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"Lovely helpful staff. "

"A really relaxing hotel, with super helpful and friendly staff. The spa is lovely"

"limited ground floor rooms - no lift"

"Beautiful resort Friendly staff "

"Great locationbed was comfortable "

"Hotel staff are both helpful and very friendly"

"Beautiful hotel in the heart of Swansea. Good choice of breakfast including a welsh breakfast, didnt try this time but will try on next visit. Great sized bedroom. With a choice of bath and shower. Great Molton brown products for bath and shower. Brilliant reception staff who came up to room to check my room key worked."

"My daughter and I spent four nights there in August. Really good selection of food for breakfast. Lovely good sized room. I was pleased to see the soap dispensers in the bathroom which I prefer to the little bottles left in some hotels which are never enough. Our room was only a few doors away from the main rooms where wedding receptions and parties were held every day. Amazingly we couldnt hear it in our room. I loved the location of the hotel. It is just a short walk from the town centre and the railway station which meant we didnt need to use the car. Also its only a short drive to Aberavon beach which is such a beautiful clean sandy beach. Great for families with young kids as it is not as well known as Gower or the Mumbles, but has everything a child could wish for."

"From the time we stepped into the hotel the receptionist was so helpful and accommodating to the fact we were 3 hrs early . The bar is very relaxing and spacious the staff couldn’t do enough for you . We had an evening meal which was spectacular. And breakfast what a menu beautiful. The staff and accommodations is amazing "