Title: Fiesta Inn Cancun Las Americas Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Fiesta Inn Cancun Las Americas Hotel with an outdoor pool, steps from Plaza Las Americas ![Outdoor pool](https://images.trvl-media.com/lodging/5000000/4970000/4968500/4968483/9dec3b87.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/5000000/4970000/4968500/4968483/7990218b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/5000000/4970000/4968500/4968483/28caf58c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/5000000/4970000/4968500/4968483/152e1637.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/5000000/4970000/4968500/4968483/2bf16c1d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Tortuga Beach, Fiesta Inn Cancun Las Americas offers a welcoming retreat. Rejuvenate in the spa tub, stay fit at the gym, or dine at La Isla restaurant. The hotel's coffee shop and business center add convenience for guests visiting the Plaza Las Americas area. VIP Access 8.4 Very good ## Popular amenities - - - - Bar - Gym - Breakfast available £88 includes taxes & fees 8 Nov - 9 Nov VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Nov 6 - Nov 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=4968483&PinnedHotelID=4968483&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=4968483&PinnedHotelID=4968483&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 7 - Nov 8](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=4968483&PinnedHotelID=4968483&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=4968483&PinnedHotelID=4968483&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=4968483&PinnedHotelID=4968483&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=4968483&PinnedHotelID=4968483&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=4968483&PinnedHotelID=4968483&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=4968483&PinnedHotelID=4968483&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/5000000/4970000/4968500/4968483/e2fc9a3e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed 8.4 Very good 25 reviews ### Highlights Air conditioning Free cots/infant beds Flat-screen TV Private bathroom Eco-friendly toiletries Hairdryer Eco-friendly cleaning supplies Espresso maker - 366 sq ft - Lake view - Sleeps 4 - 1 King Bed ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/5000000/4970000/4968500/4968483/bdfe2454.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Double Beds 9.0 Wonderful 31 reviews ### Highlights Air conditioning Free cots/infant beds Flat-screen TV Private bathroom Eco-friendly toiletries Hairdryer Eco-friendly cleaning supplies Espresso maker - 366 sq ft - Lake view - Sleeps 4 - 2 Double Beds ![Junior Suite, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/5000000/4970000/4968500/4968483/df0221d7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed 8.0 Very good 10 reviews ### Highlights Air conditioning Free cots/infant beds Flat-screen TV Private bathroom Eco-friendly toiletries Hairdryer Eco-friendly cleaning supplies Espresso maker - 474 sq ft - Lake view - Sleeps 4 - 1 King Bed ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/5000000/4970000/4968500/4968483/e2fc9a3e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed 8.0 Very good 1 review ### Highlights Air conditioning Free cots/infant beds Flat-screen TV Private bathroom Eco-friendly toiletries Hairdryer Eco-friendly cleaning supplies Espresso maker - Sleeps 4 - 1 King Bed ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/5000000/4970000/4968500/4968483/bdfe2454.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Double Beds ### Highlights Air conditioning Free cots/infant beds Flat-screen TV Private bathroom Eco-friendly toiletries Hairdryer Eco-friendly cleaning supplies Espresso maker - Sleeps 4 - 2 Double Beds ## You may also like Ad ![Nightclub](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/3000000/2950000/2941600/2941578/c91ac488_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Dreams Riviera Cancun Resort & Spa - All Inclusive Puerto Morelos - Pool - Hot tub - All-inclusive - Spa 8.6 Excellent 1,388 reviews £322 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Cancun-Hotels-Dreams-Riviera-Cancun-Resort-Spa.h2941578.Hotel-Information?chkin=2025-11-9&chkout=2025-11-10&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=152105fa-54b3-4b9b-9f58-3f240d0d1c3a&top_cur=GBP) Ad ![4 outdoor pools, free pool cabanas, pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/100/100/b1c78b09_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Westin Resort & Spa, Cancun Zona Hotelera - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Fiesta-Inn-Cancun-Las-Americas.h4968483.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Fiesta-Inn-Cancun-Las-Americas.h4968483.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.14428%2C-86.82166&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=W9bFiSM-lNE7BwnIWxK2a4D4cAM=) Av. Bonampak Lote 1, Manzana 1, Super Manzana 6, Cancun, QROO, 77500 #### What's nearby - Plaza Las Americas - 2 min walk - 0.1 miles - Dubai Palace Casino - 5 min walk - 0.3 miles - Plaza 28 - 7 min drive - 1.6 miles - Las Palapas Park - 7 min drive - 1.8 miles - Puerto Cancun Marina Town Center - 10 min drive - 2.2 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 15 min drive #### Restaurants - ‪Starbucks - ‬4 min walk - ‪Hooters - ‬2 min walk - ‪La Taberna De Los Amigos - ‬3 min walk - ‪Beduino Coffe - ‬3 min walk - ‪Subway - ‬3 min walk ## About this property ### Fiesta Inn Cancun Las Americas Hotel near Plaza Las Americas Located close to Tortuga Beach and La Isla Shopping Mall, Fiesta Inn Cancun Las Americas provides a coffee shop/cafe, dry cleaning/laundry services and a bar. For some rest and relaxation, visit the hot tub. Be sure to enjoy a meal at La Isla, the on-site restaurant. Free in-room WiFi is available to all guests, along with a gym and a business centre. You'll also find perks such as: - An outdoor pool - Buffet breakfast (surcharge), self-parking (surcharge) and express check-out - A lift, a gift shop and concierge services - A vegetable garden, a 24-hour front desk and smoke-free property Room features All 187 rooms feature comforts, such as 24-hour room service and laptop-compatible safes, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning. More conveniences in all rooms include: - Recycling, LED light bulbs and composting - Bathrooms with eco-friendly toiletries and showers - Flat-screen TVs with cable channels - Wardrobes/cupboards, eco-friendly cleaning products and free infant beds ### Awards and affiliations Eco-certified property This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy. ## Similar properties ![Restaurant](https://images.trvl-media.com/lodging/21000000/20170000/20167300/20167293/e7e3c5f4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Krystal Urban Cancun & Beach Club Downtown Cancun - Pool - Free WiFi - Restaurant - Air conditioning 8.0 Very good 1,304 reviews £66 includes taxes & fees 7 Dec - 8 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=20167293&PinnedHotelID=20167293&HadPinnedHotel=true®ionId=-1&adults=2) ![4 outdoor pools, free pool cabanas, pool umbrellas](https://images.trvl-media.com/lodging/1000000/10000/100/100/ff4dcd76.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Westin Resort & Spa, Cancun Zona Hotelera - 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A restaurant - Snack bar/deli ### Restaurants on site - La Isla ### Things to do - Gym - Hot tub - Outdoor pool ### Family friendly - In-room cot - Laundry facilities - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - Business centre - Conference space - Meeting rooms ### Outdoors - Vegetable garden ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair-accessible path to lift ### More - 100% renewable energy - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Eco-friendly cleaning products used - Rooftop garden - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options - Water dispenser usage encouraged ## Room amenities ### Bedroom - Bedsheets provided - Free cot ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Food and drink - 24-hour room service - Espresso maker ### More - Air conditioning - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Composting - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Free local calls - Iron/ironing board - Laptop workspace - Laptop-compatible safe - LED lighting - Phone - Recycling - Water-efficient showers - Water-efficient toilets ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: USD 4.31 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately USD 280 for adults and from USD 180 for children - Self-parking fee: USD 50 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards and cash Cashless transactions are available This property uses wind, solar and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention No pets and no service animals are allowed at this property This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Cancun Las Americas Fiesta Cancun Las Americas Fiesta Inn Cancun Fiesta Inn Cancun Las Americas Fiesta Inn Las Americas Fiesta Inn Las Americas Cancun Fiesta Las Americas Fiesta Las Americas Cancun Las Americas Cancun ## Frequently asked questions ### Does Fiesta Inn Cancun Las Americas have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at Fiesta Inn Cancun Las Americas? > As of 6 Nov 2025, prices found for a 1-night stay for 2 adults at Fiesta Inn Cancun Las Americas on 8 Nov 2025 start from £87.88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Cancun-Hotels-Fiesta-Inn-Cancun-Las-Americas.h4968483.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Fiesta Inn Cancun Las Americas pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Fiesta Inn Cancun Las Americas? > Self-parking is available for USD 50 per day. ### What time is check-in at Fiesta Inn Cancun Las Americas? > Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Fiesta Inn Cancun Las Americas? > Checkout is at noon. ### Where is Fiesta Inn Cancun Las Americas located? > Located in Downtown Cancun, this hotel is steps from Plaza Las Americas and within 9 mi (15 km) of Tortuga Beach and Cancun Convention Center. La Isla Shopping Mall and Aquaworld are also within 12 mi (20 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Fiesta Inn Cancun Las Americas Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.4 Location ### 8.6 Staff & service ### 8.6 Eco-friendliness ### 8.2 Property conditions & facilities 10 - Excellent 513 8 - Good 287 6 - Okay 104 4 - Poor 59 2 - Terrible 47 ### 10/10 Excellent #### Eduardo 1 Nov 2025 Liked: Cleanliness Exelent ##### Eduardo Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Julio Cesar 23 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location ##### Julio Cesar Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Margaret 3 Apr 2025 The staff were very helpful! ##### Margaret Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Stephanie 24 Mar 2024 Liked: Cleanliness, staff & service, amenities Good location, staff very friendly. ##### Stephanie Stayed 5 nights in Mar 2024 ### 10/10 Excellent #### Barbie 16 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean, quiet and very convenient location for bus tours pick up. Has tons of restaurants as well since it’s located in the mall. ##### Barbie Stayed 4 nights in Dec 2024 ### 10/10 Excellent #### Alessandro 11 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good hotel in Cancun downtown, inside Mall of Americas with lots of shopping and dining options, cost of breakfast is high considering you have other options. Room is good size, bed comfortable. ##### Alessandro Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Veronica 5 Dec 2024 Liked: Cleanliness, amenities I like the location. It’s clean and customer service was great. ##### Veronica Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Farasley 9 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great property ##### Farasley Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### Ricardo 28 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great staff very friendly and always ready to go 🙂 ##### Ricardo Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Armando 3 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing location with tons of options for dining and fun within walking distance. The hotel was nice enough to let us check in early around 11am which was very helpful ##### Armando Stayed 2 nights in May 2024 ### 10/10 Excellent #### Luis 22 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great services. ##### Luis Stayed 2 nights in Aug 2024 ### 6/10 Okay #### Ralph 20 May 2025 Disliked: Staff & service, amenities, property conditions & facilities I thought the Hotel was less than 5 miles from the Hotel Resort area. NO. The costal Hotels are a good 15 miles away. I paid $80 in cab charges the first night. It is cheaper to stay in a $200 hotel and walk ! ! ! ##### Ralph Stayed 9 nights in May 2025 ### 10/10 Excellent #### Ping 18 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great location in the mall This is my second stay in the same month back to this hotel Basic and clean Staff is helpful Great location Due to the design of the mall, if u have suitcases or Uber - the wait may be long just due to traffic This is the only problem I have with this stay. Love the hotel as the mall has everything and a very affordable supermarket ![](https://a.travel-assets.com/ugc/hotel-reviews/C3A8C01E9E667017DF03E0E438FF2CAD069E3D281734550763789.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/45D85F477C5B1DFEE18BF82E588467697854E77B1734550756769.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1A00A2690F02EF12EDCBD62689AC439EBDE337B01734550764581.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/176E853CFA668FC98B9952288F5434FFAE3C66B81734550764777.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ping Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Phillip 28 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Best Hotel for your money! We had an amazing stay at fiesta Inn Cancun Las Americas, but the person who helped us out the most and was very informative, was Manuel. He should be employee of the year. He helped us out from the beginning to the end of our departure from the hotel. Thank you manuel. PS you are literally in the mall, so food and shopping is crazy. ##### Phillip Stayed 4 nights in Feb 2025 ### 8/10 Good #### iuliia 17 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities Ok ##### iuliia Stayed 1 night in May 2025 ### 8/10 Good #### alicia 25 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The only part we didn't like was the water turned off a couple times while showering. ##### alicia Stayed 4 nights in Nov 2024 ### 10/10 Excellent #### Daniel 6 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good ##### Daniel Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Humberto 4 Jan 2025 Liked: Amenities good ##### Humberto Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Fochie 16 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities Loved every minute,Love it,Love it 😁 ##### Fochie Stayed 5 nights in May 2023 ### 8/10 Good #### norma borjas 26 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities Was a quick check in with no issues, the only problem was at night cause someone was trying to open my room door, was scary and i report to front desk and security comes to verify ##### norma borjas Stayed 1 night in Jul 2024 ### 6/10 Okay #### Uppili 13 Dec 2024 Liked: Cleanliness, staff & service Disliked: Amenities The room was okay, but didn't know it didn't have neither a refrigerator nor microwave. ##### Uppili Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Luis 15 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All good ##### Luis Stayed 2 nights in Oct 2024 ### 6/10 Okay #### Monica 10 Jun 2023 Liked: Cleanliness, communication Disliked: Amenities Check in okay although you won’t be given a room until 16:00. The rooms are okay, bit small and older but comfortable and clean. AC works very well. I like the balcony. The outside areas are clean, beautiful. Pool is wonderful… beach amazing. I feel like any extra service pricing is outrageous. Food was good. Overall, pleasant stay. ##### Monica Stayed 1 night in Jun 2023 ### 4/10 Poor #### HAZEL 4 May 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities I liked the fact that the hotel was inside the mall, close to restaurants and public transportation, which was very convenient. However, I wasn’t happy with the room I stayed in. It faced a machine-filled parking lot, and the window was extremely dirty or stained, making the view quite unpleasant. Adding a wallpaper or some kind of screen would help improve the atmosphere. Additionally, the towels provided were old and worn out, which detracted from the overall experience. The pool area also seemed neglected. The glass panels facing the lagoon were all stained or dirty, which took away from what could have been a relaxing and inviting space. It didn’t feel cozy or well-maintained at all. ##### HAZEL Stayed 4 nights in Apr 2025 ### 6/10 Okay #### Kevin 8 Jan 2024 Disliked: Cleanliness, property conditions & facilities Breakfast was not included. Understood. 68 CAD for 2 of us to have the breakfast buffet..... rediculous!!! 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