Title: Residencia Los Encantos Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=179995&destination=Cancun%2C+Quintana+Roo%2C+Mexico&selected=15544784&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Residencia Los Encantos Travelers find peaceful moments by the outdoor pool at this tranquil retreat, while the beautiful surroundings offer plenty to explore on day trips ## Photo gallery for Residencia Los Encantos ![Outdoor pool - Residencia Los Encantos (Cancun)](https://images.trvl-media.com/lodging/16000000/15550000/15544800/15544784/f43ee61e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Residencia Los Encantos (Cancun)](https://images.trvl-media.com/lodging/16000000/15550000/15544800/15544784/1f5c9adc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Shared Dormitory, Men only | Terrace/patio - Residencia Los Encantos (Cancun)](https://images.trvl-media.com/lodging/16000000/15550000/15544800/15544784/d46fb7c2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Residencia Los Encantos (Cancun)](https://images.trvl-media.com/lodging/16000000/15550000/15544800/15544784/59cc38c2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Residencia Los Encantos (Cancun)](https://images.trvl-media.com/lodging/16000000/15550000/15544800/15544784/cfbe455d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Residencia Los Encantos offers a peaceful escape with its garden setting and refreshing pool. Relax on the sunny terrace between adventures, enjoy in-room WiFi, and use the practical laundry services. Past travelers consistently share positive experiences at this serene property. ## Reviews 6.8 ## Popular amenities - Pool - Parking included - Free Wi-Fi - Air-conditioning - Breakfast available - Laundry room ## Room options ### Check availability for these dates Tonight [Mar 28 - Mar 29](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=15544784&PinnedHotelID=15544784&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=15544784&PinnedHotelID=15544784&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 29 - Mar 30](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=15544784&PinnedHotelID=15544784&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=15544784&PinnedHotelID=15544784&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr 3 - Apr 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=15544784&PinnedHotelID=15544784&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=15544784&PinnedHotelID=15544784&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 10 - Apr 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=15544784&PinnedHotelID=15544784&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=15544784&PinnedHotelID=15544784&HadPinnedHotel=true®ionId=-1&adults=2) ### View all photos for Standard Room, 1 Bedroom, Accessible, Pool View ![Standard Room, 1 Bedroom, Accessible, Pool View | Iron/ironing board, rollaway beds, free WiFi](https://images.trvl-media.com/lodging/16000000/15550000/15544800/15544784/4e64d1cf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Bedroom, Accessible, Pool View - 215 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed ### View all photos for Shared Dormitory, Women only ![Shared Dormitory, Women only | Iron/ironing board, rollaway beds, free WiFi](https://images.trvl-media.com/lodging/16000000/15550000/15544800/15544784/8c46852b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Shared Dormitory, Women only - 215 sq ft - Sleeps 1 - 1 Single Bed ### View all photos for Shared Dormitory, Men only ![Shared Dormitory, Men only | Terrace/patio](https://images.trvl-media.com/lodging/16000000/15550000/15544800/15544784/d46fb7c2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Shared Dormitory, Men only - 215 sq ft - Sleeps 1 - 1 Single Bed ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/72000000/71560000/71554900/71554881/9c10107e.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Garden Inn Cancun Airport Cancun - Pool - Free airport shuttle - Pet-friendly - Parking included 8.6 Excellent 2,747 reviews £130 includes taxes & fees 9 Apr - 10 Apr [](https://www.expedia.co.uk/Cancun-Hotels-Hilton-Garden-Inn-Cancun-Airport.h71554881.Hotel-Information?chkin=2026-4-9&chkout=2026-4-10&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=de92a8da-9210-466c-abc7-c7e38c2ee901&top_cur=GBP) Ad ![Aerial view](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/430000/428600/428588/6e5ef076_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Moon Palace Cancun - 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Adults Only - All-Inclusive Zona Hotelera - Pool - All-inclusive - Spa - Parking included 9.4 Exceptional 1,000 reviews £740 includes taxes & fees 5 Apr - 6 Apr [](https://www.expedia.co.uk/Cancun-Hotels-Le-Blanc-Spa-Resort-Cancun-Adults-Only-All-Inclusive.h27301.Hotel-Information?chkin=2026-4-5&chkout=2026-4-6&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=de92a8da-9210-466c-abc7-c7e38c2ee901&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Residencia-Los-Encantos.h15544784.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Residencia-Los-Encantos.h15544784.Hotel-Information) ## About the area Cancun is home to Residencia Los Encantos. Ultramar Ferry Puerto Juárez and Moon Palace Golf Club are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Plaza Las Americas and Puerto Cancun Marina Town Center. Xoximilco and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park are not to be missed. [Visit our Cancun travel guide](https://www.expedia.co.uk/Cancun.dx179995) [View more Guest houses in Cancun](https://www.expedia.co.uk/Cancun-Guest-Houses.d179995-aaGuestHouses.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.11736%2C-86.84111&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=isztQxuN0q9qiu8hNfiFNho7Om8=) Calle Cipres 10, Esquina con Ciricote, Alamos 1, Cancun, QROO, 77500 ### What's nearby - Pabellón Cumbres Shopping Center 14 min walk \- 0.8 miles - Plaza La Roca Shopping Center 14 min walk \- 0.8 miles - Gotchak Paint Ball Extreme 3 min drive \- 1.6 miles - Tecnologic Stadium 4 min drive \- 2.2 miles - Moon Palace Golf Club 18 min drive \- 12.3 miles ### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) 13 min drive ### Restaurants - Starbucks 14 min walk - Starbucks 8 min walk - Los De Asada 9 min walk - Ego Centrico 9 min walk - Chinampita 8 min walk ## About this property ### Residencia Los Encantos Guest house near Plaza Las Americas You can look forward to a terrace, a garden and dry cleaning/laundry services at Residencia Los Encantos. Stay connected with free in-room WiFi. Other perks at this guest house include: - An outdoor pool and a children's pool - Free self-parking - Full breakfast (surcharge), luggage storage and a 24-hour front desk - A TV in reception and wedding services Room features All guest rooms at Residencia Los Encantos feature comforts, such as air conditioning, in addition to amenities, such as free WiFi and free bottled water. Other amenities include: - Bathrooms with shower/bath combinations and free toiletries - Communal kitchens, full-sized fridge/freezers and ovens ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/20000000/19990000/19981700/19981618/a11e44fe.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Blue Coconut Cancun Hotel Downtown Cancun - Pool - Parking included - Free Wi-Fi - Breakfast available 7.6 Good 141 reviews £31 includes taxes & fees 6 Apr - 7 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=19981618&PinnedHotelID=19981618&HadPinnedHotel=true®ionId=-1&adults=2) ![Comfort Room, 1 King Bed with Sofa bed, Courtyard View | Free WiFi](https://images.trvl-media.com/lodging/110000000/109950000/109945400/109945386/207e9d8f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Nomis Cancun Downtown Cancun - Pool - Free Wi-Fi £42 includes taxes & fees 31 Mar - 1 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=109945386&PinnedHotelID=109945386&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior detail](https://images.trvl-media.com/lodging/9000000/8370000/8364300/8364209/28892ec4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Santa Maria Cancun Downtown Cancun - 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13 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=1522212&PinnedHotelID=1522212&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-11&endDate=2026-04-12&selected=15544784&PinnedHotelID=15544784&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=15544784,19981618,109945386,8364209,10489438) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking - Wheelchair-accessible parking available ### Food and drink - Daily full breakfast available 8 AM to 11:30 AM for a fee: USD 20 per person ### Things to do - Children's pool - Outdoor pool - TV in common areas ### Family friendly - Children's pool - In-room full-sized refrigerator/freezer - Microwave on request - Outdoor pool - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Dry cleaning/laundry service - Housekeeping (once per stay) - Wedding services ### Outdoors - Garden - Picnic area - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - Designated smoking areas ## Room amenities ### Bedroom - Rollaway/extra bed (surcharge) ### Bathroom - Free toiletries - Private bathroom - Shower/bathtub combination - Towels provided ### Food and drink - Coffee/tea maker - Cookware, dishware, and utensils - Free bottled water - Full-sized refrigerator/freezer - Hob - Microwave on request - Oven - Shared kitchen access ### More - Air conditioning (climate-controlled) - Ceiling fan - Iron/ironing board ## Policies ### Check-in Check-in time starts at 3 PM Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for USD 10 per night. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for full breakfast: from approximately USD 20.00 per person - Rollaway bed fee: USD 10 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve rollaway/extra beds This property accepts credit cards If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention No pets and no service animals are allowed at this property ### Property is also known as Residencia Los Encantos House Cancun Residencia Los Encantos House Residencia Los Encantos Cancun Residencia Los Encantos Guesthouse Cancun Residencia Los Encantos Guesthouse Resincia Los Encantos Cancun Residencia Los Encantos Cancun Residencia Los Encantos Guesthouse Residencia Los Encantos Guesthouse Cancun ## Frequently asked questions ### Does Residencia Los Encantos have a pool? ### Is Residencia Los Encantos pet-friendly? ### How much is parking at Residencia Los Encantos? ### What time is check-in at Residencia Los Encantos? ### What time is check-out at Residencia Los Encantos? ### Where is Residencia Los Encantos located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Residencia Los Encantos Reviews 6.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.0 Cleanliness ### 6.0 Location ### 7.0 Staff & service ### 6.6 Property conditions & facilities 10 - Excellent 3 8 - Good 3 6 - Okay 0 4 - Poor 0 2 - Terrible 3 ## Reviews Verified ### 2/10 Terrible #### Suli 23 Dec 2021 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities This place I booked for Ten days in Cancun. When I got to the property, the owner told me that the place is fully booked, and I should ring Expedia for my money back. I finally get hold of Expedia. They contact the owner and this guy told them that I didn’t show and wouldn’t refund my money. So I’m back in the US and Expedia has try again and he still refuses to refund my money. So don’t book this place or do not pay upfront. 😡👎 ##### Suli Stayed 10 nights in Dec 2021 Verified ### 2/10 Terrible #### Arlenka 27 Jul 2021 Disliked: Staff & service, property conditions & facilities #### Fraude El lugar es una casa aparentemente abandonada, estuve afuera del lugar por más de 2 horas, el lugar oscuro en pésimas condiciones, estuve llamando y no contestaron a pesar de realizar más de 10 llamadas. Me comunique con los de la aplicación y van a revisar mi caso, y en 5 días hábiles me dan el estatus. Ya que el servicio no es reembolsable. NO RENTAR ESTE LUGAR!! ![](https://a.travel-assets.com/ugc/hotel-reviews/0A4A24682C96F42E9FB1C5E51219B2F204F888FF1627429146334.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/A866DC22CD23781A665CA0D94CC2E2B3E9A661BF1627429151486.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6C8B21E198C34143C22E24F02D2C6BF1BB54A3DA1627429157159.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Arlenka Stayed 1 night in Jul 2021 Verified ### 10/10 Excellent #### Verified traveller 24 Dec 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo en excelentes condiciones, personal muy amabke ##### Verified traveller Stayed 2 nights in Dec 2019 Verified ### 8/10 Good #### Susan 24 Dec 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Home away from Home This family has graciously opened their home to make my stay extremely comfortable especially since it was my first visit to Cancun, and I was traveling solo. I cannot thank them enough. ##### Susan Stayed 3 nights in Dec 2017 Verified ### 2/10 Terrible #### Lina 18 Nov 2017 Disliked: Cleanliness, staff & service, room comfort #### Extremely rude staff... Hi there, :) I'm going to share my disappointing experience at this residence. I forgot to turn off the lights of my room one day and the next day the lady who is the wife of the owner came to my room with a very unpleasant tone of voice and very bad attitude complaining about why I left lights on. I explained to her that I forgot. :( That was my last day of my stay and she kicked me out of her home asking a few times when I was going to leave; I responded that I was ready to leave at the check out time which was 11am. The husband is very nice and kind person but he wasn't there on my last day so he could not do anything about her wife's behavior. Thanks! ##### Lina Stayed 6 nights in Nov 2017 Verified ### 8/10 Good #### Verified traveller 6 Sept 2017 Liked: Cleanliness, property conditions & facilities, room comfort #### Guter Zwischenstopp- Ankunft nicht in der Nacht Obwohl eine 24 Stunden Rezeption angegeben wird und wir uns per Mail und SMS nochmals rückversichert hatten, standen wir mitten in der Nacht vor einem verschlossenen, finsteren Haus. Nur nach längerem verzweifelten Betätigen des Türklopfers erschien jemand. Wir wurden dann kurz aber sehr freundlich empfangen. Das Zimmer war eher klein aber nett und sauber. Sehr schön fanden wir die Gemeinschaftsküche in der wir uns morgens Kaffee machen konnten. Toll wäre ein Taxiabholdienst, denn unser Taxifahrer ist nachts über eine halbe Stunde durch Cancun geirrt obwohl die Unterkunft eigentlich sehr nahe am Flughafen liegt. ##### Verified traveller Stayed 1 night in Aug 2017 Verified ### 8/10 Good #### Darell 2 Aug 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Safe and quiet. Fair according to price It was relaxing and quiet. While in Cancun, I spent almost all of my time visiting the surrounding attractions: Tulum, Playa del Carmen, Puerto Morelos, Playa Delfines, Isla Mujeres, Mercado 28, and some others, so I only slept at Residencia los Encantos. Nevertheless, they have a nice pool. ##### Darell Stayed 5 nights in Jul 2017 Verified ### 10/10 Excellent #### Yoly 19 Jul 2017 Liked: Staff & service, room comfort #### MUY BUENA LA ESTANCIA ESTUVO MUY BIEN PORQUE ESTA MUY CERCA DE LAS ACTIVIDADES QUE TENIAMOS, EL PERSONAL AMABLE Y SIEMPRE DISPUESTO A AYUDAR. ##### Yoly Stayed 4 nights in Jul 2017 Verified ### 10/10 Excellent #### Verified traveller 15 Mar 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Really nice place. Friendly owner. We liked it a lot. ##### Verified traveller ---