Find Hotels with Pool in Cardeston

"The bed was very soft and dipped in the middle so my husband and I kept rolling into the middle. We mentioned this to the staff and they offered to move our room or to try with a mattress topper. We started with the mattress topper but it was too big for the bed. We noticed the mattress was over 10 yrs old. The pool is huge and is used by locals as well as guests. Usually more busy in the morning. The steam room did not work and was overall dated and needs a revamp. I noticed all the ventilators l, in the room, in the spa, in the corridors were FULL of dust. The restaurant was good (also needs a deep clean!) the option for breakfast was good and you have the option to request vegi option. Also noticed cobwebs near the lights and the windows walking into the restaurant was full of finger prints. The table was sticky. Staff were very helpful in all areas, the pool opening times are long, which is nice when you want to relax in the evening. It’s about a 3 min walk from the hotel. Overall the hotel is nice but looks like it has been neglected quite a bit. "

"Hole in bath towel- and the one it was replaced with. Poor communication with spa. Tried to book a massage on 2 occasions in week preceding stay. It went to ansafone saying to leave a message and they would get back.. They never did and no massages available when we tried again on arrival. Tea/ coffee/milk not refilled in room. Other issues too. On plus side they did try and recify and on departure decreased cost paid for room."

"Friendly staff, comfy bed, wish there was more variety for breakfast but overall was outstanding "

"Am giving yhis a very low rateing of 2 stars. I payed £130 for a room breakfast and use of pool. Put on arrival i got told pool and sauna is not included to which i had tp pay exter £10 each. The pool and the spa was cold The steam room stayed on for 5min then went off for 10min as it was on a timer we then had to pay extra for breakfast This is not clealy showing on there site as you pay for just room only. when i booked myself in at the desk the afternoon staff at the desk were very helpful. The next mornin i went down to the deck To be stud around for 10min as no staff were on the desk. I then came back down to hand my key in. Myself and 2 other customers was stud around again for 10min as no staff. But some good points the Rooms were clean and bed was really comfortable. I will not be staying at that hotel again as it miss leadingthat you have to pay extra for breakfast, the use of the pool and towels. "

"I was moved to holiday inn as Ramada was closed I had chosen it because my friends were in the mercure opposite. This was a mile away so inconvenient "