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On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
4 outdoor pools, pool umbrellas, pool loungers
Outdoor spa bath

Guest reviews

4.5 out of 5 Wonderful
989 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air conditioning
Spa
Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Map

Explore the area

Popular LocationCancun Interactive Aquarium1 min walk
Popular LocationMarlin Beach2 min walk
Popular LocationLa Isla Shopping Mall3 min walk
AirportCancun, Quintana Roo (CUN-Cancun Intl.)25 min drive

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  • Studio, 1 Queen Bed, Balcony, Ocean View

    4.5/5 guest room rating

    Room amenities

    • 400 sq ft
    • Partial ocean view
    • Sleeps 4
    • 1 Queen Bed
    More detailsStudio, 1 Queen Bed, Balcony, Ocean View
  • Villa, 1 Bedroom, Non Smoking, Ocean View

    4.5/5 guest room rating

    Room amenities

    • 740 sq ft
    • Partial ocean view
    • Sleeps 4
    • 1 King Bed
    More detailsVilla, 1 Bedroom, Non Smoking, Ocean View
  • Villa, 2 Bedrooms, Balcony, Ocean View (SW-M)

    Room amenities

    • Partial ocean view
    • Sleeps 8
    • 1 King Bed, 1 Queen Bed and 2 Double Sofa Beds
    More detailsVilla, 2 Bedrooms, Balcony, Ocean View (SW-M)
  • Studio, 1 Queen Bed with Sofa bed, Balcony, Oceanfront (SW-M)

    Room amenities

    • Ocean view
    • Sleeps 4
    • 1 Queen Bed and 1 Double Sofa Bed
    More detailsStudio, 1 Queen Bed with Sofa bed, Balcony, Oceanfront (SW-M)
  • Villa, 1 Bedroom, Jetted Tub, Oceanfront (SW-M)

    Room amenities

    • Ocean view
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsVilla, 1 Bedroom, Jetted Tub, Oceanfront (SW-M)
  • Villa, 2 Bedrooms, Balcony, Oceanfront (SW-M)

    Room amenities

    • Ocean view
    • Sleeps 8
    • 1 King Bed, 1 Queen Bed and 2 Double Sofa Beds
    More detailsVilla, 2 Bedrooms, Balcony, Oceanfront (SW-M)

About this area

Cancun

Located on the beach, The Westin Lagunamar Ocean Resort Villas & Spa, Cancun is in Cancun's Zona Hotelera neighbourhood, an area with great shopping. La Isla Shopping Mall and Market 28 are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Cancun Interactive Aquarium and Aquaworld. Travelling with kids? Consider Dolphin Discovery, or check out an event or a game at Beto Avila Baseball Stadium. Looking to get your feet wet? Scuba diving, snorkelling and waterskiing adventures can be found near the property.
Visit our Cancun travel guide
View in a map
Popular Location

What's nearby

  • Cancun Interactive Aquarium - 1 min walk
  • Marlin Beach - 2 min walk
  • La Isla Shopping Mall - 3 min walk
  • Chac Mool Beach - 20 min walk
  • Aquaworld - 3 min drive

Getting around

  • AirportCancun, Quintana Roo (CUN-Cancun Intl.) - 25 min drive

Restaurants

  • Oceano — 1 min walk
  • Viento — 1 min walk
  • El Fish Fritanga - 6 min walk
  • Ruth's Chris Steak House - 9 min walk
  • Cenacolo - 9 min walk

About this property

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

Upscale resort on the beach, with 4 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun's full-service spa. Then enjoy a meal at one of the resort's 2 restaurants. All 580 rooms boast jetted bathtubs, and offer free WiFi and washers/dryers. Balconies and sofa beds are standard, as are LCD TVs with cable channels.
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun offers 580 forms of accommodation with washers/dryers and DVD players. Rooms open to balconies. This accommodation is furnished with double sofa beds. Beds feature premium bedding. LCD televisions come with cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit with a jetted bath, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan.

4 the outdoor swimming pools and 4 hot tubs are on site. In addition to a kids' pool, other recreational amenities include outdoor tennis courts, a waterslide and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Heavenly Spa by Westin has 10 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free valet parking

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11 AM: MXN 420.00 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 swim-up bar and 1 bar
  • Room service available

Things to do

  • 24-hour fitness centre
  • 4 outdoor pools
  • 2 outdoor tennis courts
  • 4 hot tubs
  • Basketball
  • Children's pool
  • Full-service spa
  • Mini golf
  • Shopping
  • Tennis
  • Volleyball

Family friendly

  • 4 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • Dry cleaning service
  • DVD player
  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Mini golf
  • Fridge
  • Snack bar/deli
  • Sofa bed
  • Supervised childcare/activities (surcharge)
  • Washer/dryer
  • Water slide

Conveniences

  • ATM/banking services
  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • 1 meeting room
  • Business centre
  • Conference space (608 square feet)

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower
  • Visual fire alarm
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Ceiling fan
  • Double sofa bed
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Jetted bathtub
  • Shower/bathtub combination

Entertainment

  • TV channels
  • DVD player
  • LCD TV

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Microwave
  • Fridge
  • Hob

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe
  • Washer and dryer

See similar properties

Policies

Check-in

Check-in between 4:00 PM and anytime
Minimum check-in age - 21

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 26.06 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MXN 420.00 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Cancun Lagunamar
Cancun Lagunamar Westin
Cancun Westin Villas
Westin Lagunamar Cancun Resort
Westin Lagunamar Ocean Resort Villas
Westin Lagunamar Ocean Resort Villas Cancun
Westin Lagunamar Ocean Villas
Westin Lagunamar Ocean Villas Cancun
Westin Ocean Resort Cancun
Westin Villas Cancun
The Westin Lagunamar Ocean Resort Villas Cancun
The Westin Lagunamar Ocean Resort Villas Cancun
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Resort
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Cancun

Frequently asked questions

Can I cancel my reservation for free at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun and receive a full refund?
Yes, The Westin Lagunamar Ocean Resort Villas & Spa, Cancun offers free cancellation on select room rates, because flexibility matters! Please refer to The Westin Lagunamar Ocean Resort Villas & Spa, Cancun cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?
As of 23 Oct 2020, prices found for a 1-night stay for 2 adults at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun on 24 Oct 2020 start from £130, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does The Westin Lagunamar Ocean Resort Villas & Spa, Cancun have a pool?
Yes, this property has 4 outdoor pools and a children's pool.
Is The Westin Lagunamar Ocean Resort Villas & Spa, Cancun pet-friendly?
No, only service animals are welcome at the property.
How much is parking at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?
Self-parking and valet parking are free at this property.
What time is check-in at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?
Check-in is from 4:00 PM to anytime.
What time is check-out at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?
Checkout is at 10 AM.
Where is The Westin Lagunamar Ocean Resort Villas & Spa, Cancun located?
Located in Zona Hotelera, this beachfront resort is in the historical district, just steps away from Tequila Museum, Cancun Interactive Aquarium and La Isla Shopping Mall. Chac Mool Beach and Forum Beach are also within 2 miles (3 km).
4.5
Wonderful
5 - Excellent
668
4 - Good
217
3 - Okay
54
2 - Poor
35
1 - Terrible
15

4.6/5

Cleanliness

4.5/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

3/5 Okay

Travelled with group
Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
Be careful they overcharge your credit card over all I did have a great time the pool is beautiful the hotel has everything you need pots and pans microwave so everything was great just the employees (idk the name of the one that charged my card ) but they over charge your card so check your transactions.
Stayed 3 nights in Oct 2020

3/5 Okay

Business traveller, Travelled with group
Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
Frustrated... not so good ! Cold jacuzzi, short menu at the restaurants And I got sick in Mexican food.
Stayed 1 night in Oct 2020

3/5 Okay

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
It was okay. Nothing really stood out and customer service was above average.
Stayed 5 nights in Sep 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that the staff helps you book your activities and which includes food and transportation! I also like that there is a washer and dryer in the room with pots and pans to cook. Overall the staff is warm and friendly!!
Stayed 4 nights in Sep 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel,location,staff ever!!! everything was wonderful
Stayed 4 nights in Sep 2020

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