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"No spa access included even though its not listed as a chargeable extra."

"Lacked a decent seating area "

"Beautiful setting and interesting accommodation. Staff were friendly and helpful. Loved our stay 😊"

"Lovely room. Comfy bed. Spa nice but could do with a bit TLC. Conveniently located and secure carpark "

"Fantastic value"

"Fairly spacious room, basic but that's what I paid for. Comfortable bed and a good bathroom. Relatively quiet considering the location. "

"Great location but hotel is badly let down by poor room. We had a shower which didn’t drain therefore flooded the bathroom also the sink didn’t drain. The wardrobe was very difficult to close, the WiFi was weak so could not get connected. The decor was scruffy and we could not get the heating to work. There was a portable radiator so suspect this was a previous issue. Very disappointed overall as you can guess. The staff were friendly and the breakfast was ok"

"Complicated and restrictive system for booking the swimming pool, only 8 persons allowed. Car parking very limited with surrounding car parks very expensive. Bathroom dangerous, there is a desperate need for hand rails, it’s an accident waiting to happen climbing out of the bath. The sofa beds in the rooms are very uncomfortable and desperately need the mattresses replaced. Location superb and very handy for the train and venues like The Crucible. Good pricing structure."

"Very friendly and helpful staff "