Title: Amigo Rental Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # Amigo Rental On beach with 2 outdoor pools, near Iberostar Cancun Golf Course ![Breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/10000000/9730000/9724900/9724802/4b6ab443.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Standard Quadruple Room | 1 bedroom, premium bedding, in-room safe, free WiFi](https://images.trvl-media.com/lodging/10000000/9730000/9724900/9724802/6bb976c5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Quadruple Room | View from room](https://images.trvl-media.com/lodging/10000000/9730000/9724900/9724802/6000f603.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Condo, Ocean View | Balcony](https://images.trvl-media.com/lodging/10000000/9730000/9724900/9724802/4c5c2d80.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Quadruple Room | Balcony](https://images.trvl-media.com/lodging/10000000/9730000/9724900/9724802/70906eb9.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Prices - Location - Amenities - Policies El Rey Ruins offers a tropical getaway with two outdoor pools and a poolside bar. Enjoy relaxation at the spa and international dishes at Casa del Mar. Practical amenities include laundry facilities, free WiFi, and a garden. Staff members are known for their helpfulness. 6.2 ## Popular amenities - Spa - Bar - Pool - Kitchen - 24/7 front desk - Laundry ## Room options ### Check availability for these dates Tonight [Oct 3 - Oct 4](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-04&selected=9724802&PinnedHotelID=9724802&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-04&selected=9724802&PinnedHotelID=9724802&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 4 - Oct 5](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=9724802&PinnedHotelID=9724802&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=9724802&PinnedHotelID=9724802&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 3 - Oct 5](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=9724802&PinnedHotelID=9724802&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=9724802&PinnedHotelID=9724802&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 10 - Oct 12](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=9724802&PinnedHotelID=9724802&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=9724802&PinnedHotelID=9724802&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 3 of 3 rooms ![Superior Studio Suite | 1 bedroom, premium bedding, in-room safe, free WiFi](https://images.trvl-media.com/lodging/10000000/9730000/9724900/9724802/f33ff0d7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Studio Suite ### Highlights Balcony Air conditioning Kitchenette Full-sized fridge/freezer Flat-screen TV Premium bedding Separate bedroom Microwave - 463 sq ft - Ocean view - Sleeps 6 - 1 King Bed and 2 Double Beds ![1 bedroom, premium bedding, in-room safe, free WiFi](https://images.trvl-media.com/lodging/10000000/9730000/9724900/9724802/e63cca2b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Quadruple Room ### Highlights Balcony Air conditioning Kitchenette Full-sized fridge/freezer Flat-screen TV Premium bedding Separate bedroom Microwave - 431 sq ft - Ocean view - Sleeps 4 - 2 Double Beds ![Flat-screen TV](https://images.trvl-media.com/lodging/10000000/9730000/9724900/9724802/d56605d1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Condo, Ocean View ### Highlights Balcony Air conditioning Kitchenette Full-sized fridge/freezer Flat-screen TV Premium bedding Separate bedroom Microwave - 431 sq ft - 1 bedroom - Ocean view - Sleeps 4 - 2 Double Beds ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/12000000/11870000/11868500/11868477/eaf0fd3d_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive Puerto Morelos - Pool - Hot tub - All-inclusive - Spa 8.4 Very good 1,316 reviews £244 includes taxes & fees 29 Oct - 30 Oct [](https://www.expedia.co.uk/Cancun-Hotels-Breathless-Riviera-Cancun-Resort-Spa-Adults-Only.h11868477.Hotel-Information?chkin=2025-10-29&chkout=2025-10-30&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=81b21646-9c7f-4d17-9813-d5499476bbb7&top_cur=GBP) Ad ![3 outdoor pools, pool umbrellas, pool loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4900000/4892500/4892414/6ad66274_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sandos Cancún All Inclusive - Adults Only Zona Hotelera - Pool - Hot tub - Breakfast included - All-inclusive 8.2 Very good 2,130 reviews £233 includes taxes & fees 7 Oct - 8 Oct [](https://www.expedia.co.uk/Cancun-Hotels-Sandos-Cancun-All-Inclusive.h4892414.Hotel-Information?chkin=2025-10-7&chkout=2025-10-8&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=81b21646-9c7f-4d17-9813-d5499476bbb7&top_cur=GBP) Ad ![2 outdoor pools, pool loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/58000000/57180000/57171900/57171807/e9d49445_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Cancun, an All-Inclusive Resort Cancun - On private beach - Pool - All-inclusive - Pet-friendly 8.6 Excellent 3,255 reviews £296 includes taxes & fees 20 Oct - 21 Oct [](https://www.expedia.co.uk/Cancun-Hotels-Hilton-Cancun.h57171807.Hotel-Information?chkin=2025-10-20&chkout=2025-10-21&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=81b21646-9c7f-4d17-9813-d5499476bbb7&top_cur=GBP) Ad ![Business centre](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/20000/12300/12210/b02bcdd6_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Zona Hotelera - Pool - Hot tub - Spa - Kids pool 9.0 Wonderful 1,003 reviews £144 includes taxes & fees 20 Oct - 21 Oct [](https://www.expedia.co.uk/Cancun-Hotels-The-Westin-Lagunamar-Ocean-Resort-Villas-Spa.h12210.Hotel-Information?chkin=2025-10-20&chkout=2025-10-21&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=81b21646-9c7f-4d17-9813-d5499476bbb7&top_cur=GBP) Ad ![Property amenity](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/20000/13000/12937/36d98b9b_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### InterContinental Presidente Cancun Resort by IHG Zona Hotelera - Pool - Hot tub - Spa - Pet-friendly 9.0 Wonderful 1,336 reviews £166 includes taxes & fees 5 Oct - 6 Oct [](https://www.expedia.co.uk/Cancun-Hotels-InterContinental-Presidente-Cancun-Resort.h12937.Hotel-Information?chkin=2025-10-5&chkout=2025-10-6&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=81b21646-9c7f-4d17-9813-d5499476bbb7&top_cur=GBP) Ad ![4 outdoor pools, free pool cabanas, pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/100/100/b1c78b09_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Westin Resort & Spa, Cancun Zona Hotelera - Pool - Hot tub - Spa - Kids pool 8.6 Excellent 2,293 reviews £90 includes taxes & fees 12 Oct - 13 Oct [](https://www.expedia.co.uk/Cancun-Hotels-The-Westin-Resort-Spa.h100.Hotel-Information?chkin=2025-10-12&chkout=2025-10-13&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=81b21646-9c7f-4d17-9813-d5499476bbb7&top_cur=GBP) Ad ![Free minibar, in-room safe, desk, blackout curtains](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/103000000/102580000/102572400/102572365/67b5d537_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### AVA Resort All Oceanfront - All Inclusive Cancun - Pool - Breakfast included - All-inclusive - Spa 8.4 Very good 576 reviews £440 includes taxes & fees 12 Oct - 13 Oct [](https://www.expedia.co.uk/Cancun-Hotels-AVA-Resort-Cancun.h102572365.Hotel-Information?chkin=2025-10-12&chkout=2025-10-13&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=81b21646-9c7f-4d17-9813-d5499476bbb7&top_cur=GBP) Ad ![Minibar, in-room safe, desk, laptop workspace](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/61000000/60050000/60043200/60043197/6fe99fce_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Secrets Riviera Cancún All Preferred - Adults Only - All inclusive Puerto Morelos - On private beach - Pool - Hot tub - Breakfast included 8.8 Excellent 337 reviews £318 includes taxes & fees 26 Oct - 27 Oct [](https://www.expedia.co.uk/Puerto-Morelos-Hotels-Secrets-Riviera-Cancun-Resort-Spa.h60043197.Hotel-Information?chkin=2025-10-26&chkout=2025-10-27&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=81b21646-9c7f-4d17-9813-d5499476bbb7&top_cur=GBP) Ad ![4 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/9000000/8400000/8393400/8393330/f5af3bd6.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Dreams Sands Cancun Resort & Spa - All Inclusive Zona Hotelera - On private beach - Pool - Hot tub - All-inclusive 8.2 Very good 1,415 reviews £194 includes taxes & fees 30 Oct - 31 Oct [](https://www.expedia.co.uk/Cancun-Hotels-Dreams-Sands-Cancun-Resort-Spa.h8393330.Hotel-Information?chkin=2025-10-30&chkout=2025-10-31&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=81b21646-9c7f-4d17-9813-d5499476bbb7&top_cur=GBP) Ad ![Beach/ocean view](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/19000000/18910000/18904800/18904781/24f4dd45_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Royal Cancun All Villas Resort - All Inclusive Zona Hotelera - Pool - Breakfast included - All-inclusive - Spa 8.8 Excellent 1,154 reviews £254 includes taxes & fees 17 Oct - 18 Oct [](https://www.expedia.co.uk/Cancun-Hotels-The-Royal-Cancun-All-Villas-Resort-All-Inclusive.h18904781.Hotel-Information?chkin=2025-10-17&chkout=2025-10-18&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=81b21646-9c7f-4d17-9813-d5499476bbb7&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Amigo-Rental.h9724802.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Amigo-Rental.h9724802.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.04763%2C-86.78315&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=jVCk3qptoW07Uyoj-lWELa6fd08=) Boulevard Kukulcan Km 20 - Condominium, Cancun Plaza, Zona Hotelera, Cancun, QROO, 77500 #### What's nearby - El Rey Ruins - 18 min walk - 1.0 mile - Iberostar Cancun Golf Course - 19 min walk - 1.0 mile - Delfines Beach - 19 min walk - 1.0 mile - Aquaworld - 6 min drive - 4.2 miles - Riviera Cancun Golf Resort - 9 min drive - 5.1 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 14 min drive #### Restaurants - ‪Royal Solaris Cancun - ‬3 min walk - ‪Zai - ‬12 min walk - ‪Marco Polo Restaurante - ‬4 min walk - ‪Sun Palace - ‬5 min walk - ‪Rosmarinus Restaurante - ‬4 min walk ## About this property ### Amigo Rental On beach with 2 outdoor pools, near Iberostar Cancun Golf Course Spend the day on Amigo Rental's beach or relax by one of the aparthotel's 2 outdoor swimming pools. Each apartment features a kitchenette with a fridge and a microwave, plus free WiFi and a flat-screen TV with cable channels. Added amenities include a balcony, premium bedding and a coffee/tea maker. Limited housekeeping is available. Amigo Rental offers 10 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies. Beds feature premium bedding. Accommodation at this 3-star aparthotel has kitchenettes with full-sized fridge/freezers, microwaves and kitchenware and utensils. Bathrooms include a shower. This Cancun aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is offered on a limited basis and hairdryers can be requested. 2 outdoor swimming pools are on site along with a children's pool. Guests can pamper themselves by indulging in the on-site spa services. Services include massages. ## Similar properties ![Terrace/patio](https://images.trvl-media.com/lodging/62000000/61420000/61419800/61419732/2315e27d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Residence Inn by Marriott Cancun Hotel Zone Zona Hotelera - Pool - Breakfast included - Free airport shuttle - Pet-friendly 8.8 Excellent 2,685 reviews £85 includes taxes & fees 12 Oct - 13 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=61419732&PinnedHotelID=61419732&HadPinnedHotel=true®ionId=-1&adults=2) ![4 outdoor pools, free pool cabanas, pool umbrellas](https://images.trvl-media.com/lodging/1000000/10000/100/100/ff4dcd76.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Westin Resort & Spa, Cancun Zona Hotelera - Pool - Hot tub - Spa - Kids pool 8.6 Excellent 2,293 reviews £90 includes taxes & fees 12 Oct - 13 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=100&PinnedHotelID=100&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, free pool cabanas, pool umbrellas](https://images.trvl-media.com/lodging/59000000/58190000/58187100/58187053/495ab521.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cyan Cancun Resort & Spa Zona Hotelera - 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8 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=8844773&PinnedHotelID=8844773&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/77000000/76250000/76240200/76240139/00c94821.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cancun Plaza - Best Beach Zona Hotelera - Pool - Kitchen - Parking included - Free WiFi 8.8 Excellent 126 reviews £81 includes taxes & fees 5 Oct - 6 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=76240139&PinnedHotelID=76240139&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, pool loungers, lifeguards on site](https://images.trvl-media.com/lodging/1000000/900000/895800/895724/e4a10420.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aquamarina Beach Resort Zona Hotelera - On private beach - Pool - All-inclusive - Kids pool 7.0 Good 941 reviews £54 includes taxes & fees 24 Oct - 25 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-25&selected=895724&PinnedHotelID=895724&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Beach - On the beach ### Pool/Spa - 2 outdoor pools - Massage - Spa services ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Return airport shuttle (surcharge) - Free self parking on site ### Family friendly - Children's pool ### Restaurants on site - Casa del Mar ### Kitchenette - Coffee/tea maker - Cookware, dishware, and utensils - Full-sized refrigerator/freezer - Microwave ### Dining - A bar/lounge - A poolside bar - A restaurant - Snack bar/deli ### Bedrooms - Bedroom - Premium bedding ### Bathroom - Hair dryer (on request) - Shower - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Outdoor areas - Balcony - Garden - Terrace ### Laundry - Laundry facilities ### Comfort - Air conditioning ### Pets - No pets or service animals ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) - Smoke-free property ### Services and conveniences - 24-hour front desk - Grocery/convenience store - Housekeeping (limited availability) - Luggage storage - Safe - Tour and ticket assistance ### Location highlights - On the waterfront ### Things to do - Children's pool - Theme park nearby ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 10 units - Garden ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 5:30 AM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 11 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 100 per accommodation, per stay We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, mobile payments and cash Mobile payment options include: PayPal Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Amigo Rental Aparthotel Cancun Amigo Rental Aparthotel Amigo Rental Cancun Amigo Rental Amigo Rental Cancun Amigo Rental Aparthotel Amigo Rental Aparthotel Cancun ## Frequently asked questions ### Does Amigo Rental have a pool? > Yes, this property has 2 outdoor pools and a children's pool. ### Is Amigo Rental pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Amigo Rental? > Self-parking is free at this property. ### What time is check-in at Amigo Rental? > Check-in start time: 3 PM; check-in end time: 5:30 AM. Late check-in is available during limited hours. ### What time is check-out at Amigo Rental? > Checkout is at 11 AM. ### Does Amigo Rental provide a shuttle to the airport? > Yes, there's an airport shuttle. ### Where is Amigo Rental located? > Nestled on the beach, this Zona Hotelera aparthotel is within 1 mi (2 km) of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, Iberostar Cancun Golf Course and Delfines Beach. Nichupté Lagoon and El Rey Ruins Trailhead are also within 1 mile (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Amigo Rental Reviews 6.2 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 9 8 - Good 18 6 - Okay 15 4 - Poor 10 2 - Terrible 11 ### 6.6/10 Cleanliness ### 5.8/10 Staff & service ### 5.4/10 Amenities ### 6.0/10 Property conditions & facilities ### 6.0/10 Eco-friendliness ### 10/10 Excellent #### Yadira 15 Jul 2024 Liked: Cleanliness, amenities, communication Great location. Property outdated but not bad. ##### Yadira Stayed 5 nights in Jul 2024 ### 2/10 Terrible #### Wanda 6 Jan 2024 Disliked: Cleanliness, property conditions & facilities, communication No king bed as promised and all but one light worked ##### Wanda Stayed 5 nights in Jan 2024 ### 8/10 Good #### Sergio Enrique 24 Aug 2022 ##### Sergio Enrique Stayed 3 nights in Aug 2022 ### 2/10 Terrible #### Ronald 21 Aug 2022 Disliked: Amenities, property conditions & facilities, communication The guy never answered and never contacted me. He did not even come to the check in!!! Luckily there were other apartments from other owners available and the guy at the front desk was extremely helpful in getting in contact with them and setting me up with a room or we would have slept on te car since it was past midnight!!!! ##### Ronald Stayed 3 nights in Aug 2022 ### 8/10 Good #### Wilebaldo 25 Jun 2022 ##### Wilebaldo Stayed 2 nights in Jun 2022 ### 10/10 Excellent #### Steve 22 Apr 2022 Liked: Cleanliness, room comfort, communication #### Very family budget friendly Overall this is a great cheap location. Second time staying here with kids 6,13,16 we are a familyof 5. The pool is good can get dirty at times but they do clean it every morning. The bus stops infront of the hotel on both sides of the road. You can take the R1 or the R2 red busses and they will take you to the hotel zone or to downtown. It really is a great location for a budget. The restaurant across the street next to the Oxo is great good food but they do take a while to get your food, but so worth it. And they close i think 11pm or midnight good alcohol good chill vibes and one of the only restaurants on that side. But by staying here we were able to do Xcaret and isla mujeres, the hotel doesnt offer airport shuttle but just book with happy shuttle it was like $60usd i believe. Have fun safe travels highly recommend staying here ##### Steve Stayed 4 nights in Apr 2022 ### 4/10 Poor #### Andrew 2 Apr 2022 Disliked: Cleanliness, room comfort, communication #### It was ok Our First room had cockroaches. They moved us to another room after a brief conversation about it. No a huge deal just annoying. I did have to ask for them to clean the room but I think this was because we changed rooms . The food prices were extremely high in the restaurant and you didn't get much food. The beach has a lot of rocks and it is unsafe to swim with high waves. They charged me for a towel that I used to clean the salt spray off the cars windows so I could see and not die while driving. They told me I should have used something else. Nothing else was provided and I decided safety was more important than a towel. It was very quiet and the pool and beach area is nice. ##### Andrew Stayed 7 nights in Mar 2022 ### 6/10 Okay #### Laura 19 Mar 2022 Disliked: Room comfort, communication #### Horrible Experience Communication was horrible! I received an email a few days before my trip saying I didn’t pay my deposit, which was definitely paid a month before. Owner wouldn’t respond to emails or answer phone calls. Once I arrived at the property (very late at night) I was told I could only pay for the rooms in cash! Who arrives in Mexico in the middle of the night with $1000 in cash?!?! After about an hour of back and forth, I was able to pay for one night and then had to spend the following day walking from ATM to ATM (they only allow you to withdraw small amounts per day) trying to take out enough cash to pay for the room. It was absolutely ridiculous. Also, the rooms don’t have WiFi as advertised. Very uncomfortable beds and bedding. Don’t waste your time with amigo rentals. Save yourself the hassle and stay at a reputable hotel. ##### Laura Stayed 5 nights in Mar 2022 ### 8/10 Good #### OSCAR 17 Dec 2021 Liked: Room comfort, communication Rooms are nice. Restaurant food wasn’t anything to brag about. The views are great! Exterior of the hotel due for an upgrade ##### OSCAR Stayed 5 nights in Nov 2021 ### 2/10 Terrible #### David 16 Aug 2021 Disliked: Amenities, property conditions & facilities, communication ##### David Stayed 4 nights in Aug 2021 ### 10/10 Excellent #### adrian 26 Nov 2020 Liked: Cleanliness, room comfort, communication ##### adrian Stayed 7 nights in Nov 2020 ### 4/10 Poor #### Georgina 4 Nov 2020 Disliked: Cleanliness, amenities, property conditions & facilities Muy mal servicio, y faltó limpieza de diario en el cuarto, sin servicio de TV e internet. Y cuidado con las personas que se pintan el cabello por unas pequeñas manchas querían quitarme mi depósito. Cómo mexicsnos que somos nos descriminan muy notorio. ##### Georgina Stayed 7 nights in Oct 2020 ### 2/10 Terrible #### Fidencio 17 Oct 2020 Liked: Cleanliness, room comfort Disliked: Communication #### Disappointing. We did not get the room that we paid for. Then, they wouldn’t accept credit cards. Fortunately, I had enough cash with me to pay for 3 nights stay. Not sure we’ll stay there again. ##### Fidencio Stayed 3 nights in Oct 2020 ### 6/10 Okay #### Verified traveller 23 Feb 2020 Liked: Cleanliness Disliked: Amenities The views were fantastic. The desk clerks were very helpful. The location was relatively quiet. There is one major problem. Once you get to check in, they bring in a person who immediately tries to sell you one of their packages. Even after you tell them you are already booked online. Very pushy. The trip we booked with them was awful. The Chichen Itza package. We went to the Suytun Cenote 1st. We were there for 3 hours. This where we had lunch. It was ok. Buffet. We had to drag our wet clothes around that whole time.Then to Valladolid for 20 minutes. Needed more time there. Then we finally got to Chichen Itza. In the hottest part of the day. Not comfortable at all. By the time we got dropped off it was a 14 hour day and the wet clothes stunk. ##### Verified traveller Stayed 6 nights in Feb 2020 ### 6/10 Okay #### Verified traveller 13 Jan 2020 Disliked: Cleanliness, staff & service, room comfort #### Cancun Plaza good; Bsea/Amigo not so good The property is nice, but the room was not. The photos shown are not necessarily what you will get, certainly not what we got. We booked a unit with 1 king and 2 double beds, bu got a unit with one twin with a trundle underneath and 2 doubles. All beds had very thin mattresses that were not comfortable at all. The twin also was the "couch" for the room. The only other furniture was a table with chairs. Our unit had a loft for the double beds, and the stairs going up had a wobbly railing that was also very short. Dangerous for anyone, but especially for kids, as there were no balusters and plenty of space for one to fall. The room was cleaned twice in an entire week. The bathroom vent was so caked with dirt and lint that there was no air movement, and it never got dry after we showered the first time for the whole week. There was no drying line for wet swimwear. We booked a kitchenette expecting to cook some of our meals, but there was no pot to boil water, and the one frying pan was so warped it was nearly impossible to cook anything on it. The pizza in the restaurant was good. Everyone at the place was nice. The beach here is great, not crowded and a break keeps the surf down one one end for those who don't like big waves. The pool is also very nice, and the breakdown division of the deep and kid pools is very convenient for families with swimmers at different levels. If the room itself had been nicer and cleaned more often, I would think about returning. ##### Verified traveller Stayed 7 nights in Dec 2019 ### 2/10 Terrible #### Ezequiel 4 Jan 2020 Disliked: Cleanliness, staff & service, property conditions & facilities ##### Ezequiel Stayed 4 nights in Dec 2019 ### 4/10 Poor #### Verified traveller 8 Dec 2019 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities This picture is of the only penthouse that they have. Our room was no where near this. water clogged in our bathroom, did not get warm water for showers. apparently they use boiler to heat the water and start boiler only for some time. I also took a long time to get hot (just warm) water to the shower. the water pressure in the shower was extremely low. no one came t fix it either despite asking. The property is really very old and i guess suffers from old plumbing. The property is actually cancun plaza. amigo rental is a third party, to get any changes , i had to connect with amigo rentals . Amigo rentals was very unresponsive and has no bias for customers. There was also a lizard in our room. Not recommended. ##### Verified traveller Stayed 4 nights in Nov 2019 ### 4/10 Poor #### Verified traveller 1 Dec 2019 Disliked: Staff & service, amenities ##### Verified traveller Stayed 7 nights in Nov 2019 ### 10/10 Excellent #### Verified traveller 14 Sept 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### Verified traveller Stayed 9 nights in Sep 2019 ### 2/10 Terrible #### Verified traveller 8 Sept 2019 Liked: Property conditions & facilities Disliked: Cleanliness, staff & service, amenities 这是史上住过的最糟糕的一次酒店，性价特别低。首先别说名字和expedia不一样，而且第二天游泳池停掉，第三天竟然一早断电，但是酒店竟然不同意我们免费退房，我打电话给expedie，客服打电话给酒店协商，但是酒店经理不同意退房钱，只同意退定金。另外打扫，说是第三天给我们免费打扫，拖到第四天才给我打扫，而且所谓的打扫只是给我们换了床套而已，满个房间都是沙子。服务态度非常差，expedia的客服反而还未了协商失败而给我道歉，而酒店、从来没有一句道歉。怪我自己倒霉吧！大家要看清楚别再住这个黑店了 ##### Verified traveller Stayed 4 nights in Sep 2019 ### 8/10 Good #### Verified traveller 14 Jul 2019 Liked: Cleanliness, staff & service, property conditions & facilities Je n'ai pas aimé le manque d'article dans la cuisine. Cafetière défectueuse et rien pour nettoyer la vaisselle. J'ai aimé le confort de la chambre et la gentillesse des gens à l'accueil. ##### Verified traveller Stayed 3 nights in Jul 2019 ### 6/10 Okay #### Verified traveller 25 Jun 2019 ##### Verified traveller Stayed 4 nights in Jun 2019 ### 2/10 Terrible #### Verified traveller 15 Jun 2019 Liked: Cleanliness Disliked: Staff & service, amenities El trato al turista nacional es NEFASTO, me trataron muy mal en el check in y en la alberca sufrí de discriminación por parte de un empleado de mantenimiento. Por supuesto que a Nadie que aprecie le recomendaría pararse por ahí ##### Verified traveller Stayed 4 nights in Jun 2019 ### 10/10 Excellent #### Susano, Guadalajara, Jalisco,Mx 28 Apr 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El lugar es agradable tiene su cocina fue excelente ya que se prepara comida o calientas tus alimentos. Lo único malo es que hicieron el aseo nada más un día de los seis que estuvimos y papel del baño nos querían darnos un par de rollos pero al último nos dieron otros dos ##### Susano Stayed 6 nights in Apr 2019 ### 8/10 Good #### Verified traveller 23 Apr 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This particular condo is on the fifth floor of Cancun Plaza condominium with great view on the pool and the ocean. Pool is big and very kids friendly. Beach is two minutes walk downstairs from the pool. Restaurant serves basic food that can be better. I recommend renting a car and driving around Cancun and riviera Maya. Taxi and private transportation are too expensive and cumbersome to use. Parking in Cancun Plaza condo seems limited but we have had a parking space for our car every day. ##### Verified traveller Stayed 8 nights in Apr 2019 ## Expedia's Latest Trends ### Hotels > [Ocean Maya Royale - Adults Only - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > > [Beloved Playa Mujeres - Couples Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Beloved-Playa-Mujeres-Couples-Only-All-Inclusive.h2270212.Hotel-Information) > > [Mex Hoteles](https://www.expedia.co.uk/Cancun-Hotels-Mex-Hoteles.h66597429.Hotel-Information) > > [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Capri-Riviera-Cancun.h906203.Hotel-Information) > > [Hotel Colonial Playa del Carmen](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-SC-Hotel-Playa-Del-Carmen.h2793346.Hotel-Information) > > [Secrets Moxché Playa del Carmen - Adults Only - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information) > > [Copal Tulum Hotel](https://www.expedia.co.uk/Tulum-Hotels-Copal-Tulum-Hotel.h44035250.Hotel-Information) > > [Finest Playa Mujeres by The Excellence Collection - 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