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"The hotel was full and unfortunately we were given the worst room in the building. 121. It’s above a night club, there’s no soundproofing and it is tiny. We got no sleep at all. An awful experience. Hotel staff were kind, we were refunded however this should not have happened. What was meant to be a special night away was simply awful. I have no doubt the rest of the hotel is a delight breakfast was lovely and the bar area good but if you want a good night sleep, due to the location this is not the place. "

"We struggled a bit with the air con but apart from that all good, breakfast was ok"

"Staff not attentive on this occasion. Service either slow or non existent. You have to CALL for, remind and insist for daily housekeeping to happen. Blocked slow flowing sink in bathroom. Overall, very disappointing stay and service. "

"Good location as even the hop on hop off bus stops just outside. Parking nearby in Avon road. Staff very helpful. Good breakfast selction although it can get busy."

"Parking is good "

"😃"

"Really nice hotel. Staff were lovely. Roon Very comfortable and clean. Didn’t have breakfast but had a few drinks in the bar which had great ambience. "

"Beautifully decorated in urban style and excellent location! It’s near everything!"

"Great as always. Thank you."