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Aparthotel

Amigo Rental

3.0 star property
On beach with 2 outdoor pools, near Iberostar Cancun Golf Course

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Photo gallery for Amigo Rental

Breakfast, lunch, dinner served; international cuisine
Standard Quadruple Room | Balcony
Standard Quadruple Room | View from room
Standard Condo, Ocean View | Balcony
Standard Quadruple Room | 1 bedroom, premium bedding, in-room safe, free WiFi

Reviews

6.2 out of 10

Popular amenities

  • Bar
  • Spa
  • Pool
  • Kitchen
  • 24/7 front desk
  • Laundry

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Studio Suite

Superior Studio Suite | 1 bedroom, premium bedding, in-room safe, free WiFi

Superior Studio Suite

Highlights

Balcony
Air conditioning
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Premium bedding
Separate bedroom
Microwave
  • 463 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Standard Condo, Ocean View

Flat-screen TV

Standard Condo, Ocean View

Highlights

Balcony
Air conditioning
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Separate bedroom
Premium bedding
Microwave
  • 431 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Quadruple Room

1 bedroom, premium bedding, in-room safe, free WiFi

Standard Quadruple Room

Highlights

Balcony
Air conditioning
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Premium bedding
Separate bedroom
Microwave
  • 431 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
Boulevard Kukulcan Km 20 - Condominium, Cancun Plaza, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • El Rey Ruins - 18 min walk - 1.0 mile
  • Iberostar Cancun Golf Course - 19 min walk - 1.0 mile
  • Delfines Beach - 19 min walk - 1.0 mile
  • Aquaworld - 6 min drive - 4.2 miles
  • Riviera Cancun Golf Resort - 9 min drive - 5.1 miles

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 14 min drive

Restaurants

  • ‪Royal Solaris Cancun - ‬3 min walk
  • ‪Marco Polo Restaurante - ‬4 min walk
  • ‪Km 19.5 - ‬11 min walk
  • ‪Zai - ‬12 min walk
  • ‪Rosmarinus Restaurante - ‬4 min walk

About this property

Amigo Rental

On beach with 2 outdoor pools, near Iberostar Cancun Golf Course
Spend the day on Amigo Rental's beach or relax by one of the aparthotel's 2 outdoor swimming pools. Each apartment features a kitchenette with a fridge and a microwave, plus free WiFi and a flat-screen TV with cable channels. Added amenities include a balcony, premium bedding and a coffee/tea maker. Limited housekeeping is available.
Amigo Rental offers 10 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies. Beds feature premium bedding. Accommodation at this 3-star aparthotel has kitchenettes with full-sized fridge/freezers, microwaves and kitchenware and utensils. Bathrooms include a shower.

This Cancun aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is offered on a limited basis and hairdryers can be requested.

2 outdoor swimming pools are on site along with a children's pool.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Languages

English, Spanish

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Property amenities

Beach

  • On the beach

Pool/Spa

  • 2 outdoor pools
  • Massage
  • Spa services

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Family friendly

  • Children's pool

Restaurants on site

  • Casa del Mar

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Microwave

Dining

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Bedrooms

  • Bedroom
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Outdoor areas

  • Balcony
  • Garden
  • Terrace

Laundry

  • Laundry facilities

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Housekeeping (limited availability)
  • Luggage storage
  • Safe
  • Tour and ticket assistance

Location highlights

  • On the waterfront

Things to do

  • Children's pool
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 10 units
  • Garden

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: PayPal
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Amigo Rental Aparthotel Cancun
Amigo Rental Aparthotel
Amigo Rental Cancun
Amigo Rental
Amigo Rental Cancun
Amigo Rental Aparthotel
Amigo Rental Aparthotel Cancun

Frequently asked questions

Does Amigo Rental have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Amigo Rental pet-friendly?

No, pets are not allowed at this property.

How much is parking at Amigo Rental?

Self-parking is free at this property.

What time is check-in at Amigo Rental?

Check-in start time: 3 PM; check-in end time: 5:30 AM. Late check-in is available during limited hours.

What time is check-out at Amigo Rental?

Checkout is at 11 AM.

Does Amigo Rental provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Amigo Rental located?

Nestled on the beach, this Zona Hotelera aparthotel is within 1 mi (2 km) of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, Iberostar Cancun Golf Course and Delfines Beach. Nichupté Lagoon and El Rey Ruins Trailhead are also within 1 mile (2 km).

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Amigo Rental Reviews

Reviews

6.2
Rating 10 - Excellent. 9 out of 63 reviews
Rating 8 - Good. 18 out of 63 reviews
Rating 6 - Okay. 15 out of 63 reviews
Rating 4 - Poor. 10 out of 63 reviews
Rating 2 - Terrible. 11 out of 63 reviews

6.6/10

Cleanliness

5.8/10

Staff & service

5.4/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Wanda

Disliked: Cleanliness, property conditions & facilities, communication
No king bed as promised and all but one light worked
Stayed 5 nights in Jan 2024

2/10 Terrible

Ronald

Disliked: Amenities, property conditions & facilities, communication
The guy never answered and never contacted me. He did not even come to the check in!!! Luckily there were other apartments from other owners available and the guy at the front desk was extremely helpful in getting in contact with them and setting me up with a room or we would have slept on te car since it was past midnight!!!!
Stayed 3 nights in Aug 2022

10/10 Excellent

Yadira

Liked: Cleanliness, amenities, communication
Great location. Property outdated but not bad.
Stayed 5 nights in Jul 2024

8/10 Good

Sergio Enrique

Stayed 3 nights in Aug 2022

8/10 Good

Wilebaldo

Stayed 2 nights in Jun 2022

10/10 Excellent

Steve

Liked: Cleanliness, room comfort, communication

Very family budget friendly

Overall this is a great cheap location. Second time staying here with kids 6,13,16 we are a familyof 5. The pool is good can get dirty at times but they do clean it every morning. The bus stops infront of the hotel on both sides of the road. You can take the R1 or the R2 red busses and they will take you to the hotel zone or to downtown. It really is a great location for a budget. The restaurant across the street next to the Oxo is great good food but they do take a while to get your food, but so worth it. And they close i think 11pm or midnight good alcohol good chill vibes and one of the only restaurants on that side. But by staying here we were able to do Xcaret and isla mujeres, the hotel doesnt offer airport shuttle but just book with happy shuttle it was like $60usd i believe. Have fun safe travels highly recommend staying here
Stayed 4 nights in Apr 2022

4/10 Poor

Andrew

Disliked: Cleanliness, room comfort, communication

It was ok

Our First room had cockroaches. They moved us to another room after a brief conversation about it. No a huge deal just annoying. I did have to ask for them to clean the room but I think this was because we changed rooms . The food prices were extremely high in the restaurant and you didn't get much food. The beach has a lot of rocks and it is unsafe to swim with high waves. They charged me for a towel that I used to clean the salt spray off the cars windows so I could see and not die while driving. They told me I should have used something else. Nothing else was provided and I decided safety was more important than a towel. It was very quiet and the pool and beach area is nice.
Stayed 7 nights in Mar 2022

6/10 Okay

Laura

Disliked: Room comfort, communication

Horrible Experience

Communication was horrible! I received an email a few days before my trip saying I didn’t pay my deposit, which was definitely paid a month before. Owner wouldn’t respond to emails or answer phone calls. Once I arrived at the property (very late at night) I was told I could only pay for the rooms in cash! Who arrives in Mexico in the middle of the night with $1000 in cash?!?! After about an hour of back and forth, I was able to pay for one night and then had to spend the following day walking from ATM to ATM (they only allow you to withdraw small amounts per day) trying to take out enough cash to pay for the room. It was absolutely ridiculous. Also, the rooms don’t have WiFi as advertised. Very uncomfortable beds and bedding. Don’t waste your time with amigo rentals. Save yourself the hassle and stay at a reputable hotel.
Stayed 5 nights in Mar 2022

8/10 Good

OSCAR

Liked: Room comfort, communication
Rooms are nice. Restaurant food wasn’t anything to brag about. The views are great! Exterior of the hotel due for an upgrade
Stayed 5 nights in Nov 2021

2/10 Terrible

David

Disliked: Amenities, property conditions & facilities, communication
Stayed 4 nights in Aug 2021

10/10 Excellent

adrian

Liked: Cleanliness, room comfort, communication
Stayed 7 nights in Nov 2020

4/10 Poor

Georgina

Disliked: Cleanliness, amenities, property conditions & facilities
Muy mal servicio, y faltó limpieza de diario en el cuarto, sin servicio de TV e internet. Y cuidado con las personas que se pintan el cabello por unas pequeñas manchas querían quitarme mi depósito. Cómo mexicsnos que somos nos descriminan muy notorio.
Stayed 7 nights in Oct 2020

2/10 Terrible

Fidencio

Liked: Cleanliness, room comfort
Disliked: Communication

Disappointing.

We did not get the room that we paid for. Then, they wouldn’t accept credit cards. Fortunately, I had enough cash with me to pay for 3 nights stay. Not sure we’ll stay there again.
Stayed 3 nights in Oct 2020

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Amenities
The views were fantastic. The desk clerks were very helpful. The location was relatively quiet. There is one major problem. Once you get to check in, they bring in a person who immediately tries to sell you one of their packages. Even after you tell them you are already booked online. Very pushy. The trip we booked with them was awful. The Chichen Itza package. We went to the Suytun Cenote 1st. We were there for 3 hours. This where we had lunch. It was ok. Buffet. We had to drag our wet clothes around that whole time.Then to Valladolid for 20 minutes. Needed more time there. Then we finally got to Chichen Itza. In the hottest part of the day. Not comfortable at all. By the time we got dropped off it was a 14 hour day and the wet clothes stunk.
Stayed 6 nights in Feb 2020

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, room comfort

Cancun Plaza good; Bsea/Amigo not so good

The property is nice, but the room was not. The photos shown are not necessarily what you will get, certainly not what we got. We booked a unit with 1 king and 2 double beds, bu got a unit with one twin with a trundle underneath and 2 doubles. All beds had very thin mattresses that were not comfortable at all. The twin also was the "couch" for the room. The only other furniture was a table with chairs. Our unit had a loft for the double beds, and the stairs going up had a wobbly railing that was also very short. Dangerous for anyone, but especially for kids, as there were no balusters and plenty of space for one to fall. The room was cleaned twice in an entire week. The bathroom vent was so caked with dirt and lint that there was no air movement, and it never got dry after we showered the first time for the whole week. There was no drying line for wet swimwear. We booked a kitchenette expecting to cook some of our meals, but there was no pot to boil water, and the one frying pan was so warped it was nearly impossible to cook anything on it. The pizza in the restaurant was good. Everyone at the place was nice. The beach here is great, not crowded and a break keeps the surf down one one end for those who don't like big waves. The pool is also very nice, and the breakdown division of the deep and kid pools is very convenient for families with swimmers at different levels. If the room itself had been nicer and cleaned more often, I would think about returning.
Stayed 7 nights in Dec 2019

2/10 Terrible

Ezequiel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This picture is of the only penthouse that they have. Our room was no where near this. water clogged in our bathroom, did not get warm water for showers. apparently they use boiler to heat the water and start boiler only for some time. I also took a long time to get hot (just warm) water to the shower. the water pressure in the shower was extremely low. no one came t fix it either despite asking. The property is really very old and i guess suffers from old plumbing. The property is actually cancun plaza. amigo rental is a third party, to get any changes , i had to connect with amigo rentals . Amigo rentals was very unresponsive and has no bias for customers. There was also a lizard in our room. Not recommended.
Stayed 4 nights in Nov 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities
Stayed 7 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Sep 2019

2/10 Terrible

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
这是史上住过的最糟糕的一次酒店，性价特别低。首先别说名字和expedia不一样，而且第二天游泳池停掉，第三天竟然一早断电，但是酒店竟然不同意我们免费退房，我打电话给expedie，客服打电话给酒店协商，但是酒店经理不同意退房钱，只同意退定金。另外打扫，说是第三天给我们免费打扫，拖到第四天才给我打扫，而且所谓的打扫只是给我们换了床套而已，满个房间都是沙子。服务态度非常差，expedia的客服反而还未了协商失败而给我道歉，而酒店、从来没有一句道歉。怪我自己倒霉吧！大家要看清楚别再住这个黑店了
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Je n'ai pas aimé le manque d'article dans la cuisine. Cafetière défectueuse et rien pour nettoyer la vaisselle. J'ai aimé le confort de la chambre et la gentillesse des gens à l'accueil.
Stayed 3 nights in Jul 2019

6/10 Okay

Verified traveller

Stayed 4 nights in Jun 2019

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities
El trato al turista nacional es NEFASTO, me trataron muy mal en el check in y en la alberca sufrí de discriminación por parte de un empleado de mantenimiento. Por supuesto que a Nadie que aprecie le recomendaría pararse por ahí
Stayed 4 nights in Jun 2019

10/10 Excellent

Susano, Guadalajara, Jalisco,Mx

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es agradable tiene su cocina fue excelente ya que se prepara comida o calientas tus alimentos. Lo único malo es que hicieron el aseo nada más un día de los seis que estuvimos y papel del baño nos querían darnos un par de rollos pero al último nos dieron otros dos
Stayed 6 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This particular condo is on the fifth floor of Cancun Plaza condominium with great view on the pool and the ocean. Pool is big and very kids friendly. Beach is two minutes walk downstairs from the pool. Restaurant serves basic food that can be better. I recommend renting a car and driving around Cancun and riviera Maya. Taxi and private transportation are too expensive and cumbersome to use. Parking in Cancun Plaza condo seems limited but we have had a parking space for our car every day.
Stayed 8 nights in Apr 2019