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A great hotel in a fabulous position to explore Cambridge. The views at breakfast were gorgeous. The staff were very helpful and nothing was too much trouble. The bar/restaurant on the top floor served lovely food and had a great bar. We will definitely be back!
The staff here were all lovely and helpful from cleaners to bar, reception and breakfast dining. On arrival, with my daughter, I discovered a double rather than twin room. This was quickly changed without fuss or delay. My daughter had an interview the next morning and the hairdryer wouldn't work. ...
I did not find the staff very friendly and was disappointed with the hygiene in the bedroom. It was okay to stay in this hotel for one night but anymore than that would not be comfortable at all.
Very friendly staff willing to help. The restaurant waitressing in the evening were clearly being let down by the table numbering system as they wondered around for up to 10 minutes (that is no exaggeration!) with some peoples food, trying to find a home for it. The breakfast waitress was single ...
We arrived on New Year's Eve and enjoyed a gourmet dinner as well as accommodation. The hotel is dog friendly. In the room opposite our room we could hear two dogs yapping, which disturbed our peace and quiet. We went to reception and fortunately the duty manager was able to re-locate us to a quiet ...
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