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The Abbey Hotel and Apartments

Photo gallery for The Abbey Hotel and Apartments

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Premium bedding, individually decorated, individually furnished, desk
Premium bedding, individually decorated, individually furnished, desk
33-inch flat-screen TV with digital channels, TV
Premium bedding, individually decorated, individually furnished, desk

Overview of The Abbey Hotel and Apartments

The Abbey Hotel and Apartments

4 out of 5

4.7/5 Exceptional

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Business services
  • Laundry
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided
35 Southgate Street, Bury St Edmunds, England, IP33 2AZ

Explore the area

  • Popular LocationSt Edmundsbury Cathedral10 min walk
  • Popular LocationAbbey Gardens11 min walk
  • Popular LocationThe Abbey Gate12 min walk
  • AirportCambridge (CBG)28 min drive

Choose dates to view prices

About this area

Bury St Edmunds

Located in Bury St Edmunds, The Abbey Hotel and Apartments is in the historical district. St Edmundsbury Cathedral and The Abbey Gate are local landmarks, and the area's natural beauty can be seen at Knettishall Heath Country Park and Abbey Gardens. Ickworth House and Fuller's Mill Garden are also worth visiting. Guests appreciate the bed & breakfast's central location.

What's nearby

  • Theatre Royal - 6 min walk
  • St Edmundsbury Cathedral - 10 min walk
  • Abbey Gardens - 11 min walk
  • The Abbey Gate - 12 min walk
  • Bury St Edmunds Abbey - 13 min walk

Getting around

  • Bury St Edmunds Station - 3 min drive
  • Cambridge (CBG) - 28 min drive

Restaurants

  • The Dog and Partridge - 7 min walk
  • Maison Bleue - 11 min walk
  • Zen Noodle Bar - 11 min walk
  • Ben's - 11 min walk
  • Really Rather Good - 12 min walk

About this property

The Abbey Hotel and Apartments

4-star bed & breakfast in Bury St Edmunds with business centre
A business centre, laundry facilities and free newspapers are available at this smoke-free bed & breakfast. WiFi in public areas is free. Other amenities include a garden and a fireplace at reception. All rooms are individually decorated and offer free WiFi and free bottled water. For a bit of entertainment, flat-screen TVs come with digital channels, and guests can also appreciate conveniences like fridges and microwaves.
The Abbey Hotel and Apartments offers 14 forms of accommodation with complimentary bottles of water and coffee/tea makers. This individually decorated and furnished accommodation includes desks. Beds feature premium bedding. Fridges and microwaves are provided. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Bury St Edmunds bed & breakfast provides complimentary wireless Internet access. 33-inch Flat-screen televisions come with digital channels. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Family friendly

  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Free newspapers in reception
  • No lifts

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English

Business services

  • Business centre

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Height-adjustable showerhead

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Portable fan
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 33-inch flat-screen TV
  • Digital channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Electric kettle
  • Free bottled water
  • Freezer
  • Microwave
  • Paper towels
  • Fridge
  • Hob
  • Toaster

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 12:30 PM - 10:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

The front desk is open daily from 7:30 PM - 10:30 PM
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Abbey Hotel Bury St Edmunds
Abbey Bury St Edmunds
Abbey Hotel Suffolk
The Abbey And Apartments
The Abbey Hotel and Apartments Bed & breakfast
The Abbey Hotel and Apartments Bury St Edmunds
The Abbey Hotel and Apartments Bed & breakfast Bury St Edmunds

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 70 out of 96 reviews
5 - Excellent 73%
Rating 4 - Good. 25 out of 96 reviews
4 - Good 26%
Rating 3 - Okay. 0 out of 96 reviews
3 - Okay 0%
Rating 2 - Poor. 0 out of 96 reviews
2 - Poor 0%
Rating 1 - Terrible. 1 out of 96 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.8/5

Staff & service

4.7/5

Amenities

4.6/5

Property conditions & facilities

4/5 Good

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location within 10 minutes walk of anywhere within the centre of the town and all attractions / restaurants. On site parking. The hotel has great character - our room dated from 1410 - and clean & well presented. Full breakfast - good menu, food excellent. Still provided in the room due to COVID restrictions but table & chairs in the room, so worked well.
Stayed 3 nights in Aug 2021

4/5 Good

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was very clean and tidy.
Stayed 1 night in Jun 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect, relaxing break.
Perfect solution to a much-needed break. Our very comfortable, peaceful, suite had all the amenities for which one could wish. Reception, service and breakfasts spot on. Conveniently located for the centre of Bury. We will return.
Stayed 7 nights in Apr 2021

4/5 Good

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
We both enjoyed the Room , staff were great. Lovely Breakfasts
Stayed 2 nights in Sep 2020