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"A reasonable hotel that is reasonable value for money in the middle of London. Don’t expect anything impressive it’s basic but does the job."

"Everything was lovely & great. However the spa area was very dated & tired. Disappointing compared to everything else "

"The Cumberland was a decent hotel overall. The bed was somewhat comfortable, you could feel its age and the underpinnings were lumpy and uncomfortable. The bathroom was clean but there were spots on the ceiling that raised some eyebrows. Gym was clean and well stocked. Reception was overall very helpful except for delays in housekeeping/maintenance arriving to solve a plumbing issue. Great value for money for London and the location for time of year."

"Not enough lifts for the size of the hotel. At busy time"

"Property is very convenient, front desk staff is little slow. "

"Our hotel room had poor quality pillows, washroom wasn’t ready , the hotel room is very old , not the same experience that I had during my first visit "