Loved the location as it was in a quiet neighbourhood with good access to public transport. Wasn't too pleased with the service as we had booked for 5 people but it seemed provisions in the room were for two people so on first night we had to ask for more blankets, tea bags and dressing gowns which never came until a lovely lady the next morning sorted everything for us. We however had to ring reception on two more occasions asking for sugar satchets and tea bags until we eventually bought our own supplies.
Sofa bed was hard and uncomfortable and housekeeping cleaning wasn't thorough as our bath tub was never cleaned.
Wasn't much of a terrible experience though.
Great central location. Excellent access to shopping and good restaurants. Incredibly helpful staff! We arrived earlier than planned and everyone made us feel very comfortable while we waited to check in to our room. Hallway carpet a bit run down, but not a bad distraction.
Traveller from colorado
This 22-story hotel is within 4 blocks of Coconut Grove dining, shopping, and entertainment; Key Biscayne is within 5 miles …More
Is well located but the rooms seem to be a bit old. Showers are small and the hole thing looks like Luis IV room.
Dont get me wrong, its not bad quality, its simply outdated and quite old.
Im used to more spce and less carpet for the price...
Close to train and Brickel area of Miami. Also close to Vizcaya State Park, a Deering Estate. Staff was friendly and hotel was clean. Though we thought about the other Hampton in downtown Brickel, but that one was substantially per night more expensive and somewhat nicer, but not at the price difference.
Once a haven for pirates, today Coconut Grove is one of South Florida's most prestigious neighborhoods. Sitting between Miami and Biscayne Bay, this pedestrian-friendly area features plenty of outdoor cafes, boutiques, and a vibrant nightlife. The tour de force of any stay may just be an afternoon spent at Vizcaya's Museum with its European-inspired gardens overlooking Biscayne Bay.
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