7.8 Good 8 reviews ### Highlights Air conditioning Connecting rooms available LED TV Separate bedroom Private bathroom Hairdryer Minibar Cable channels - 237 sq ft - Sleeps 3 - 1 Double Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1330000/1327100/1327062/fcc2a520.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 1 Double Bed 7.6 Good 81 reviews ### Highlights Air conditioning Connecting rooms available LED TV Separate bedroom Private bathroom Hairdryer Minibar Cable channels - 172 sq ft - Sleeps 3 - 1 Double Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1330000/1327100/1327062/b47101ec.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Quadruple Room 8.0 Very good 2 reviews ### Highlights Air conditioning Connecting rooms available LED TV Separate bedroom Hairdryer Minibar Cable channels Desk - 237 sq ft - Sleeps 5 - 2 Double Beds ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1330000/1327100/1327062/ed7594d6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Double Room, Bathtub ### Highlights Air conditioning Connecting rooms available LED TV Separate bedroom Shower/bath combination Hairdryer Minibar Cable channels - 237 sq ft - Sleeps 3 - 1 Double Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1330000/1327100/1327062/ed7594d6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Super Deluxe Triple Room ### Highlights Air conditioning Connecting rooms available LED TV Separate bedroom Shower/bath combination Hairdryer Minibar Cable channels - 237 sq ft - Sleeps 4 - 1 Double Bed and 1 Single Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1330000/1327100/1327062/ed7594d6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Super Deluxe Quadruple Room 8.0 Very good 1 review ### Highlights Air conditioning Connecting rooms available LED TV Separate bedroom Shower/bath combination Hairdryer Minibar Cable channels - 237 sq ft - Sleeps 5 - 2 Double Beds ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1330000/1327100/1327062/b47101ec.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room, 2 Single Beds ### Highlights Air conditioning Connecting rooms available LED TV Separate bedroom Private bathroom Hairdryer Minibar Cable channels - Sleeps 2 - 2 Single Beds ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1330000/1327100/1327062/4fb9b08f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room, 2 Single Beds 9.0 Wonderful 2 reviews ### Highlights Air conditioning Connecting rooms available LED TV Separate bedroom Private bathroom Hairdryer Minibar Cable channels - Sleeps 2 - 2 Single Beds ### Presidential Suite, Bathtub (Sauna) ### Highlights Air conditioning Connecting rooms available LED TV Separate bedroom Hairdryer Minibar Cable channels Desk - Sleeps 3 - 1 King Bed ### Luxury Twin Room, 2 Single Beds, Bathtub ### Highlights Air conditioning Connecting rooms available LED TV Separate bedroom Hairdryer Minibar Cable channels Desk - Sleeps 3 - 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FRio-De-Janeiro-Hotels-Royal-Rio-Palace-Hotel.h1327062.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FRio-De-Janeiro-Hotels-Royal-Rio-Palace-Hotel.h1327062.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-22.96475%2C-43.17833&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=cG1el9MaJeGEXcKbi-grldZLVl0=) Rua Duvivier 82 Copacabana, Rio de Janeiro, RJ, 22020-020 #### What's nearby - Avenida Atlantica - 3 min walk - 0.2 miles - Copacabana Beach - 5 min walk - 0.3 miles - Sugar Loaf Mountain - 4 min drive - 1.6 miles - Copacabana Fort - 5 min drive - 2.7 miles - Christ the Redeemer - 13 min drive - 3.1 miles #### Getting around - Cardeal Arcoverde Station - 3 min walk - Rio de Janeiro Central Station - 9 min drive - Rio de Janeiro (SDU-Santos Dumont) - 18 min drive #### Restaurants - ‪Ibis Kitchen - ‬1 min walk - ‪Copa Lima - ‬2 min walk - ‪Os Imortais - ‬2 min walk - ‪Pão & Companhia - ‬2 min walk - ‪Mostarda e Mel - ‬2 min walk ## About this property ### Royal Rio Palace Hotel Upscale hotel near Copacabana Beach Located close to Unimed Rio Emergency Care and Hospital Copa Star, Royal Rio Palace Hotel provides a free breakfast buffet, a rooftop terrace and a playground. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and car hire on-site. You'll also enjoy the following perks during your stay: - 2 outdoor pools - A computer station, smoke-free property and multilingual staff - Free newspapers, a porter/bellboy and tour/ticket information - A front desk safe, a TV in reception and concierge services - Guest reviews speak highly of the breakfast, beach locale and helpful staff Room features All 240 rooms offer comforts such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches such as free WiFi and air conditioning. Guest reviews speak positively of the cleanliness, overall comfort rooms at the property. Extra amenities include: - Free toiletries and hairdryers - 32-inch LED TVs with cable channels - Cots/infant beds, daily housekeeping and desks ## Similar properties ![Reception](https://images.trvl-media.com/lodging/96000000/95310000/95306800/95306703/d7332fd4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Regency Park Hotel Copacabana - Breakfast included - Free WiFi - Restaurant - Air conditioning 8.4 Very good 443 reviews £58 includes taxes & fees 24 Nov - 25 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=95306703&PinnedHotelID=95306703&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/1000000/450000/444700/444671/c4f0b552.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Windsor Plaza Copacabana Copacabana - Pool - Free WiFi - Restaurant - Air conditioning 8.2 Very good 1,009 reviews £73 includes taxes & fees 26 Nov - 27 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=444671&PinnedHotelID=444671&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/6000000/5230000/5222600/5222565/823ab4f2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Windsor Copa Hotel Copacabana - 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Air conditioning 9.0 Wonderful 1,026 reviews £107 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=889673&PinnedHotelID=889673&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Height restrictions apply for on-site parking - Offsite parking available (BRL 100 per day) ### Food and drink - Free buffet breakfast available daily 6:00 AM to 10:00 AM - 2 bars/lounges - A restaurant ### Things to do - 2 outdoor pools - Gym - Playground - Sauna - Steam room - TV in common areas ### Family friendly - 2 outdoor pools - Cot (surcharge) - Laundry facilities - Playground ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance ### Business services - 24-hour business centre - Computer station ### Outdoors - Rooftop terrace ### Spa - Massage - Spa services ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk ### More - 1 building - 18 floors - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Cot (surcharge) ### Bathroom - Free toiletries - Hair dryer - Towels provided ### Entertainment - 32-inch LED TV with cable channels ### Food and drink - 24-hour room service - Minibar ### More - Air conditioning - Connecting rooms available - Desk - Laptop-compatible safe - Phone ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: 11:30 AM Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are available for BRL 30.0 per night ### Payment types at the property ## Important information ### Optional extras - Nearby parking fee: BRL 100 per day (1 ft away) - Crib (infant bed) fee: BRL 30.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts major credit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information. Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Parking height restrictions apply ### Property is also known as Hotel Rio Palace Hotel Royal Rio Hotel Royal Rio Palace Palace Hotel Rio Rio Royal Hotel Rio Royal Palace Hotel Royal Rio Palace Royal Rio Palace Hotel Royal Rio Palace Hotel Rio de Janeiro Royal Rio Palace Rio de Janeiro Royal Rio Palace De Janeiro Royal Rio Palace Hotel Rio De Janeiro, Brazil Royal Rio Palace De Janeiro Royal Rio Palace Hotel Rio De Janeiro Royal Rio Palace Hotel Hotel Royal Rio Palace Hotel Rio de Janeiro Royal Rio Palace Hotel Hotel Rio de Janeiro ## Frequently asked questions ### Does Royal Rio Palace Hotel have a pool? > Yes, this property has 2 outdoor pools. ### How much does it cost to stay at Royal Rio Palace Hotel? > As of 31 Oct 2025, prices found for a 1-night stay for 2 adults at Royal Rio Palace Hotel on 25 Nov 2025 start from £67.46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Rio-De-Janeiro-Hotels-Royal-Rio-Palace-Hotel.h1327062.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Royal Rio Palace Hotel pet-friendly? > No, pets are not allowed at this property. ### What time is check-in at Royal Rio Palace Hotel? > Check-in start time: 2 PM; check-in end time: 11:30 AM. ### What time is check-out at Royal Rio Palace Hotel? > Checkout is at noon. ### Where is Royal Rio Palace Hotel located? > Located in Copacabana, this hotel is within a 15-minute walk of Copacabana Beach and Unimed Rio Emergency Care. Hospital Copa Star and Copa D'Or Hospital & Medical Center are also within 1 mi (2 km). Cardeal Arcoverde Station is only a 3-minute walk and Siqueira Campos Station is 14 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Royal Rio Palace Hotel Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 519 8 - Good 260 6 - Okay 152 4 - Poor 82 2 - Terrible 70 ### 8.0/10 Cleanliness ### 8.4/10 Staff & service ### 7.8/10 Amenities ### 7.6/10 Property conditions & facilities ### 7.8/10 Eco-friendliness ### 10/10 Excellent #### Edgar Ivan 29 Sept 2025 its and old Hotel, but its very close to everything, great location. ##### Edgar Ivan Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Michael 26 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff were pleasant. Included breakfast was delicious everyday for my stay of 13 days. No access to a parking garage only what you find on the street near hotel. ##### Michael Stayed 13 nights in Sep 2025 ### 10/10 Excellent #### Shantell 5 Jul 2025 Liked: Amenities Truly enjoyed my stay. The food was delicious and the staff was so accommodating. Will be back for sure! ##### Shantell Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Greg 21 Apr 2025 Liked: Amenities, property conditions & facilities Great service and convenient location to the beach ! ##### Greg Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Danielle 4 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities very nice hotel, centrally located, friendly staff, nice and extensive breakfast ##### Danielle Stayed 6 nights in Dec 2024 ### 10/10 Excellent #### Sergio 28 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Team was very friendly and helpful! I recommend this hotel. ##### Sergio Stayed 6 nights in Mar 2025 ### 8/10 Good #### Vanessa 12 May 2025 Liked: Cleanliness, staff & service It was nice ##### Vanessa Stayed 7 nights in Apr 2025 ### 8/10 Good #### Bk 21 May 2025 Liked: Staff & service, amenities, property conditions & facilities Almost excelente!!! ##### Bk Stayed 2 nights in May 2025 ### 10/10 Excellent #### Jeandré 8 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to stay and very central in Copacabana. A little tired but otherwise amazing ##### Jeandré Stayed 7 nights in Feb 2025 ### 10/10 Excellent #### Todd A 17 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The people are very friendly, and eventhough the hotel was doing some minor remodeling, most people were completely unaware that it was taking place. ##### Todd A Stayed 6 nights in Mar 2025 ### 10/10 Excellent #### Yeferson 18 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was super helpful, the front desk administration was also very polite, nice and were able to communicate with me in any language I needed, spanish, portuguese or english. The bellman staff also were really personable and helped me as a first timer in Brazil, walked me to certain locations so I felt safe and could get to know the surrounding area better. Phenomenal experience. Big shoutout to Bruno the bellman. ##### Yeferson Stayed 4 nights in Jun 2025 ### 8/10 Good #### Mari 10 Mar 2025 Liked: Cleanliness, staff & service The staff were super wonderful and always available whenever. They recommended great food, shopping and found taxis for us to get around. The area was very quiet, walkable and safe even during the night time. Shoutout to Julio Cesar for being so wonderful to us, made my mom a remedy when she a bit sick! He’s the best! The facility itself has some small imperfections but the service makes up for it. Would definitely come back and recommend for the price it’s worth it. ##### Mari Stayed 6 nights in Mar 2025 ### 8/10 Good #### Winie 30 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities Good ##### Winie Stayed 4 nights in Dec 2024 ### 8/10 Good #### Christina 28 Nov 2024 Liked: Staff & service The hotel and rooms can use a bit of modern touch/upgrade but overall the hotel was clean, good area and the staff were helpful and friendly. Major complaints. ##### Christina Stayed 6 nights in Nov 2024 ### 4/10 Poor #### Kristin 6 Jan 2025 Disliked: Cleanliness, staff & service, room comfort Staff at the front desk was rude and very condescending. Rooms were unkempt and beds very uncomfortable. Will never stay here again. ##### Kristin Stayed 4 nights in Nov 2024 ### 2/10 Terrible #### Wayne 25 Feb 2025 Disliked: Cleanliness, property conditions & facilities Nothing ##### Wayne Stayed 7 nights in Feb 2025 ### 4/10 Poor #### Cintia 13 Mar 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Distinct smell that never seemed to go away (probably from plumbing and sewage) this smell also was in towels that desperately need to be replaced with new ones ##### Cintia Stayed 7 nights in Mar 2025 ### 10/10 Excellent #### Ahmad 8 Dec 2024 Liked: Staff & service, amenities Disliked: Property conditions & facilities I will not even give this property two stars, not four stars let you guess it ##### Ahmad Stayed 1 night in Dec 2024 ### 6/10 Okay #### Colin 23 Dec 2024 Liked: Cleanliness Disliked: Amenities, property conditions & facilities My room only had conditioner but not shampoo, the night lamp didn't work and the TV had a plug with light bothering my sleep all night long, not to mention the water bomb working every five mins. Location isn't bad but overall has a lot of room for improvement. ##### Colin Stayed 2 nights in Dec 2024 ### 2/10 Terrible #### SAFA 7 Mar 2025 Disliked: Cleanliness, staff & service, property conditions & facilities I recently stayed at this hotel, which is rated as a 4-star hotel. Unfortunately, my experience was not good. The service was very poor, and there was no electricity during our stay. Additionally, there was a loud generator right under our room that caused a lot of noise. Despite being a 4-star hotel, there were no basic amenities like an iron in the room. Overall, I was very disappointed with my stay. ##### SAFA Stayed 6 nights in Feb 2025 ### 6/10 Okay #### Hipolita 5 Nov 2024 There is no designated smoking area which is horrible for non smokers. I felt like I was suffocating when I tried to relax by the pool. Staff is welcoming. I’m a little disappointed that the shampoo and conditioner was empty in the shower upon my arrival. ##### Hipolita Stayed 4 nights in Oct 2024 ### 2/10 Terrible #### ben 2 Jan 2025 Disliked: Staff & service, property conditions & facilities, room comfort #### Stay away do not book This location was nothing as discribe or listed as a 4 star hotel. This is at best two. From mold on windows and fixtures. With the smell to match. The bathroom down was water damaged and wouldnt close and the room didnt even have a quilt with only a single top sheet. The hotel is extremely dated and run down. The rrof top pool only had two lounge chairs to service over 100 plus room. The staff were unwilling to and said they have a zero cancellation or other rooms available. Not sure how other have even give this place a positive review. ##### ben Stayed 5 nights in Dec 2024 ### 8/10 Good #### Hans Gerald 30 Oct 2025 Liked: Cleanliness, staff & service Alles war gut, man muß jedoch beachten das es sich um ein altes Hotel handelt, z. B. Schlechte Dämmung, man hört deutlich die Gespräche im Nachbarzimmer, laute Türen. Von derDecke tropfte das Wasser es wurde schnell reagiert. Junges Publikum. Für den Preis und die Lage jedoch empfehlenswert. ##### Hans Gerald Stayed 5 nights in Oct 2025 ### 4/10 Poor #### Natalie 25 Oct 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Room was mould and smelt funny. The property is run down and looks nothing like the internet pictures. Excellent, helpful and friendly staff though ##### Natalie Stayed 5 nights in Oct 2025 ### 8/10 Good #### Victoria 21 Oct 2025 Clean, good breakfast buffets Only complain, people from front desk have no manners, they are not friendly. 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