Hyatt Zilara Cancun - All Inclusive - Adults Only

Photo gallery for Hyatt Zilara Cancun - All Inclusive - Adults Only

Primary image
On the beach, white sand, beach cabanas, sun-loungers
On the beach, white sand, beach cabanas, sun-loungers
On the beach, white sand, beach cabanas, sun-loungers
2 outdoor pools, pool cabanas (surcharge), pool umbrellas

Overview of Hyatt Zilara Cancun - All Inclusive - Adults Only

Hyatt Zilara Cancun - All Inclusive - Adults Only

4.5 star property

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • All-inclusive
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest stays
  • Sheets and towels washed at 60°C
  • Follows industry sanitisation guidelines
Map
Blvd Kukulcan Km 11.5 HZ, Cancun, QROO, 77500

Explore the area

  • Popular LocationChac Mool Beach4 min walk
  • Popular LocationLa Isla Shopping Mall14 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)23 min drive
  • Popular LocationNorte Beach113 min drive

Choose dates to view prices

Ocean View Junior Suite Double

  • 656 sq ft
  • Studio
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Ocean View Swim Up Suite King

  • 850 sq ft
  • Studio
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite Double

  • 656 sq ft
  • Studio
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

Junior Suite King

  • 656 sq ft
  • Studio
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Ocean View Junior Suite King

  • 656 sq ft
  • Studio
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Ocean Front Junior Suite Double

  • 656 sq ft
  • Studio
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Ocean Front Junior Suite King

  • 656 sq ft
  • Studio
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Ocean Front Luxury Suite King

  • 764 sq ft
  • Studio
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Presidential Suite

  • 1334 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

About this area

Cancun

Hyatt Zilara Cancun - All Inclusive - Adults Only is located in Zona Hotelera, a neighbourhood in Cancun, and is in the entertainment district and on the beach. The area's natural beauty can be seen at Chac Mool Beach and Tortuga Beach, while Aquaworld and Ventura Park Cancun are popular area attractions. Looking to enjoy an event or a game while in town? See what's happening at Andres Quintana Roo Stadium or Fernando Toro Valenzuela Stadium. Looking to get your feet wet? Waterskiing and parasailing adventures can be found near the property.

What's nearby

  • Chac Mool Beach - 4 min walk
  • La Isla Shopping Mall - 14 min walk
  • Yamil Lu'um Archaeological Zone - 18 min walk
  • Isla Dorada - 1 min drive
  • Norte Beach - 113 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 21 min drive

About this property

Hyatt Zilara Cancun - All Inclusive - Adults Only

Adults-only luxury on the beach
Catch some rays at the beach or spend the day relaxing at Hyatt Zilara Cancun - All Inclusive - Adults Only's full-service spa. Then enjoy a meal at one of the property's 6 restaurants.
Hyatt Zilara Cancun - All Inclusive - Adults Only offers 307 accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. Pillowtop beds feature premium bedding. A pillow menu is available. LED televisions come with cable channels.

Bathrooms include a separate bath and shower with a jetted bath and a rainfall showerhead. Bathrooms are also outfitted with designer toiletries, complimentary toiletries and hairdryers. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor swimming pools are on site along with a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Zen Spa has 11 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Snorkelling
Surfing/boogie boarding

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Pilates
Yoga

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Awards and affiliations

Green/Sustainable Property
This property participates in Green Globe, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Languages spoken

English, Japanese, Korean, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Restaurants on site

  • La Adelita Cantina
  • Asiana
  • Maria Marie
  • Punta Vista
  • Spice

Travellers also viewed these properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Guests under 18 years old are not allowed in the spa

Property is also known as

All Inclusive Hyatt
All Inclusive Hyatt Cancun
Cancun Zilara Hyatt
Hyatt All Inclusive
Hyatt Zilara
Hyatt Zilara All Inclusive
Hyatt Zilara Cancun
Zilara Hyatt
Zilara Hyatt Cancun
Royal Cancun Resort
Royal Hotel Cancun
The Royal Hotel Cancun
The Royal In Cancun Hotel Cancun
Hyatt Zilara Adults All Inclusive
Hyatt Zilara Cancun Adults
Hyatt Zilara Adults
Hyatt Zilara Cancun Adults All Inclusive All-inclusive property
Hyatt Zilara Cancun All Inclusive
Hyatt Zilara Adults All Inclusive All-inclusive property
Hotel Hyatt Zilara Cancun - All Inclusive - Adults Only Cancun
Cancun Hyatt Zilara Cancun - All Inclusive - Adults Only Hotel
Hyatt Zilara Cancun All Inclusive Adults Hotel
Hyatt Zilara All Inclusive Adults Hotel
Hyatt Zilara Cancun All Inclusive Adults
Hyatt Zilara Cancun All Inclusive
Hyatt Zilara All Inclusive Adults
Hotel Hyatt Zilara Cancun - All Inclusive - Adults Only
Hyatt Zilara Cancun - All Inclusive - Adults Only Cancun
Hyatt Zilara Cancun Adults Only All Inclusive
Hyatt Zilara Inclusive Adults

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 1280 out of 1649 reviews
5 - Excellent 78%
Rating 4 - Good. 229 out of 1649 reviews
4 - Good 14%
Rating 3 - Okay. 68 out of 1649 reviews
3 - Okay 4%
Rating 2 - Poor. 43 out of 1649 reviews
2 - Poor 3%
Rating 1 - Terrible. 29 out of 1649 reviews
1 - Terrible 2%

4.8/5

Cleanliness

4.8/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities

4.7/5

Eco-friendliness

4/5 Good

Liked: Cleanliness, amenities, property conditions & facilities
The food was very good but the amenities was 3 stars
Stayed 3 nights in Jun 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
All is ok
Stayed 4 nights in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
No negatives. We came here on our honeymoon 15 years ago and the property is just as nice today as it was then. Clean, staff is outstanding and the food is great!
Stayed 5 nights in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We got a presidential suite with amazing views. The room was massive and extremely clean. Ingrid was the best, everything I needed she delivered. Ingrid even gave me a second room on last day since our flight departed at 6pm at no extra charge. Food was delicious and so were the organic juices. Alcoholic beverages could have been better though. Also, it sort of sucked that we didn’t get a cabana in the pool area. Our presidential suite came with a cabana at the beach, it would have been nice to have one in the pool as well. I still recommend the hotel!
Stayed 2 nights in Jun 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
we like everything
Stayed 7 nights in Jun 2022