The staff was nice and helpful. The aesthetic of the property was nice and historical looking. Charming place to stay. There's a pool, spa, and restaurant on property. Hotel a block away from the Parque las Palapas.
When I was checked in and brought to the room by one of the workers, he noticed a sound of the toilet, so without me asking, he already was getting someone to check it out which was nice of him. The maintenance person, checked it out, and was trying to tell me something, showed me the tank of the toilet which was completely disgusting (and mind you, not because it was a toilet, I've fixed a part in my tank at home), but because it was rusty and dirty. Anyway, I had no idea what he was saying because of the different language, so he just stopped talking, did his inspection. Sound went away, so everything seemed all good.
The toilet itself was terrible if you really care about flow. It's totally low flow and doesn't flush well. Eventually stopped "completely flushing" if you know what I mean... on top of that, there ended up being a leak coming from the ceiling.
I don't mind at all being at older places. I don't expect it to be 4 stars, but I would think that the facilities should be kept in working condition and "clean".
I get there's the saying, you get what you pay for, but still!
I like this place & would consider staying here again, but having a working toilet (esp. late at night) & a non-leaking ceiling is important (this without rain).