Title: Las Gaviotas Hotel & Suites Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=179995&destination=Cancun%2C+Quintana+Roo%2C+Mexico&selected=6118306&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Las Gaviotas Hotel & Suites Travelers relax by the outdoor pool with sun loungers or play a round at the 9-hole golf course, all within easy reach of shopping destinations ## Photo gallery for Las Gaviotas Hotel & Suites ![Outdoor pool, pool umbrellas, pool loungers - Las Gaviotas Hotel & Suites (Cancun)](https://images.trvl-media.com/lodging/7000000/6120000/6118400/6118306/0a6f9bb1.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Las Gaviotas Hotel & Suites (Cancun)](https://images.trvl-media.com/lodging/7000000/6120000/6118400/6118306/e3e7605b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Room, 1 King Bed, Garden View | View from room - Las Gaviotas Hotel & Suites (Cancun)](https://images.trvl-media.com/lodging/7000000/6120000/6118400/6118306/a3e639e5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - Las Gaviotas Hotel & Suites (Cancun)](https://images.trvl-media.com/lodging/7000000/6120000/6118400/6118306/0b42e03b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden - Las Gaviotas Hotel & Suites (Cancun)](https://images.trvl-media.com/lodging/7000000/6120000/6118400/6118306/26bdde59.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Las Gaviotas Hotel & Suites provides a peaceful retreat near La Isla Shopping Mall. Guests enjoy the outdoor pool with comfortable sun loungers and find serenity in the quiet garden. The on-site 9-hole golf course offers recreational opportunities just steps from their rooms. ## Reviews 6.8 ## Popular amenities - Pool - Parking included - Free Wi-Fi - Air-conditioning - Business services - Laundry room ## Room options ### Check availability for these dates Tonight [Apr 3 - Apr 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=6118306&PinnedHotelID=6118306&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=6118306&PinnedHotelID=6118306&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Apr 4 - Apr 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=6118306&PinnedHotelID=6118306&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=6118306&PinnedHotelID=6118306&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr 3 - Apr 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=6118306&PinnedHotelID=6118306&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=6118306&PinnedHotelID=6118306&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 10 - Apr 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=6118306&PinnedHotelID=6118306&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=6118306&PinnedHotelID=6118306&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 3+ beds 1 bed Showing 3 of 3 rooms ### View all photos for Suite, 2 Bedrooms (Up to 4 Pax) ![Garden view](https://images.trvl-media.com/lodging/7000000/6120000/6118400/6118306/5d35b29f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Bedrooms (Up to 4 Pax) - Golf view - 161 sq ft - 2 bedrooms - Sleeps 4 - 1 King Bed and 2 Double Beds ### View all photos for Suite, 2 Bedrooms (Up to 6 Pax) ![In-room safe, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/7000000/6120000/6118400/6118306/002b542a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Bedrooms (Up to 6 Pax) - Golf view - 1184 sq ft - 2 bedrooms - Sleeps 6 - 1 King Bed and 2 Double Beds ### View all photos for Room, 1 King Bed, Garden View ![Room, 1 King Bed, Garden View | View from room](https://images.trvl-media.com/lodging/7000000/6120000/6118400/6118306/a3e639e5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Garden View - Garden view - 237 sq ft - Sleeps 2 - 1 King Bed ## You may also like Ad ![Terrace/patio](https://images.trvl-media.com/lodging/41000000/40260000/40256400/40256394/a4413ee1.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Avani Cancun Airport Cancun - Pool - Pet-friendly - Parking included - Free Wi-Fi 8.4 Very good 908 reviews £84 includes taxes & fees 4 May - 5 May [](https://www.expedia.co.uk/Cancun-Hotels-NH-Cancun-Airport.h40256394.Hotel-Information?chkin=2026-5-4&chkout=2026-5-5&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=c3d01079-bfc7-4542-8132-64fde73901d5&top_cur=GBP) Ad ![3 outdoor pools, pool umbrellas, pool loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/30000/27400/27301/04b225cc_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Le Blanc Spa Resort Cancun - 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Pool - Hot tub - Spa - All-inclusive 9.4 Exceptional 826 reviews £260 includes taxes & fees 12 Apr - 13 Apr [](https://www.expedia.co.uk/Cancun-Hotels-Grand-Hotel-Cancun-Managed-By-Kempinski.h25978.Hotel-Information?chkin=2026-4-12&chkout=2026-4-13&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=c3d01079-bfc7-4542-8132-64fde73901d5&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Las-Gaviotas-Hotel-Suites.h6118306.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Las-Gaviotas-Hotel-Suites.h6118306.Hotel-Information) ## About the area Located in Zona Hotelera, a neighbourhood in Cancun, Las Gaviotas Hotel & Suites is next to a golf course and near the beach. La Isla Shopping Mall and Puerto Cancun Marina Town Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco. Looking to enjoy an event or a game while in town? See what's happening at Oasis Arena or Andres Quintana Roo Stadium. Discover the area's water adventures with kayaking, scuba diving and snorkelling nearby, or enjoy the great outdoors with ecotours. [Visit our Cancun travel guide](https://www.expedia.co.uk/Cancun.dx179995) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.12682%2C-86.76523&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=AONbctoJYelyrdJCLTQFzLilCOg=) Paseo Poktapok Lote 1 Zona Turistica, Cancun, QROO, 77500 ### What's nearby - ![Nichupté Lagoon](https://images.trvl-media.com/place/179995/87a37650-106b-4915-9d83-11c3469d9d6d.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Nichupté Lagoon 2 min walk \- 0.1 miles - ![Cancun_PlazaCaracolMall_6075624_140](https://images.trvl-media.com/place/6075624/81e333f2-91b1-4c65-a111-d2cb711e6f54.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Plaza Caracol Mall 3 min drive \- 1.4 miles - ![Tortuga Beach](https://images.trvl-media.com/place/6075636/aaf67bb0-f567-44f3-be8e-0638a51c9ed7.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Tortuga Beach 4 min drive \- 1.6 miles - Cancun Golf Club at Pok Ta Pok 8 min walk \- 0.5 miles - Cancun Convention Center 4 min drive \- 1.8 miles ### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) 32 min drive ### Restaurants - Snack Grand Park 7 min drive - Flor De Sal 7 min drive - Campo de Golf Pok-Ta-Pok 10 min walk - Lobby Bar 8 min drive - El Mirador 7 min drive ## About this property ### Las Gaviotas Hotel & Suites Hotel near La Isla Shopping Mall Tortuga Beach is located near Las Gaviotas Hotel & Suites, which provides an adjacent golf course, a terrace and a garden. Free in-room WiFi and dry cleaning/laundry services are available to all guests. Other perks at this hotel include: - An outdoor pool, along with sunloungers and pool umbrellas - Free self-parking - Luggage storage, a billiards/pool table and concierge services - Barbecues, smoke-free property and a front desk safe Room features All guest rooms at Las Gaviotas Hotel & Suites have comforts, such as air conditioning, as well as amenities, such as free WiFi and safes. Other conveniences in all rooms include: - Showers and free toiletries - TVs with cable channels - Wardrobes/cupboards, ceiling fans and daily housekeeping ## Similar properties ![Terrace/patio](https://images.trvl-media.com/lodging/62000000/61420000/61419800/61419732/f67ce6b0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Residence Inn by Marriott Cancun Hotel Zone Zona Hotelera - Pool - Breakfast included - Pet-friendly - Parking included 8.8 Excellent 2,803 reviews £100 includes taxes & fees 6 Apr - 7 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=61419732&PinnedHotelID=61419732&HadPinnedHotel=true®ionId=-1&adults=2) ![Poolside bar](https://images.trvl-media.com/lodging/59000000/58190000/58187100/58187053/88857c66.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cyan Cancun Resort & Spa Zona Hotelera - On private beach - Pool - Spa - Parking included 7.6 Good 1,865 reviews £58 includes taxes & fees 3 May - 4 May [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-05-03&endDate=2026-05-04&selected=58187053&PinnedHotelID=58187053&HadPinnedHotel=true®ionId=-1&adults=2) ![Comfort Double Room, Balcony, Ocean View | In-room safe, blackout curtains, free WiFi](https://images.trvl-media.com/lodging/126000000/125590000/125589800/125589776/41f08a49.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### NAIA MAR Zona Hotelera - 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Pet-friendly - Parking included - Free Wi-Fi - Restaurant 8.2 Very good 84 reviews £54 includes taxes & fees 3 May - 4 May [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-05-03&endDate=2026-05-04&selected=27406592&PinnedHotelID=27406592&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-17&endDate=2026-04-18&selected=6118306&PinnedHotelID=6118306&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=6118306,61419732,58187053,125589776,5823727) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking - Wheelchair-accessible parking available ### Things to do - 9-hole adjacent golf course - Billiards/pool table - Outdoor pool ### Family friendly - Laundry facilities - Outdoor pool ### Conveniences - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) ### Outdoors - Barbecue grill - Garden - Picnic area - Pool loungers - Pool umbrellas - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible pool - Wheelchair-accessible registration desk ### More - 4 floors - 5 buildings - Built in 1990 - Mediterranean architecture - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Shower - Towels provided ### Entertainment - TV with cable channels ### More - Air conditioning - Ceiling fan - Iron/ironing board on request - Phone - Safe - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions The front desk is open daily from 9:00 AM - 11:00 PM Front desk staffed during limited hours This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 18 years old. This property accepts credit cards, debit cards and cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation No pets and no service animals are allowed at this property A car is recommended for transport to and from this property ### Property is also known as Las Gaviotas Hotel & Rent Apartment Las Gaviotas Hotel & Rent Apartment Cancun Las Gaviotas Rent Apartment Las Gaviotas Rent Apartment Cancun Las Gaviotas Hotel Cancun Las Gaviotas Hotel Suites Las Gaviotas Cancun Las Gaviotas Hotel Rent Apartment Las Gaviotas Hotel Suites Las Gaviotas & Suites Cancun Las Gaviotas Hotel & Suites Hotel Las Gaviotas Hotel & Suites Cancun Las Gaviotas Hotel & Suites Hotel Cancun ## Frequently asked questions ### Does Las Gaviotas Hotel & Suites have a pool? ### Is Las Gaviotas Hotel & Suites pet-friendly? ### How much is parking at Las Gaviotas Hotel & Suites? ### What time is check-in at Las Gaviotas Hotel & Suites? ### What time is check-out at Las Gaviotas Hotel & Suites? ### Where is Las Gaviotas Hotel & Suites located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Las Gaviotas Hotel & Suites Reviews 6.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.8 Cleanliness ### 7.6 Location ### 6.8 Staff & service ### 6.8 Property conditions & facilities 10 - Excellent 11 8 - Good 15 6 - Okay 11 4 - Poor 7 2 - Terrible 7 ## Reviews Verified ### 10/10 Excellent #### Paula 4 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was great. ##### Paula Stayed 1 night in Jun 2025 Verified ### 10/10 Excellent #### Vania 9 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Las habitaciones son amplias y limpias. ##### Vania Stayed 1 night in Jul 2025 Verified ### 2/10 Terrible #### Mario Alberto Domínguez 21 Jan 2025 Disliked: Cleanliness, staff & service, property conditions & facilities Llegué con mi familia y ya le habían dado mi habitación a alguien más, ademas de un trato prepotente y que le hiciera como pudiera, era temporada alta y arriesgué a mi familia porque no encontraba otro hotel ##### Mario Alberto Domínguez Stayed 1 night in Dec 2024 Verified ### 10/10 Excellent #### Ernesto Jose De 5 May 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great ##### Ernesto Jose De Stayed 3 nights in May 2022 Verified ### 6/10 Okay #### Maria 2 Jan 2020 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service, amenities The property location was quiet and in a nice neighborhood. I did not like that there was no television in living room area, there was a television in kids room, but not in master room. We did not like that. Breakfast was advertised when we booked - and with 4 children, I booked that place for that reason. When we got there, I asked time of breakfast and they said we were the only ones getting it, but first she checked our reservation. Breakfast was toast, peanut butter/jelly, coffee, one fruit per person, and kerns juice for three days, which was replaced by tang for the next three days. When peanut butter ran out, that was it- only jelly. That should be advertised, I was expecting warm breakfast - since the pictures we saw showed hot breakfast and there was no distinction made in the information. I also had to remind them every morning to provide us breakfast, which should have been understood based on our booking. Mari, our assigned cleaning lady/host was attentive with all our question, she was great. Unfortunately, she could only do what she could based on what the property allowed her to do. ##### Maria Stayed 8 nights in Dec 2019 Verified ### 10/10 Excellent #### Verified traveller 12 Jul 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good experience . ##### Verified traveller Stayed 5 nights in Jul 2019 Verified ### 2/10 Terrible #### Maribel 3 Apr 2019 Disliked: Staff & service, amenities, property conditions & facilities I don’t like, that wasn’t what I was expecting, no hot water, ##### Maribel Stayed 5 nights in Mar 2019 Verified ### 10/10 Excellent #### Jorge 26 Mar 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Estan en una zona muy tranquila a pesar de ser a media zona hotelera. Los cuartos estan muy amplios, completos y comodos. El personal es amable y servicial. Con ganas de haber estado mas tiempo en este hotel. ##### Jorge Stayed 1 night in Mar 2019 Verified ### 10/10 Excellent #### Rosario 20 Mar 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities La atención fue muy buena tofo estaba en perfectas condiciones y limpio ##### Rosario Stayed 2 nights in Mar 2019 Verified ### 10/10 Excellent #### Camil 5 Nov 2018 Liked: Cleanliness, property conditions & facilities, room comfort Buena ubicación, buena limpieza. El único pero sería que al ser un complejo de departamentos ya con algo de tiempo, no están actualizados los muebles del mismo, por lo demás todo excelte. En recepción muy amables. ##### Camil Stayed 1 night in Nov 2018 Verified ### 6/10 Okay #### Verified traveller 25 Feb 2018 Liked: Room comfort Disliked: Cleanliness, property conditions & facilities #### You might end up with getting NO BREAKFAST! 1\. One of the reasons why I booked for this hotel was because it was saying that "European style breakfast" will be provided. However, I was told that there is no breakfast for "today" when I asked the manager, later he brought us 4 loaves of bread with jam, peanut butter, milk and coffee, but I was disappointed. 2\. There are some ants on the floor and in the bathroom. 3\. The hotel gave us free upgrade to a larger room that has two beds, large dining table and kitchen. 4\. A cover of the pillow had some stains. 5\. There is a bus stop after about 10 minutes walk that can drive you to beach, La Isla, and so on. 6\. You can find a convenience store on the way to the bus stop. ##### Verified traveller Verified ### 6/10 Okay #### luich 16 Feb 2018 Liked: Staff & service, property conditions & facilities #### Hotel en zona bonita Está situado en un lugar muy bonito, cerca de la Zona hotelera. Bastante grande y cómodo. En nuestro caso llegamos a las 11:00pm y no hay ni una botella de agua, no hay donde comprar cerca por la noche. Vimos bastantes hormigas en una de las habitaciones. ##### luich Stayed 2 nights in Feb 2018 Verified ### 4/10 Poor #### Verified traveller 3 Apr 2017 Liked: Staff & service, room comfort The hotel staff is nice and accommodating. They gave us good tips about what to do in the area. Good: -spacious rooms -free bottle of water and carton of milk -free parking -nice pool -air conditioned rooms Bad: -water heater broke during our stay so we had to take cold showers -you have to ask for towel replacements at the front desk instead of getting them exchanged in your room -you get charged $10 per spotted towel so you have to be extra careful with make up -there is no bell at front desk so if there is no one there you have to yell for someone if there is someone there -you only get one breakfast. You don't get breakfast for every day of your stay. -breakfast is literally toast with jam and coffee -not all of the power outlets worked -bed sheets were stained ##### Verified traveller Verified ### 6/10 Okay #### Verified traveller 7 Feb 2017 Liked: Property conditions & facilities, room comfort Disliked: Cleanliness #### La suite muy cómoda Transcurrió de manera tranquila. En la administración muy amables. Personalmente necesitaba estar en esa zona, aunque está alejada de las playas y del transporte ##### Verified traveller Verified ### 6/10 Okay #### Verified traveller 18 Aug 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice place close to hotel zone The hotel was nice and clean, staff very friendly and helpful. Only bad thing....no pressure on the shower head and no TV! ##### Verified traveller Verified ### 2/10 Terrible #### maria 9 Aug 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Not as presentable as it was advertised I'd rather have my money back This is not what I expected out of Expedia This location was very deceiving ##### maria Verified ### 2/10 Terrible #### Jess 24 Jul 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### not your go to hotel everything is far from here . no microwave . says continental breakfast and didnt have nothing .swimming pool was very hot . ##### Jess Verified ### 4/10 Poor #### Onivaldo 26 Jun 2016 Disliked: Staff & service Boa localização,apartamentos simples mais confortavéis,cafe da manhã nem sempre tinha e quando tinha era pessimo,atendentes educados mais nunca resolvia nada,ar condicionado nem sempre funcionava minha sorte que meu quarto era num andar alto com isto tinha a brisa da lagoa. ##### Onivaldo Verified ### 4/10 Poor #### Verified traveller 26 Apr 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort 서비스 매우 느림 위치 불편 ##### Verified traveller Verified ### 8/10 Good #### Alex 3 Feb 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bom hotel pelo preço Bom hotel, quarto espaçoso e bem localizado. Não está na zona hoteleira mas num local bem agradável e gostoso de se ficar. Não é novo, mas vale muito pelo preço. ##### Alex Verified ### 4/10 Poor #### Emiliano 25 Jan 2016 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities #### Nice hotel, but very bad staff The first night we arrived we were placed in a room with an air conditioning that didnt cool the air. We were moved to another building (no elevators, had to move the bads 4 stories down and then again 4 stories up, the staff didnt help us). The second room air conditioning stopped working after ten minutes of entering the room. We spent the first night with no air conditioning at all. The worst part came the last day (December 31). We did the check out at 8am because we had the Chichen Itza tour that day. We left our bags at the lobby and the plan was to come back, take our bags and travel to Playa del Carmen around 9pm to spend the night of the 31 there. However, when we returned from the tour, the lobby was empty and locked. We had to wait two hours until the guy in charge of the lobby came back, drunk, and gave us our bags. We didnt make it to Playa del Carmen on time and arrived past midnight. ##### Emiliano Verified ### 10/10 Excellent #### ABNER JHONATAN 17 Dec 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel acogedor El lugar acogedor en una zona muy importante y tranquila. Usé el hotel para descansar, ya que en Cancún hay muchos lugares para disfrutar y conocer ##### ABNER JHONATAN Verified ### 8/10 Good #### Laura 30 Nov 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### limpio en general, muy malo el servicio de desayun Hotel limpio en general, estuve en la suite y me encontre unas cucarachitas en los gabinetes de la cocineta. El servicio de desayuno nada formal, ya que no tenian una hora para empezar, si ibas te daban un pan con fruta y jugo. Pienso que deberian de tener algo formal para comer ya que esta lejos de cualquier otra forma de conseguir comida si andas sin vehiculo. ##### Laura Verified ### 10/10 Excellent #### Erik 24 Nov 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Place to stay when visiting Cancún Very friendly stuff, early check in wasn't a problem. Quiet place. Will stay there again for sure. I recommended to friends already. ##### Erik Verified ### 8/10 Good #### Verified traveller 25 Aug 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Apartment in Paradise The facility was way more than we expected with a full size 2bd 2bath, apartment style. When we checked in the guy at the front desk didnt speak very much English at all! However we were still able to get everything squared away upon check in. The hotel was part residents and the other part hotel. A few negatives was that the pool closed at 9 so we weren't able to take advantage of that amenity because we got back in after it was closed. It also sits a little further off the strip so it's a bit of a walk to restaurants and bars but only about 5 to 8 minutes in a car. Overall this place is perfect for location cleanliness and price! I would recommend this place for sure for families and couple's or groups. ##### Verified traveller ### Expedia's Latest Trends ### Hotels > - [Kore Tulum Retreat and Spa Resort - Adults Only](https://www.expedia.co.uk/Tulum-Hotels-Kore-Tulum-Retreat-And-Spa-Resort-Adults-Only-All-Inclusive.h7260522.Hotel-Information) > - [Maroma, A Belmond Hotel, Riviera Maya](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Maroma.h581919.Hotel-Information) > - [Exotic Resort in Mexico with private plunge pool!!](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Exotic-Resort-In-Mexico-With-Private-Plunge-Pool.h90950784.Hotel-Information) > - [Shambala Petit Hotel](https://www.expedia.co.uk/Tulum-Hotels-Villa-Shambala-Petit.h55312687.Hotel-Information) > - [Nílu Isla Mujeres by Selina](https://www.expedia.co.uk/Cancun-Hotels-Selina-Pok-Na-Isla-Mujeres.h45880447.Hotel-Information) > - [The Fives Downtown Hotel - Curio Collection by Hilton](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Fives-Downtown-Hotel-Residences.h19138867.Hotel-Information) > - [Mezcal Boutique Hotel](https://www.expedia.co.uk/Cancun-Hotels-Enigmatic-Hotel-Restaurant-Bar.h9768352.Hotel-Information) > - [Mayan Monkey Tulum | Social Hotel](https://www.expedia.co.uk/Tulum-Hotels-Mayan-Monkey-Hostel-Tulum.h36651260.Hotel-Information) > - [Paradisus Playa del Carmen – Riviera Maya - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Paradisus-Playa-Del-Carmen-Riviera-Maya-All-Inclusive.h4488514.Hotel-Information) > - [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Capri-Riviera-Cancun.h906203.Hotel-Information) > - [Selina Playa del Carmen - Hostel](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Selina-Playa-Del-Carmen.h21976985.Hotel-Information) > - [Excellence Playa Mujeres - Adults Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Excellence-Playa-Mujeres-All-Inclusive-Adults-Only.h1672497.Hotel-Information) > - [Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive ](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Paradisus-La-Perla-Adults-Only-Riviera-Maya-All-Inclusive.h4308703.Hotel-Information) > - [The Fives Beach Hotel - Á la Carte All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information) > - [Wyndham Alltra Playa del Carmen Adults Only All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Wyndham-Alltra-Playa-Del-Carmen-Adults-Only-All-Inclusive.h522220.Hotel-Information) > - [Palafitos Overwater Bungalows, All & More Inclusive - Adults Only](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Palafitos-Overwater-Bungalows-At-El-Dorado-Maroma.h22671135.Hotel-Information) > - [Hotel Roc Luxe Tulum - Adults Only](https://www.expedia.co.uk/Tulum-Hotels-Esencial-Tulum.h33786942.Hotel-Information) > - [Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Secrets-Playa-Mujeres-Golf-Spa-Resort-Adults-Only.h7874912.Hotel-Information) > - [The Royal Haciendas All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Royal-Haciendas-All-Inclusive.h3205175.Hotel-Information) > - [Hotel Riu Tequila - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hotel-Riu-Tequila-All-Inclusive.h487013.Hotel-Information) > - [Secrets Moxché Playa del Carmen - Adults Only - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information) > - [Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive](https://www.expedia.co.uk/Tulum-Hotels-Secrets-Tulum-Adutls-Only-All-Inclusive.h89768532.Hotel-Information) > - [Nomads Hotel & Rooftop pool](https://www.expedia.co.uk/Cancun-Hotels-Nomads-Hotel-Rooftop-Pool.h20187538.Hotel-Information) > - [Dreams Vista Cancun Golf & Spa Resort - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Dreams-Vista-Cancun-Golf-Spa-Resort-All-Inclusive.h23304849.Hotel-Information) > - [Illusion Boutique Hotel ](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Illusion-Boutique-Hotel-By-Xperience-Hotels.h1163348.Hotel-Information) > - [Casa Agape Boutique Hotel](https://www.expedia.co.uk/Tulum-Hotels-Casa-Agape.h44125737.Hotel-Information) > - [Privilege Aluxes Isla Mujeres Adults Only](https://www.expedia.co.uk/Cancun-Hotels-Privilege-Aluxes-Isla-Mujeres-Adults-Only.h2232591.Hotel-Information) > - [ Atelier Playa Mujeres - Adults Only - All Inclusive](https://www.expedia.co.uk/Punta-Sam-Hotels-Atelier-Playa-Mujeres-Adults-Only-All-Inclusive.h27527416.Hotel-Information) > - [Finest Playa Mujeres by The Excellence Collection - All Inclusive](https://www.expedia.co.uk/Punta-Sam-Hotels-Finest-Playa-Mujeres-By-The-Excellence-Collection-All-Inclusive.h8673168.Hotel-Information) ---