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Very friendly staff willing to help. The restaurant waitressing in the evening were clearly being let down by the table numbering system as they wondered around for up to 10 minutes (that is no exaggeration!) with some peoples food, trying to find a home for it. The breakfast waitress was single ...
As well as the great staff and very modern Hotel, it also has a great location and provided Us with a great breakfast to start the day.
If you're looking for a plastic luxury spa resort then maybe this will not be for you. However if you appreciate a stay in a historic location with bags of character and beautiful gardens then you'll probably like this.
I did not find the staff very friendly and was disappointed with the hygiene in the bedroom. It was okay to stay in this hotel for one night but anymore than that would not be comfortable at all.
Parking free in street outside after 6_30pm, but staff don't tell you and try to sell valet parking at £20. Breakfast good, bistro dinner OK. Building work underway so quite untidy inside. Staff helpful.
The staff here were all lovely and helpful from cleaners to bar, reception and breakfast dining. On arrival, with my daughter, I discovered a double rather than twin room. This was quickly changed without fuss or delay. My daughter had an interview the next morning and the hairdryer wouldn't work. ...
We stayed and had a wonderful time. The staff were friendly and efficient and the hotel couldn’t be better for shopping, it’s location is perfect.
fascinating place, full of history and wonderful decor/furniture. A bit tired around the edges, but with some further financial investment it could be stunning. Staff very helpful and friendly, and my room was huge, well appointed and very comfortable. The best night sleep I have had in weeks!
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