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"Exceptional "

"Yet another fantastic stay at the castle. Room clean, warm and spacious, staff friendly. Beautiful grounds."

"Hotel nice and quiet, lots of lovely restaurants in the city centre about 15 mins walk. Hotel bar was nice and open late."

"Hotel was stunning both inside and outside and the staff were really friendly and polite nothing was too much trouble. Bed was really comfy and breakfast was excellent would come back to stay next time we are in Chester. Great location 5 minutes from motorway and only a few minutes from city centre and the zoo which is why we visited"

"Love staying here, stay around 3-4 times a year. Great location, very clean and friendly staff. "

"Staff are helpful. The room was very clean and modern. Breakfast was lovely. We would stay again."

"Staff are really friendly, rooms are great and location is perfect."

"Staff are wonderful. The hotel is 5 minutes walk into town. The room was extremely hot, window only opened slightly, no A/C The bar could do with more ambience, felt a bit like an airport lounge. Maybe dim the lights, a few plants and put candles on tables. Really annoying having to pay for parking £28 for two nights, however that seems to be most English hotels in towns. Overall I would go back."

"Beautiful and we worth the money. We've decided we will go back "