Title: Majestic Mirage Costa Mujeres, All Suite Resort - All Inclusive Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Majestic Mirage Costa Mujeres, All Suite Resort - All Inclusive Luxury hotel on the beach, with 12 outdoor pools ## Photo gallery for Majestic Mirage Costa Mujeres, All Suite Resort - All Inclusive ![Sauna, hot tub, steam room, hot springs/mineral springs - Majestic Mirage Costa Mujeres, All Suite Resort - All Inclusive (Costa Mujeres)](https://images.trvl-media.com/lodging/117000000/116550000/116546300/116546242/w2876h4093x4y0-adbe52e2.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/d739647b-3e03-4869-956f-9c3c33a9b4c6-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Front of property - Majestic Mirage Costa Mujeres, All Suite Resort - All Inclusive (Costa Mujeres)](https://images.trvl-media.com/lodging/117000000/116550000/116546300/116546242/dc76e291.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area - Majestic Mirage Costa Mujeres, All Suite Resort - All Inclusive (Costa Mujeres)](https://images.trvl-media.com/lodging/117000000/116550000/116546300/116546242/016cc702.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor wedding area - Majestic Mirage Costa Mujeres, All Suite Resort - All Inclusive (Costa Mujeres)](https://images.trvl-media.com/lodging/117000000/116550000/116546300/116546242/w5197h3707x0y0-e29b2bc9.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Consider a stay at Majestic Mirage Costa Mujeres, All Suite Resort - All Inclusive and take advantage of a free breakfast buffet, 2 beach bars and a terrace. This hotel is a great place to bask in the sun with a private beach, free beach cabanas and sunloungers. Treat yourself to reflexology, a body scrub or a facial at the on-site spa. Be sure to enjoy a meal at any of the 9 on-site restaurants. Enjoy the gym, as well as activities, such as volleyball, basketball and parasailing. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). VIP Access ## Reviews 7.4 Good ## Popular amenities - On private beach - Pool - Breakfast included - All-inclusive - Spa - Parking included VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Jan 20 - Jan 21](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=116546242&PinnedHotelID=116546242&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=116546242&PinnedHotelID=116546242&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 21 - Jan 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=116546242&PinnedHotelID=116546242&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=116546242&PinnedHotelID=116546242&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=116546242&PinnedHotelID=116546242&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=116546242&PinnedHotelID=116546242&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 30 - Feb 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=116546242&PinnedHotelID=116546242&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=116546242&PinnedHotelID=116546242&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds 1 bed Showing 10 of 10 rooms ### View all photos for Family Club One Bedroom Suite (Outdoor Jacuzzi) ![1 bedroom, pillow-top beds, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/117000000/116550000/116546300/116546242/7aae9b48.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Club One Bedroom Suite (Outdoor Jacuzzi) ### Highlights Air conditioning Free rollaway/extra beds Free cots/infant beds Flat-screen TV Pillow menu Separate bedroom Pillow-top bed Ceiling fan - 1001 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Queen Bed ### View all photos for Family Club Swim-Up Suite (Outdoor Jacuzzi) ![1 bedroom, pillow-top beds, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/117000000/116550000/116546300/116546242/7aae9b48.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Club Swim-Up Suite (Outdoor Jacuzzi) ### Highlights Balcony or patio Air conditioning Free rollaway/extra beds Free cots/infant beds Flat-screen TV Pillow menu Separate bedroom Pillow-top bed - 1001 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Single Sofa Bed ### View all photos for Family Club Plunge Pool Suite ![1 bedroom, pillow-top beds, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/117000000/116550000/116546300/116546242/8ba15932.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Club Plunge Pool Suite ### Highlights Balcony Air conditioning Free rollaway/extra beds Flat-screen TV Pillow menu Separate bedroom Ceiling fan Pillow-top bed - 1001 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed and 1 Single Bed ### View all photos for Family Club Suite (Outdoor Jacuzzi) ![1 bedroom, pillow-top beds, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/117000000/116550000/116546300/116546242/7aae9b48.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Club Suite (Outdoor Jacuzzi) ### Highlights Balcony Air conditioning Free rollaway/extra beds Free cots/infant beds Flat-screen TV Pillow menu Separate bedroom Pillow-top bed - 1023 sq ft - 1 bedroom - Sleeps 6 - 1 King Bed, 1 Queen Sofa Bed and 1 Single Murphy Bed ### View all photos for Mirage Club Swim-Up Suite (Outdoor Jacuzzi) ![1 bedroom, pillow-top beds, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/117000000/116550000/116546300/116546242/7aae9b48.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Mirage Club Swim-Up Suite (Outdoor Jacuzzi) ### Highlights Balcony Air conditioning Free rollaway/extra beds Flat-screen TV Pillow menu Separate bedroom Ceiling fan Pillow-top bed - 1001 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ### View all photos for Mirage Club Plunge Pool Suite: Sky view ![1 bedroom, pillow-top beds, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/117000000/116550000/116546300/116546242/8ba15932.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Mirage Club Plunge Pool Suite: Sky view 10.0 Exceptional 1 review ### Highlights Balcony Air conditioning Flat-screen TV Pillow menu Separate bedroom Ceiling fan Pillow-top bed Shower/bath combination - 1001 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed and 1 Large Single Bed ### View all photos for Mirage Club One Bedroom Suite (Outdoor Jacuzzi) ![Mirage Club One Bedroom Suite (Outdoor Jacuzzi) | 1 bedroom, pillow-top beds, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/117000000/116550000/116546300/116546242/3fa3df01.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Mirage Club One Bedroom Suite (Outdoor Jacuzzi) 10.0 Exceptional 1 review ### Highlights Balcony or patio Air conditioning Free rollaway/extra beds Flat-screen TV Pillow menu Separate bedroom Ceiling fan Pillow-top bed - 1001 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 2 Double Beds ### View all photos for Mirage Club Swim Up Suite Oceanfront (Outdoor Jacuzzi) ![Mirage Club Swim Up Suite Oceanfront (Outdoor Jacuzzi) | View from room](https://images.trvl-media.com/lodging/117000000/116550000/116546300/116546242/5402b9a3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Mirage Club Swim Up Suite Oceanfront (Outdoor Jacuzzi) 10.0 Exceptional 1 review ### Highlights Balcony Air conditioning Free rollaway/extra beds Flat-screen TV Pillow menu Separate bedroom Ceiling fan Pillow-top bed - 1001 sq ft - 1 bedroom - Sea view - Sleeps 4 - 1 King Bed ### View all photos for Mirage Club Plunge Pool Suite Oceanfront ![Mirage Club Plunge Pool Suite Oceanfront | 1 bedroom, pillow-top beds, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/117000000/116550000/116546300/116546242/2b05f795.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Mirage Club Plunge Pool Suite Oceanfront ### Highlights Balcony Air conditioning Free rollaway/extra beds Flat-screen TV Pillow menu Separate bedroom Ceiling fan Pillow-top bed - 1001 sq ft - 1 bedroom - Sea view - Sleeps 2 - 1 King Bed and 1 Single Bed ### View all photos for Mirage Club Oceanfront Suite (Outdoor Jacuzzi) ![1 bedroom, pillow-top beds, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/117000000/116550000/116546300/116546242/8ba15932.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Mirage Club Oceanfront Suite (Outdoor Jacuzzi) ### Highlights Balcony Air conditioning Free rollaway/extra beds Flat-screen TV Pillow menu Separate bedroom Ceiling fan Pillow-top bed - 1001 sq ft - 1 bedroom - Sea view - Sleeps 4 - 1 King Bed and 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCosta-Mujeres-Hotels-Majestic-Mirage-Costa-Mujeres.h116546242.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCosta-Mujeres-Hotels-Majestic-Mirage-Costa-Mujeres.h116546242.Hotel-Information) ## About the area Located in Costa Mujeres, Majestic Mirage Costa Mujeres, All Suite Resort - All Inclusive is on a private beach. La Isla Shopping Mall and Plaza Las Americas are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Playa Tortugas and North Beach. Travelling with kids? Consider Extreme Adventure and Gotchak Paint Ball Extreme. [Visit our Costa Mujeres travel guide](https://www.expedia.co.uk/Costa-Mujeres.dx553248633894641323) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.28109%2C-86.82006&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=M_0jIp9Trh-fQP011oM9068NN3I=) Carretera Libre 85 - Punta Sam, SM 6 Manzana 2 Lote 1 Sublote 3, Costa Mujeres, QROO, 77400 ### What's nearby - ![Una hermosa tarde en la playa , el clima es estupendo y fresco ](https://images.trvl-media.com/place/6053874/442f542f-1c7a-41ef-941d-90566af9967e.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Mujeres Beach 5 min drive \- 2.9 miles - ![Archaeological site of El Meco, Cancun, Mexico](https://images.trvl-media.com/place/6126118/62b21bb1-c5ed-49df-b852-b07f6d48a7b0.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) El Meco Archaeological Site 9 min drive \- 6.4 miles - Playa Mujeres Golf Club 3 min drive \- 2.0 miles - Punta Sam Ferry Terminal 7 min drive \- 4.8 miles - Punta Sam Beach 7 min drive \- 4.8 miles ### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) 47 min drive ### Restaurants - So Cal Gourmet Food Emporium 14 min walk - Grand Caribe 11 min walk - Kulinarium Riu Latino 10 min walk - Velvet 10 min walk - The Shores Restaurant 14 min walk ## About this property ### Majestic Mirage Costa Mujeres, All Suite Resort - All Inclusive Luxury all-inclusive hotel Consider a stay at Majestic Mirage Costa Mujeres, All Suite Resort - All Inclusive and take advantage of a free breakfast buffet, 2 beach bars and a terrace. With a private beach, free beach cabanas and sunloungers, this hotel is the perfect place to soak up some sun. Indulge in reflexology, a body scrub and a facial at the on-site spa. Be sure to enjoy a meal at any of the 9 on-site restaurants. Enjoy the gym, as well as activities, such as volleyball, basketball and parasailing. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). You'll also enjoy the following perks during your stay: - 12 outdoor pools - Free self-parking - 2 outdoor tennis courts, babysitting (surcharge) and a nature reserve - Wedding services, a computer station and a ballroom Room features All 605 rooms feature comforts, such as 24-hour room service and pillow menus, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning. More conveniences in all rooms include: - Highchairs and childcare services - Bathrooms with shower/bath combinations and hairdryers - Flat-screen TVs with premium channels - Electric kettles, ceiling fans and daily housekeeping ### All-inclusive details This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All buffet and à la carte meals, snacks and beverages included 24-hour room service (limited menu) In-room minibar (all beverages included) ### Activities and facilities/equipment All non-motorised water sports are included. ### Water activities Kayaking Snorkelling ### Land activities Fitness facilities Tennis Volleyball Children's club ### Lessons/classes/games Aerobics Bartending Dancing Water fitness Yoga ### Entertainment On-site entertainment and activities Theme parties ## Similar properties ![Outdoor treatment area, sauna, hot tub, steam room](https://images.trvl-media.com/lodging/34000000/33890000/33884200/33884103/59a74b43.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Majestic Elegance Costa Mujeres – All Inclusive Costa Mujeres - Pool - Hot tub - Breakfast included - 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Spa 8.4 Very good 809 reviews £451 includes taxes & fees 27 Jan - 28 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=13363267&PinnedHotelID=13363267&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/108000000/107720000/107713000/107712995/2dde6cbf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### SLS Playa Mujeres – ALL Inclusive Collection Playa Mujeres - On private beach - Pool - Hot tub - All-inclusive 9.0 Wonderful 785 reviews £497 includes taxes & fees 21 Jan - 22 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=107712995&PinnedHotelID=107712995&HadPinnedHotel=true®ionId=-1&adults=2) ![View from room](https://images.trvl-media.com/lodging/103000000/102580000/102572400/102572365/155dbb78.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### AVA Resort Cancun - All Inclusive Cancun - Pool - Breakfast included - All-inclusive - Spa 8.4 Very good 837 reviews £436 includes taxes & fees 6 Feb - 7 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=102572365&PinnedHotelID=102572365&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/8000000/7880000/7875000/7874912/8051c3aa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive Playa Mujeres - On private beach - Pool - Hot tub - All-inclusive 8.8 Excellent 1,001 reviews £680 includes taxes & fees 15 Feb - 16 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=7874912&PinnedHotelID=7874912&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices) - Available in some public areas: Free WiFi ### Parking and transport - Free secured, uncovered self parking on site - Limited on-site self parking ### Food and drink - Free buffet breakfast available daily 7:00 AM to 11:00 AM - 14 bars/lounges - 2 beach bars - 9 restaurants - A coffee shop/cafe - Coffee and tea in common areas - Couples/private dining ### Things to do - 12 outdoor pools - 2 outdoor tennis courts - Basketball - Beach volleyball - Free children's club - Full-service spa - Gym - Parasailing - Personal motorised watercraft - Playground - Tennis lessons ### Family friendly - 12 outdoor pools - Children's games - Free children's club - High chair - In-room babysitting - Laundry facilities - Playground ### Conveniences - 24-hour front desk - ATM - Laundry facilities - Lockers ### Guest services - Concierge services - Housekeeping (daily) (for a fee) - Proposal/romance packages - Turndown service - Wedding services ### Business services - 2 meeting rooms - Computer station - Conference centre ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Free beach cabanas - Garden - In a nature reserve - On a private beach - Outdoor furniture - Terrace ### Full-service spa - Aromatherapy - Body scrubs - Facials - Hot tub - Hot/mineral springs - Hydrotherapy - Manicures/pedicures - Massage - Reflexology - Sauna - Spa open daily - Steam room - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift (180 centimetre wide door) - Stair-free path to entrance - Tile flooring in public areas - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible pool - Wheelchair-accessible public bathroom - Wheelchair-accessible restaurant - Wheelchair-accessible spa - Wheelchairs on site ### More - 3 floors - 7 buildings - Ballroom - Banquet hall - Built in 2025 - Colonial architecture - Reception hall - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Pillow menu - Pillowtop mattress ### Bathroom - Hair dryer - Private bathroom - Shampoo - Shower/bathtub combination - Soap - Toilet paper - Towels provided ### Entertainment - Flat-screen TV with premium satellite channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Espresso maker - Free bottled water ### More - Air conditioning (climate-controlled) - Ceiling fan - Laptop workspace ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 6:00 PM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property Children under 17 years old are not allowed in the spa without adult supervision This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ## Frequently asked questions ### Does Majestic Mirage Costa Mujeres, All Suite Resort - All Inclusive have a pool? ### Is Majestic Mirage Costa Mujeres, All Suite Resort - All Inclusive pet-friendly? ### How much is parking at Majestic Mirage Costa Mujeres, All Suite Resort - All Inclusive? ### What time is check-in at Majestic Mirage Costa Mujeres, All Suite Resort - All Inclusive? ### What time is check-out at Majestic Mirage Costa Mujeres, All Suite Resort - All Inclusive? ### Are there all-inclusive benefits at Majestic Mirage Costa Mujeres, All Suite Resort - All Inclusive? ### Where is Majestic Mirage Costa Mujeres, All Suite Resort - All Inclusive located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Majestic Mirage Costa Mujeres, All Suite Resort - All Inclusive Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.2 Cleanliness ### 7.0 Amenities ### 7.8 Staff & service ### 7.4 Property conditions & facilities 10 - Excellent 10 8 - Good 9 6 - Okay 5 4 - Poor 5 2 - Terrible 2 ## Reviews ### 10/10 Excellent #### Candace 17 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great food, great service, great beach ![](https://a.travel-assets.com/ugc/hotel-reviews/4313ef3e-9e35-4c71-9fea-790a2f99c763-1768608780774.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/abfbab5e-98fd-487e-8095-5659f57427c0-1768608779552.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8bbd3a4e-fee2-43ab-b5ab-3c1135230889-1768608781277.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/35e52d55-b8de-4d12-8fd3-6329f5725498-1768608781818.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Candace Stayed 4 nights in Jan 2026 ### 10/10 Excellent #### Jolanta 16 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Nice, big, new and clean rooms and beautiful beach. ##### Jolanta Stayed 10 nights in Jan 2026 ### 10/10 Excellent #### Chichi 6 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities perfect and super huge hotel！ I love the family suite room , very comfortable and convenient \~\~ clean and brand new\~ Butler service is great < ![](https://a.travel-assets.com/ugc/hotel-reviews/099b6418-8ced-4a82-ad03-b641984edc36-1767671372956.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/22e49941-9458-4262-ad0c-abd9d728db96-1767671432405.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/66e53838-83ca-4ae5-81ba-b62a4f27caf4-1767671430289.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4729f0f9-5bf2-4a1d-a771-cb55f6a2a7b8-1767671431060.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Chichi Stayed 6 nights in Dec 2025 ### 8/10 Good #### Greg 5 Jan 2026 Liked: Cleanliness staff very friendly ##### Greg Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Georgina 12 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities The hotel is beautiful, the food is delicious, everything is super clean. The butler assigned to us, named Teran, simply made our stay so much better; everything was perfect thanks to him. All the bartenders were always very friendly and served us with a smile, but the bartender at the lobby bar on the lower level was simply the best—he made delicious cocktails. And what can I say about the restaurants? Absolutely delicious. Last but not least, the entertainment staff brightened our days with their charisma and enthusiasm, and the girls at the kids' club were super nice and attentive; my children adored them. I will definitely return. ![](https://a.travel-assets.com/ugc/hotel-reviews/024c0b90-7d1d-463a-8815-0eaa085cd21f-1768216370455.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Georgina Stayed 6 nights in Dec 2025 ### 8/10 Good #### Sameh 14 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Thanks, Tete for the great support throughout our stay. You made our stay so nice and smooth. The check-in was smooth and the room we got was great, no issues and we had two roller beds (four adults). The reason for the four stars is the new year eve and Indian restaurant services. Clearly the resort is understaffed and not prepared for this soft opening. Some issues also still pending like shaky tables, and ice cold pools! Overall, we enjoyed our stay although we had some incidents with rude staff at the Marketplace and Indian restaurants on the 31st and January 1st dinners. ##### Sameh Stayed 8 nights in Dec 2025 ### 6/10 Okay #### carla 14 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities This is NOT a five star. And the prices that they are advertising make it even LESS than a five star. We were at the resort for three nights in January and were very surprised and disappointed with the food quality and options. I want to give the resort "grace" as they were just opening but the disappointments were in "basic" amenities like soda options and not having straws? However. it did deliver on the two things I wanted. A fabulous beach and our ocean front plunge pool view. PERFECT. ##### carla Stayed 3 nights in Jan 2026 ### 4/10 Poor #### Monica 7 Jan 2026 Disliked: Staff & service, amenities, property conditions & facilities We stayed at this property from Dec 27-Jan 2\. It had just opened 3 weeks prior and in my opinion, it should not be open for another 6 months to 1 year. We encountered so many issues I cannot in good faith recommend this resort to anyone. Even basic amenities such as having towels for the pool/beach were not met. Every day was a constant search for towels. We had to change rooms once because of the ongoing construction and jackhammers in the morning. The tables in the Seaside Cafe were all broken and wobbly. We made a dinner reservation online for New Year's Eve which was accepted and then when we got there, the restaurant was closed. The pool in our 5th floor suite overflowed to our balcony below. They assign each guest a butler which sounds great in theory but unfortunately I can't name a single thing he did for us. Food was pretty good, lots of cabanas and the property itself is beautiful but they are so not a 5 star hotel. Don't stay here! ##### Monica Stayed 6 nights in Dec 2025 ### 6/10 Okay #### Darnell Lenny 7 Jan 2026 Liked: Cleanliness, staff & service Disliked: Amenities I was surprised (and not in the best way) about this property and stay. I'll start with the positives that its located next to the Majestic Elegance that I had the pleasure of staying at and it was by far one of the best experiences I had in Cancun. So when we arrive at the Mirage my expectations were high but were let down. It took us an hour almost to be checked in as we arrived at the check in time of 4p. The room we received was considered an upgrade but the swim out we thought we were getting was really a plunge pool, that did not have a privacy wall and everyone walk-in past could just walk into our space. The food was not as flavorful, the property still look like it was under construction and the greenery looked dead and unkept. Our butler service was a nice touch but we mostly did everything on our own. There was no perk to having an Adult only side because it was a good mixture of children at the bars and the restaurants near them. Upon our check out we overheard a couple debating about their experience and partial refund. I do agree while the place is listed as a 5 star it gave 3 stars at best. I usually have photos from all our trips but because of the experience I chose not to capture any because we were not completely satisfied. What I can commend is the staff was very nice and I hope Majestic continues to support them because I know this transition and opening isn't the best experience for all involved. ##### Darnell Lenny Stayed 4 nights in Jan 2026 ### 10/10 Excellent #### Itzik 29 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our experience at the hotel was greatly enhanced by Tete, our butler, who was truly exceptional. Her attentiveness and problem-solving made a meaningful difference to our stay and elevated the overall experience. The hotel itself is brand new, beautifully designed, and operates at a 5-star level. We were fortunate to receive an upgrade to a plunge pool rooms with an ocean view, which was excellent—spacious, well designed, and very relaxing. It’s worth noting, however, that many rooms in the family section do not have ocean views, and guests should set expectations accordingly. We initially booked a swim-up pool room, which wasn’t ideal for us, but thanks to Tete’s help, this was resolved smoothly. One design consideration to be aware of is that a large restaurant has been built between the pool area and the ocean, which limits ocean views. Additionally, the main pool is not heated, so guests who prioritize pool over the ocean may find the pool area less appealing. For us, this wasn’t an issue since we love the ocean. Families traveling with teenagers should be aware of some limitations. Teens are not permitted in the club area, and the alternative activities are geared more toward younger children. We also experienced a strict enforcement of rules at the sister property, Elegance, including threading the teenager to call the police on them. 😳 Overall, for adults or families who love spending time at the beach and value a high-end, modern resort, this hotel is a great choice. ##### Itzik Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Val 18 Jan 2026 Liked: Cleanliness, property conditions & facilities Great facility but the food was amazing, the property is new and is still under small repairs but I general was agreat experience. Thanks to Majestic team ##### Val Stayed 4 nights in Jan 2026 ### 10/10 Excellent #### Fatima 20 Dec 2025 Habitacion Sky view pool ##### Fatima Stayed 1 night in Dec 2025 ### 8/10 Good #### Maryam 17 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities The place looks gorgeous and the rooms are beautiful. They need to work more on their communication so everything goes smoothly. There were some hick ups but overall a great experience. ##### Maryam Stayed 7 nights in Jan 2026 ### 8/10 Good #### Gevorg 30 Dec 2025 Liked: Amenities, property conditions & facilities Big rooms with two baths. Very good water park both for 2-3 year olds and teens. Food was ok not at the level of a 5-star. Shows were also just ok. Beach was ok. Some seaweed. Good hotel for a family. ##### Gevorg Stayed 7 nights in Dec 2025 ### 6/10 Okay #### Charlane 30 Dec 2025 Liked: Cleanliness, property conditions & facilities Experienced several hiccups during our stay, and although they tried to work through the issues we had, something kept going wrong almost daily throughout our entire stay. ##### Charlane Stayed 7 nights in Dec 2025 ### 8/10 Good #### German 3 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities None ##### German Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Kevin 25 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities . ##### Kevin Stayed 6 nights in Dec 2025 ### 4/10 Poor #### Timothy 21 Dec 2025 Disliked: Cleanliness, property conditions & facilities This resort is still under construction. It had opened 3 days prior to us booking however Expedia provided no mention of this. After having booked through Expedia we were very disappointed to find out that they had not provided any information outlining this. ##### Timothy Stayed 5 nights in Dec 2025 ### 2/10 Terrible #### John 22 Dec 2025 Liked: Cleanliness Disliked: Amenities facility is not ready for travelers yet! soooo much to say about this horrible experience. experience was not 1% as good as Punta cana majestic mirage ##### John Stayed 7 nights in Dec 2025 ### 6/10 Okay #### Jeffrey 7 Jan 2026 The property is practically new, so there’s still a lot of dust and dirt this needs to be cleaned. The pools are freezing cold. Some of the waiters were incredibly rude. The restaurant food was below average and the buffets weren’t opened for dinner. It also took us over 2 hours to be checked in after spending 9 hours to get to Cancun. Disorganized and unprofessional. ##### Jeffrey Stayed 10 nights in Dec 2025 ### 6/10 Okay #### Junji 30 Dec 2025 Liked: Amenities Disliked: Staff & service While I checked out, they asked for a charge which happened in Indian restaurant which our family never went to, they wasted us 20 minutes to wait there before they made clear they were wrong! Here also some words yo Expedia, I reserve a room for 3 adults and one kid, but you reserve it to hotel for 3 adults only, let me paid extra charges for my son more than $200 each night, I wish you could give me compensation. ##### Junji Stayed 3 nights in Dec 2025 ### 4/10 Poor #### Farshid 3 Jan 2026 Liked: Cleanliness Disliked: Amenities The check-in was terrible. We arrived at around 9 pm and there were at least 8 other families for check-in but only one staff!! By the time we got to our room it was 11 pm!! I believe that the facility is suffering from a lack of proper management. Our room was 1103 and there were 2 in-ground speakers in front of our room which were on all the time and were loud. Every night we had to request the resort to turn off these 2 speakers so we could sleep. They would eventually do that by midnight but right at 6 am next day they would go on. Rooms 1103, 1104, and 1105 had these speakers right outside the front door. Last thing was about the food. The Marketplace and Seaside had descent food but the food quality in the restaurants was very bad. I won't go to this resort again. ##### Farshid Stayed 7 nights in Dec 2025 ### 10/10 Excellent #### Julie 16 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities We stayed at the Majestic Mirage in Costa Mujeres from January 4–11 during the resort’s soft opening and were very happy with our experience. Knowing it would be a quieter time, we actually enjoyed the relaxed atmosphere even more. Our room was fantastic: a two-level suite with a private upper deck, plunge pool, and a lounger that was perfect for a few fabulous naps (purely for research purposes). We were understanding of the finishing work still underway and felt it was handled very well. The staff truly made our stay special. Our butler, Laura, quickly took care of a couple of small issues and even decorated our room to make us feel extra special. The bartenders, especially Jesus and Christian at Bar Taka, were excellent, as were the team at Legends Sports Bar. From restaurant staff and room attendants to the construction workers, everyone was friendly, welcoming, and always ready with a smile and a “hola.” We felt genuinely well cared for. We had several great meals, with the teppanyaki dinner being a highlight. Chef Gerry was amazing, and we felt lucky to have the experience to ourselves. Christian and Alejandro took wonderful care of us that evening. The nightly shows were fun, the beverages were great (especially at Bar Taka), the ice cream was hard to resist, and the beach was absolutely beautiful. As our first trip to Mexico, this was a very positive and memorable experience. I could say more, but I will simply say this: we will definitely be back! ![Last pic from our suite](https://a.travel-assets.com/ugc/hotel-reviews/91deae54-7eed-44f6-a91b-797399240d77-1768604576771.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Special surprise from our butler Laura! ](https://a.travel-assets.com/ugc/hotel-reviews/b361b5a9-4b13-495b-b18b-0381237acb32-1768604647057.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Above the Oceanside restaurant ](https://a.travel-assets.com/ugc/hotel-reviews/08a2a5ee-72c8-4ad5-8747-0d89b7b12dca-1768605011214.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Julie Stayed 7 nights in Jan 2026 ### 8/10 Good #### Chadwick 20 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities New resort hiccups. Water stains, broken jacuzzi, online menus didn't match actual menus they could deliver. Music was so loud we couldn't talk during dinner in the plaza. Kids were walking around with their hands covering their ears! That all being said- the staff were amazing and very helpful! They turned the music down, fixed our jacuzzi, they never looked like they were expecting a tip, and the food was above average at all times. The beach was lovely. Always a chair available. Drink lines were non existent. Though they default the drinks to levels that I find too sweet-- not the bartenders' fault. The have a bunch of premixes they use-- and either they're just cheap mixes and use too much sugar or they don't adjust the recipes by taste when making them every day. Bartenders were apologetic when I asked for them to make things less sweet. Also, I think the bottles alcohol was watered down. I had a few things straight for sipping and they didn't burn as much typical. Though that could just be my imagination. I will probably come back. ![](https://a.travel-assets.com/ugc/hotel-reviews/d03269c2-0daf-46f6-914a-f0804faa555f-1768922878014.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c99d4afd-d3cb-4f63-ba23-53a635aef3e5-1768922878261.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Chadwick Stayed 3 nights in Jan 2026 ### 8/10 Good #### monica 5 Jan 2026 Liked: Cleanliness El personal fue muy amable y trataron de hacer lo mejor posible a pesar de todas los contratiempos de la recién apertura. Le falta mucho por terminar al hotel. ##### monica Stayed 4 nights in Dec 2025 ## Expedia's Latest Trends ### Hotels > [Excellence Riviera Cancun - Adults Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Excellence-Riviera-Cancun-Adults-Only-All-Inclusive.h1120449.Hotel-Information) > > [Dreams Jade Resort & Spa - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Dreams-Jade-Resort-Spa-All-Inclusive.h2474091.Hotel-Information) > > [Hotel Marina El Cid Spa & Beach Resort All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Hotel-Marina-El-Cid-Spa-Beach-Resort-All-Inclusive.h1319425.Hotel-Information) > > [El Corazón Boutique Hotel - Adults Only with Beach Club pass included](https://www.expedia.co.uk/Isla-Holbox-Hotels-El-Corazon-Boutique-Hotel.h33446082.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Grand Palladium Kantenah Resort & Spa All Inclusive](https://www.expedia.co.uk/Kantenah-Hotels-Grand-Palladium-Kantenah-Resort-Spa-All-Inclusive.h889965.Hotel-Information) > > [Margaritaville Island Reserve Riviera Cancún - 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