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This was my second stay at this hotel. I found the room to be clean and spacious. Tea and Coffee making facilities with biscuits are a nice touch. Toiletries in the bathroom too. The room I was in, was next to the main road, and there was a little road noise, but it didn't disturb me. There are complimentary ear plugs, though, if you want! The tube is 2 mins walk away, and there are several supermarkets and take away shops just down the street. All very convenient for a business traveller...

Not the smoothest check in I've ever had, but pretty straightforward and nothing to complain about. Room was small, but well appointed. A nice, clean, compact bathroom with a great shower. The bedroom was warm and quiet, and had a very comfortable bed. One of the best hotel beds I've stayed in for a while!

Loved the rooftop pool and fact it had long opening hours was amazing They left Prosecco and a treat as a surprise to make the special birthday weekend even better. Thanks art hotel I’m already googling my return!

From our arrival at the property we felt very welcome and comfortable. From Marks initial greeting on reception to all orher aspects of our stay we were extremely happy. This business , 52.years in the making with Marks father and uncle is a very slick family run outfit. All staff we encountered including chambermaids were exceptional. They could all not be more helpful and gave valuable information where needed about things like where to get the Uber boat from rather than walking to the City...

Great hotel & great location

Overall very good value for money

First impression of the hotel was not great as the lobby and lift are very small. However I am happy with the room and found the staff extremely helpful generally. It’s great to hear the staff telling American tourists about the history of royalty :)

What a beautiful hotel it is the staff are amazing , the rooms are very good, food is amazing . Amazing little touches in the room . Could not fault a thing me and the missus would definitely stay there again but with the family next time . Very very happy so thank you park plaza Victoria it was a pleasure

The staff are so welcoming and the property is amazing. The garden is lovely and the room was very clean. Breakfast was excellent. Special shoutout for Moamen who was very helpful and welcoming to us. Thank you

We would definitely stay again. Room was very well equipped & spacious. Only two things letting it down. Black mould in the shower (wasn’t loads but noticeable straight away) needs keeping on to off. Then I dropped my ring and went under the bed… the build up of dust was crazy - obviously the bed had not been moved in a very long time. But it’s not something I go looking for nor would I expect a housekeeper to bust their back moving the bed in each room - especially if they are cleaning on...

Fab hotel. Well located. Rooms clean and modern. Staff very friendly.

Although I have stayed at 5 star hotels on several occasions, I was amazed by the standard of service of this hotel. All the hotel staff were extremely polite and gave the true meaning to the word "valued" customer. From the first time I entered the hotel it was a different experience all together. Despite the good service at other 5 star hotels, I could always find a small detail missing. I am not picky, but when it comes to top service I know what to expect, and notice when something, as small...

Excellent hotels

Professional and personable check in and check out. The hotel is relatively basic, but very clean and well run. Larger room than expected and very quiet for central London. Will stay again.

Friendly & warm welcome - first class service - very clean throughout, comfortable beds and quiet for such a central Mayfair position.

Great looking hotel, good sized rooms for the price in a great location