Canopy by Hilton Cancun La Isla

Choose dates to view prices

Luxury
4.5 star property
9.0

Wonderful

Luxury hotel near La Isla Shopping Mall

Located close to Aquaworld and Tortuga Beach, Canopy by Hilton Cancun La Isla provides a poolside bar, a rooftop terrace and a shopping centre on-site. Treat yourself to spa services, such as a Swedish massage or a body treatment. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and children's meals. In addition to a coffee shop/cafe and a library, guests can connect to free in-room WiFi.

The current price is £138
includes taxes & fees
16 Oct - 17 Oct

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Panoramic Suite, 1 King Bed, Corner (Panoramic View)

A modern living room with a flat-screen TV, a wooden bench, a dining table with chairs, and a sofa.

Panoramic Suite, 1 King Bed, Corner (Panoramic View)

  • Ocean view
  • 640 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Bay View (Sunset Bay View)

A modern hotel room with a large bed, a bathroom with a double sink, and a large mirror.

Room, 1 King Bed, Bay View (Sunset Bay View)

8.8 out of 10
Excellent
(13 reviews)
  • Ocean view
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Bay View (Nichupte Bay View)

A modern hotel room with a large bed, a seating area with a view, and a patterned wall.

Suite, 1 King Bed, Bay View (Nichupte Bay View)

  • Ocean view
  • 1010 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (La Isla)

A hotel room with two beds, a desk with a chair, a TV, and a bathroom with a mirror and towel rack.

Room, 2 Queen Beds (La Isla)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Bay View

A hotel room with two beds, a desk with a chair, a TV, and a bathroom with a mirror and towel rack.

Room, 2 Queen Beds, Bay View

9.2 out of 10
Wonderful
(5 reviews)
  • Ocean view
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Sunrise View)

A hotel room with a large bed, a desk, a flat-screen TV, and a view of the ocean.

Room, 2 Queen Beds (Sunrise View)

9.4 out of 10
Exceptional
(19 reviews)
  • Ocean view
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Sunrise View)

A modern hotel room with a large bed, a double sink, and a large mirror.

Room, 1 King Bed (Sunrise View)

9.2 out of 10
Wonderful
(14 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (La Isla Room)

A modern hotel room with a large bed, a double sink, and a large mirror.

Room, 1 King Bed (La Isla Room)

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

A hotel room with a bed, bedside table, desk, chair, TV, and a bathroom visible through an open door.

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • City view
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Two Queen Bed Room with Sunset Bay View

A hotel room with two beds, a desk, a television, and a decorative wall.

Two Queen Bed Room with Sunset Bay View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queen Bed Room with Sunrise View

Room

Two Queen Bed Room with Sunrise View

  • Sleeps 4
  • 2 Queen Beds

View all photos for King Room with Sunrise View

A modern hotel room with a large bed, a desk, a chair, a TV, and a balcony with a view.

King Room with Sunrise View

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds (Sunrise View)

A hotel room with two beds, a desk with a chair, a TV, and a bathroom with a mirror and towel rack.

Premium Room, 2 Queen Beds (Sunrise View)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds (Sunset View)

A hotel room with two beds, a desk with a chair, a TV, and a bathroom with a mirror and towel rack.

Premium Room, 2 Queen Beds (Sunset View)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (Sunset View)

A modern hotel room with a large bed, a double sink, and a large mirror.

Premium Room, 1 King Bed (Sunset View)

  • Sleeps 2
  • 1 King Bed

You may also like

Ad
A resort with a central pool, palm trees, and a view of the ocean.

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

Zona Hotelera
  • Pool
  • Hot tub
  • Washing machine
  • Dryer
9.0 out of 10, Wonderful, 1,284 reviews
The price is £149
includes taxes & fees
13 Oct - 14 Oct
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Located on the waterfront, Canopy by Hilton Cancun La Isla is in Zona Hotelera neighbourhood and is connected to a shopping centre. Aquaworld and Iberostar Cancun Golf Course are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tortuga Beach and Delfines Beach. La Isla Shopping Mall and El Rey Archaeological Zone are two other places to visit that come recommended. Take the opportunity to explore the area for outdoor excitement like ecotours. Visit our Cancun travel guide
Map
Boulevard Kukulcan S N Km 12 5, Cancun, QROO, 77500

What's nearby

  • A canal with a Ferris wheel in the background, surrounded by shops and restaurants.
    La Isla Shopping Mall
    1 min walk - 0.0 miles
  • A wooden pier extending into calm waters with boats docked at the end.
    Nichupté Lagoon
    2 min walk - 0.1 miles
  • The exterior of the Interactive Aquarium Cancun, featuring a blue facade, a Mexican & Seafood restaurant, and a Market Place.
    Cancun Interactive Aquarium
    2 min walk - 0.1 miles
  • A marina with a yacht docked at the pier, surrounded by palm trees and buildings.
    Isla Dorada
    3 min walk - 0.2 miles
  • A beach with thatched umbrellas, palm trees, and a flag on the shore.
    Hotel Zone Beaches
    10 min walk - 0.5 miles

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    20 min drive

Restaurants

  • Park Royal Cancun
    5 min walk
  • Capuchino Bar
    6 min walk
  • Starbucks
    4 min walk
  • El Fish Fritanga
    7 min walk
  • Don Julio Restaurant
    8 min walk

About this property

Canopy by Hilton Cancun La Isla

  • Luxury hotel near La Isla Shopping Mall
  • Located close to Aquaworld and Tortuga Beach, Canopy by Hilton Cancun La Isla provides a poolside bar, a rooftop terrace and a shopping centre on-site. Treat yourself to spa services, such as a Swedish massage or a body treatment. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and children's meals. In addition to a coffee shop/cafe and a library, guests can connect to free in-room WiFi.
  • Other perks include:
    • An outdoor pool, along with sunloungers
    • Free valet parking, plus self-parking (surcharge)
    • Buffet breakfast (surcharge), free bike hire and an electric car charging station
    • Multilingual staff, 3 meeting rooms and wedding services
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 174 individually furnished rooms feature comforts such as pillow menus and laptop-friendly workspaces, in addition to amenities such as free WiFi and air conditioning. Guests reviews speak well of the clean rooms at the property.
  • Extra amenities include:
    • Free infant beds and free extra beds
    • Bathrooms with showers and free toiletries
    • 50-inch flat-screen TVs with cable channels
    • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

Similar properties

An aerial view of a resort with multiple swimming pools, a beach area, and a beachfront promenade.
The Westin Cancun Resort & Spa
Zona Hotelera
  • Pool
  • Hot tub
  • Parking included
  • Free Wi-Fi
8.6 out of 10, Excellent, 3,346 reviews
The price is £120
includes taxes & fees
30 Oct - 31 Oct
The Westin Cancun Resort & Spa
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free valet parking on site
  • Parking on site (USD 8 per day)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 31 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Azulinda Cafe & Bar
  • Wander Rooftop

Things to do

  • Free bicycle rentals
  • Gym
  • Library
  • Outdoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms

Outdoors

  • On the bay
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Spa

  • Body treatments
  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Sports massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • Built in 2020
  • Communal living room
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types at the property

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 31 per person
  • Self-parking fee: USD 8 per day
  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Service fee: 10 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Property Registration Number 005-007-001188/2025
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Pool access available from 7:00 AM to 11:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Canopy by Hilton Cancun La Isla have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 11:00 PM.

How much does it cost to stay at Canopy by Hilton Cancun La Isla?

As of 6 Oct 2026, prices found for a 1-night stay for 2 adults at Canopy by Hilton Cancun La Isla on 16 Oct 2026 start from £138, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Canopy by Hilton Cancun La Isla pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 75 per pet, per stay. Service animals are exempt from fees.

How much is parking at Canopy by Hilton Cancun La Isla?

Valet parking is free at this property.

What time is check-in at Canopy by Hilton Cancun La Isla?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Canopy by Hilton Cancun La Isla?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Canopy by Hilton Cancun La Isla located?

Located in Zona Hotelera, this luxury hotel is 0.1 mi (0.2 km) from La Isla Shopping Mall, and within 3 mi (5 km) of Aquaworld and Iberostar Cancun Golf Course. El Rey Archaeological Zone and Tortuga Beach are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Canopy by Hilton Cancun La Isla Reviews

9.0

Wonderful

9.2

Cleanliness

9.0

Amenities

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 556 out of 805 reviews
Rating 8 - Good. 137 out of 805 reviews
Rating 6 - Okay. 51 out of 805 reviews
Rating 4 - Poor. 27 out of 805 reviews
Rating 2 - Terrible. 34 out of 805 reviews

Reviews

Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Staff was awesome , hotel was great!
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and nice pool, got upgraded for free courtesy of the company
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was extremely prompt and friendly.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was beautiful and the service was excellent.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access. Great location,clean and updated. Met our needs for a 1 night transfer stay. Very quiet rooms.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Friendly staff. I was able to have a massage and go to the pool. As a solo traveler it made it easier to go shopping and to the pool without going outside the resort
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location and super friendly staff
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, very friendly staff who are accommodating. Would stay again!
Stayed 4 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place stayed for one night have no complaints. Food was great, location was great.
Stayed 1 night in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Walking distance to shopping and dining options
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
nice place to relax
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
clean room
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location to La Isla shopping center and the ferris wheel. Incredible views from the roof. Staff was super friendly & helpful. Baggage storage was very useful amenity.
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Disliked: Cleanliness, amenities
Just a regular location, nothing too special about it. Beach is a 10min walk but the mall is literally next door. Cleanliness is bad, had to ask the hotel folks to come up and clean it again. The pool on the roof is amazing but expect loud music and alot of crowd on good days. Food at the Azulinda restaurant is fantastic!
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The hotel is in good location, the room is clean and comfortable, the staff are very friendly and nice, the WiFi is high speed.but there is one thing isn't good,the smoke detector was suddenly made so loud after midnight to woke us up, the repairman helped us to resolve the problem,but we need to take a long time to asleep again.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to the Mall loved the roof top pool and bar and staff was very friendly
Stayed 5 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great last minute stay, great roof top pool and gym. The breakfast was pretty good also!
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Fun place. The shopping was great and the rooftop bar was fabulous.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

The room was very clean and service of the staff was exemplary. Jonathan brought our luggage up to our room and was so attentive throughout our stay here and even took it upon himself to make dinner reservations for us at the Macao Casino next door!
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for a bus tour
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Great view and service was great by the pool bartender and Feli the server
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
This is one of the best location I’ve ever stayed - right in the middle and close to everything. Whole crew is great, hardworking and always willing to help.
Stayed 8 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location next to the mall. Affordable prices.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, convenient. It was great and love the location
Stayed 4 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing stay here. The entire place was immaculate & had a great ambiance. Rooms were clean and comfortable & the pool area was absolutely gorgeous. Loved that they had live saxophone
Stayed 2 nights in Sep 2024